List of Call Center Outsourcing Companies in the USA
-
SafetyCall International is a multidisciplinary health care practice that provides manufacturers with adverse event management, regulatory reporting, post-market surveillance, and consulting services. It operates the world’s largest 24/7 human and animal adverse event call center, providing clients and their cust ... read more about Safety Call International
NA10 - 49Minneapolis, Minnesota -
We’re specialists in providing 24/7, US-based frontline customer care for the healthcare tech market. We help Americans get the most from their healthcare, and enable innovative service providers to thrive. Our approach combines US-based contact center services, expert training, and end-to-end device logistics &n ... read more about Epiphany
NA10 - 492007Akron, Ohio -
Since 2011, we've been bridging the gap between home inspectors and their customers. We'll answer your calls 7 days a week to book your appointments, make necessary changes to your inspections, gain access to your inspections, send you messages live via SMS, and so much more.We pride ourselves on being knowledg ... read more about Simple Solutions
NA10 - 492011Indianapolis, Indiana -
Since our founding, we’ve helped companies generate revenue by centralizing contact center services, increasing conversions and maximizing efficiency.Our model continues to evolve the communications center experience by specializing in omnichannel communications, customer service and sales.We partner with large-s ... read more about Rocket Connections
NA10 - 49Detroit, Michigan -
Medical Claims Processing and Payer Solutions are Imagenet's core business. Through our Paper to EDI, Adjudication, Claims Audit, and Call Center solutions, Imagenet partners with each of our clients to ensure their compliance and business continuity needs are met, while helping implement bottom line efficiencies. ... read more about Imagenet
< $25/hr2 - 9Seattle, Washington -
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive reven ... read more about [24]7 AI
< $25/hr2 - 9San Jose, California -
Broadband Telecom Inc. is a communication enabler carrying billions of minutes on its dedicated and globally accessible network. Our 127 in country directs Fulfill Global A2P Messaging and Wholesale Voice Traffic termination needs in over 200 countries.
NA250 - 9991995NYC, New York -
Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India & the Phillippines, dedicated to providing comprehensive Outsourced Support Services to clients across North America, the United Kingdom, Australia, and the Asia Pacific region. We are a cutting-edge Outsour ... read more about Staffwiz LLC
NA2 - 9NYC, New York -
Summit Advantage is a premier business process outsourcing services provider headquartered in the United States. Our mission is to create value for clients by leveraging our world-class service platform to drive operational and customer service improvements while reducing cost and increasing cash flow. Businesses and o ... read more about Summit Advantage
$100 - $149/hr50 - 249Akron, Ohio -
At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage.
$50 - $99/hr250 - 9992009Houston, Texas -
8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to ... read more about 8x8
$100 - $149/hr1,000 - 9,9991987San Jose, California -
TeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time. We can help with your call script design ... read more about TeleDirect Communications
$50 - $99/hr50 - 2491961Sacramento, California -
Brigade is an ISO 9001:2000, ISO 27001:2005 and Six Sigma Certified BPO services provider. We offer end-to-end expertise in planning, implementing, operating and scaling outsourcing solutions. Since our inception in 1998, we have been providing BPO services for small businesses to global corporations and Fortune 500 co ... read more about Brigade Solutions
NA50 - 2491998Illinois City, Illinois -
Access Telemarket has provided appointment setting, business to business lead generation and b2b telemarketing services through outbound calls generally considered too difficult to outsource since 1981. Our cold calling and sales lead services have helped both Fortune 1000 companies and a broad cross-section of private ... read more about Access Telemarket
NA50 - 249Boston, Massachusetts -
America’s most experienced real estate, nonprofit and local business call center.
NA50 - 249Las Vegas, Nevada -
We are an Award Winning 24/7 Answering Service and Call Center, whom since 1987, has been providing superior custom answering service solutions. Our clients receive our unequivocal 24/7 live operator and remote receptionist representation. Your organization will profit from our 100% live answering service and after hou ... read more about Alliance Communications
$25 - $49/hr10 - 491987Orlando, Florida -
Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.
< $25/hr1,000 - 9,999Detroit, Michigan -
Main Line Telecommunications is a professional answering and messaging service. We pride ourselves on the quality of service we deliver to our clients. MLT has achieved the ATSI (our national association) Award of Excellence for outstanding service for fourteen consecutive years, including seven top ten finishes in tha ... read more about Main Line TeleCommunications
< $25/hr10 - 491954Aston, Pennsylvania -
MVA Solutions is an outsourcing specialty company in the greater Phoenix area, focusing on call center services for small and mid-sized companies. We also provide strategic consultation in the areas of educational services and training, organizational efficiency and team development, organizational change management, p ... read more about MVA Solutions
< $25/hr10 - 492018Mesa, Arizona -
Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. ... read more about Call24 Communications
$50 - $99/hr50 - 2491985Pleasant Hill, California -
MPI is a B2B appointment setting and lead generation company. We leverage our outbound calling skills and expertise to generate qualified sales appointments for your sales teams.
