12 Companies

Top BPO Companies in Baltimore

BPO companies in Baltimore make use of creative call handling techniques and cutting edge technology in telecommunications. The in-house team of BPO firms in Baltimore consists of dedicated answering service professionals who record every call they attend for their clients. If you want to completely automate your telemarketing process so that your employees can focus on business expansion, then partnering with a BPO service provider in Baltimore is the solution. Do you require some professional assistance in searching for BPO companies? GoodFirms is here for you. Here is our list of recommended business process outsourcing companies in Baltimore.

12 Companies

List of Top BPO Companies in Baltimore | BPO Firms in Baltimore

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List of Top BPO Companies in Baltimore | BPO Firms in Baltimore

Endicott Call Centers
24X7 LIVE ANSWERING SERVICE
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Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically adva... read more

$100 - $149/hr
50 - 249
Baltimore,  Maryland
A BETTER ANSWER
We are your Call Handling Heroes!®
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Since 1971, A Better Answer Call Centers has served its customers by employing the most creative call handling techniques and applying the latest technology in telecommunications. With offices in Dallas, Fort Worth, and Houston, A Better Answer has established itself as a trusted, American call center with the capability of providing bilingual telephone services. ABA is 100% female owned and operated: a Certified Minority Owned Business, and is proud of its team of dedicated answering service professionals who have helped ABA win the Associatio... read more

$50 - $99/hr
50 - 249
Baltimore,  Maryland
TeleRep

3. TeleRep

Telephone Answering Services
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We invest in technology, which is constantly updated, so our employees perform at the highest level possible. Every phone call made to our call center is recorded for our client – a valuable training and information tool.

< $25/hr
10 - 49
Baltimore,  Maryland
CallShaper
Increase Sales, Improve Efficiency, & Reduce Cost
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CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound telemarketing call centers. Whether your call center is in-house or external, if you want to automate 100% of your telemarketing process and keep your agents focused on making sales, CallShaper has the answer!

< $25/hr
2 - 9
Baltimore,  Maryland
Grindstone
Sales support experts
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Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike.

< $25/hr
50 - 249
Baltimore,  Maryland
Wesp Communications
Offering Inbound, Outbound & Automated Call Center
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Whether we provide services for your company 24/7, after hours, or on weekends, WESP uses the latest technology to increase efficiency and effectiveness.

< $25/hr
2 - 9
Baltimore,  Maryland
BrightKey
We'll handle it for you
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BrightKey delivers outsourced support solutions that allow each client to maintain a sharp focus on its own mission, concentrating resources on the high-level functions that call for their core expertise. As a seamless extension of our clients’ internal staff, we handle each member and customer contact with the same care and attention they would use if they were handling it themselves. 

< $25/hr
250 - 999
Baltimore,  Maryland
Uptown Press Inc
Your Graphic communication partner
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Our company continued to grow through the 80s and 90’s, expanding to larger and larger locations, with more equipment and capabilities, first in the Govans neighborhood of Baltimore City, then in the Hamilton area, and most recently to the current 28,000 sq. ft. building in Remington, just off Howard street in North Baltimore City.

< $25/hr
2 - 9
Baltimore,  Maryland
The Nolan Group
A Client Centered Solutions Company
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We use proven methodologies based on years of research and experience to assist companies in reaching desired results while saving them time and money. Our approach to management, programming and training are uniquely suited for helping your organization achieve immediate, measurable and long lasting results.

< $25/hr
2 - 9
Baltimore,  Maryland
Tasco Message Centers
80+ Years of Services
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Since 1938, TASCO has provided businesses and medical practices of all sizes with message center answering services and communication services that meet the specific needs of each individual client. We provide the most reliable service to our customers, as well as yours. TASCO combines friendly, well-trained operators with the latest in modern communications technology. We are a regional provider of messaging and contact center services with a broad service area ranging from the mid-Atlantic to the Midwest and down through the Carolinas.

< $25/hr
2 - 9
Baltimore,  Maryland
HiLivePro

11. HiLivePro

The Most Personalized Live Answer
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For over 10 years we've been helping businesses large and small answer their calls. Our years of experience enable us to suggest best practices and optimize communication processes for your business.  

< $25/hr
2 - 9
Baltimore,  Maryland
Swift Information Technologies
A leading E-publishing and Digitization Company
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Swift Information Technologies Pvt. Ltd., is a successful offshore business process outsourcing (BPO) service provider with an impeccable track record of delivering services to its clients in North America and Europe. Swift Information Technologies Pvt. Ltd.'s Management Team comprises of experienced technocrats and service-industry professionals who had served in different parts of the World for many years and traveled worldwide. The management team is passionate, committed, and highly qualified. We offer wide range of BPO services with th... read more

$25 - $49/hr
10 - 49
Baltimore,  Maryland
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