< $25/hr10 - 491996Milwaukee, Wisconsin -
NovusCall has been serving hundreds of businesses nationwide since 2006. We only hire the best receptionists, and train them on your company’s procedures. This ensures only the best receptionists are welcoming your customers. NovusCall’s Live Virtual Receptionists can manage all Incoming and/or Outgoing cal ... read more about NovusCall
$50 - $99/hr10 - 492006Salt Lake City, Utah -
As a Business Owner, you sometimes need help in aligning your product, service, or offering to the needs of your customers or target market. Voice Teleservices can assist you in becoming even more attuned to customers’ needs and expectations with consultancy and call center services that will allow you to maximiz ... read more about Voice Teleservices
< $25/hr50 - 2492005Portland, Maine -
24/7 Professional Answering & Dispatch Services. Answer Ally is a full service, customizable solution for any size business. You're not just a customer, you're an Ally! We want to help your business succeed with our top-notch Answer Allies and our exceptional service.
$25 - $49/hr10 - 492014Portland, Oregon -
Since 2001, AVOXI has delivered voice over IP (VoIP) services to international businesses, spanning 5 continents and processing over 500,000,000 calls. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, international tour operators plus large enterprises ... read more about AVOXI
< $25/hr50 - 2492001Atlanta, Georgia -
We understand business. Montage was founded in 1972, and has grown to serve a roster of Fortune 100 and 500 clients by providing exceptional customer contact support and related business services. Today, we serve clients large and small.Our outsourcing niche includes handling short-term projects, but some of ... read more about Montage Marketing Services
NA10 - 491972Minneapolis, Minnesota -
We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for international market leaders. We deliver exceptional customer service, technical support, low-risk solutions, and overall great service!
$25 - $49/hr250 - 9991982Fort Worth, Texas -
Since 1971, A Better Answer Call Centers has served its customers by employing the most creative call handling techniques and applying the latest technology in telecommunications. With offices in Dallas, Fort Worth, and Houston, A Better Answer has established itself as a trusted, American call center with the capabili ... read more about A BETTER ANSWER
$50 - $99/hr50 - 2491971Baltimore, Maryland -
We are, Executive Office Essentials. The convenient cost-effective way to start, grow, or manage your business without sacrificing quality, spending large overhead funds for office space, and paying hourly wages to hire administrative staff. We do all the administrative work for you! This leaves you more time to clo ... read more about Executive Office Essentials
$25 - $49/hr2 - 92018Malden, Massachusetts -
THE TELEPHONE EXCHANGE With offices in Fresno and Turlock, California, The Exchange is the largest answering and paging service in the San Joaquin Valley. Our award-winning employees are trained to deliver prompt, professional, competent customer service for every client and are standing by to answer your calls 24 hour ... read more about Professional Exchange Service Corporation
$25 - $49/hr50 - 2491980Fresno, California -
Oprima-1’s origin story is not unlike many other businesses; we were created to address a gap in the customer service industry for companies with a large Spanish-speaking customer base. Where our story is unique comes next. Instead of creating another company focused solely on generating revenue via a low-cost bu ... read more about Oprima-1
< $25/hr2 - 92012Chicago, Illinois -
Alpha Connect’s state-of-the-art customer service solution is designed to provide our clients with the tools, resources and technology to turn their vision of customer service into a reality. Our highly effective and experienced customer service representatives offer their knowledge, skills, compassion and und ... read more about Alpha Connect
$25 - $49/hr250 - 9992013Phoenix, Arizona -
Established in 1998, America's Call Center (ACC) has become the premiere provider and global leader of integrated call center services exclusively for the home inspection industry. With two decades of knowledge, deep interaction and unparalleled experience in the inspection industry, ACC brings an unmatched service ... read more about ACC
$25 - $49/hr50 - 2491998Kansas City, Missouri -
At Aureon, we offer reliable business solutions so our clients can focus on their day-to-day operations. For more than 30 years, connectivity has driven our business and has been woven into the network of solutions we offer customers. From technology to consulting to contact center operations, we develop creative and c ... read more about Aureon
$25 - $49/hr250 - 9991988Overland Park, Kansas -
Located in Northeast Omaha, Nebraska, North End Teleservices was founded in partnership with the Omaha Economic Development Corporation with a strong belief in urban development and the creation of jobs in the cities in which we live. Omaha has a long, rich history which has played a key role in the development and ... read more about North End Teleservices
< $25/hr50 - 2492015Omaha, Nebraska -
The Demand Companies are dedicated to creating value for our clients by maximizing their marketing, business development, operating and administrative ROI. We amplify effectiveness through cutting-edge technologies, superior talent, and proprietary processes. Demand specializes exclusively in business-to-b ... read more about Demand Marketing
< $25/hr50 - 2492003Grosse Pointe Park, Michigan -
Pereus Marketing has been the spirit, ground work, and foundation of proven processes that impact buyers and sellers. Superhuman Prospecting was born from 5 years of multi-industry research, observation, education, failures, and successes in understanding the special dialogue that connects human sales people with human ... read more about Superhuman Prospecting
< $25/hr10 - 492017Norristown, Pennsylvania -
Simply put….Extended Business Services offers business solutions! With over 25 specialized services including: Sales appointment setting, prospect list development, lead generation services, customer & driver retention programs, help desk support and general in & outbound call center services. We de ... read more about Extended Business Services
< $25/hr2 - 9Bethlehem, Pennsylvania -
Make Your Dreams Come True Corp (MYDCT Corp) was founded in 2006 by CEO Natasha Maxwell. This business started from a bedroom in her home with one client, one independent contractor.
< $25/hr50 - 2492006Detroit, Michigan -
Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations.
$50 - $99/hr50 - 2491967Columbus, Ohio -
BizJuice is a network of highly vetted, best-in-class contact center experts and solution providers. Before embarking on your next contact center people, process or technology project, contact BizJuice for a free consultation. Our network of industry experts have proven track records of success leading top contact cent ... read more about BizJuice
$25 - $49/hr10 - 492019Atlanta, Georgia -
This company was designed to virtually provide assistance to others, to lighten the workload in every aspect of the business world.
< $25/hr2 - 9Little Rock, Arkansas -
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.
< $25/hr1,000 - 9,9991972Mesa, Arizona -
MicahTek, Inc. is known globally as a full turn-key service center that provides a broad spectrum of information management and distribution services. Call Center - Live Agents, IVR - Interactive Voice Recognition, Website Design and Development, Registration and Events, Database Management and Hosting, and Product Ful ... read more about MicahTek
$50 - $99/hr50 - 2491991Broken Arrow, Oklahoma -
Time Communications provides call center services 24 hours a day, 7 days a week. We partner with both large and small businesses, providing quality customer support, live telephone messaging, answering service, and order taking around the clock, 365 days a year.
$50 - $99/hr50 - 2491972Roseville, Minnesota -
Cris Miller founded Accurate Answering Service with her family in 1976, in response to a growing need for a service which focused on quality and professionalism. The company continues to be family owned and operated while her wisdom and vision continue to motivate and instill pride in every operator. ... read more about Accurate Answering Service
< $25/hr2 - 91976Macomb, Michigan -
Cunningham Communications has been serving small, medium and large clients since the late 1980s. As these organizations have grown, so too has Cunningham — always keeping pace with the ever-changing customer service needs of your organization, no matter the size or industry. Dick Cunningham founded Cunningham ... read more about Cunningham Communications
$25 - $49/hr10 - 491989Grand Rapids, Michigan -
Phone Center Answering Service has been providing live answering and call center solutions for over four decades. We have seen the industry and technology change over the years, but one thing never goes out of style – great customer service. Phone Center Answering Service takes pride in going above and beyond for ... read more about Phone Center Answering Service
< $25/hr2 - 9Reno, Nevada -
We provide high value / high touch contact center services that include customer service, technical support, employee help desk, inbound and outbound sales and order management. Our outsourcing solutions encompass the depth of talent and experience to create optimum efficiencies and a distinct competitive advantage. Ou ... read more about ContactWorks
< $25/hr50 - 2492004Austin, Texas -
Award Winning Excellence – Our history of award-winning, 24 hour live call center services is due to our commitment to excellence in everything we do, every message we deliver, every call we take because EVERY CALL COUNTS. Since 1979, our reputation has been built upon the quality of work we deliver. Our strong a ... read more about Direct Line Tele Response
$100 - $149/hr50 - 2491979San Francisco, California -
We create opportunity, find new customers, generate revenue and build high-touch solutions for service, support and renewal.
< $25/hr50 - 2492014Rochester, New York
Can’t find the right partner for your project?
Get a list of best-fit companies handpicked by our experts that match your requirements.
Get a Personalized Shortlist