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Top BPO Companies in Cape Town, SA

List of Cape Town BPO Companies | BPO firms in Cape Town

Merchants
A dimension data company

Our Vision Is To Be The First Truly Digital Outsourcer With Global Capability, Providing Multi-Lingual, Omni-Channel Customer Experiences Through The Deployment Of World Class Expertise And Cutting-Edge Technology.

< $25/hr
2 - 9
Cape Town,  Western Cape
3iSolutions
Intelligent International Information

3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. We use our considerable industry experience to leverage off our award-winning, in-house technology to manage the diverse and complex business process requirements of our clients. Headquartered i... read more

$25 - $49/hr
50 - 249
2003
Cape Town,  Western Cape
iContact
Expert in International BPO

South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the Philippines Many global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare. iContact is a specialised BPO operation based in South Africa that... read more

$25 - $49/hr
50 - 249
2015
Cape Town,  Western Cape
Indox

4. Indox

Professional Document Collection and BPO services

Indox is a business process (BPO), document collection and call centre outsourcing company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services from acquisition to customer service, and encourage a digitised, paperless office. We also extract and verify data, as well as manage whistleblowing hotlines and customer complaint lines. Our services are offered as a complete b... read more

< $25/hr
10 - 49
2015
Cape Town,  Western Cape
Persuade
Your trusted Sales partner

Leading sales and marketing expert Jared Koning started Persuade Marketing in 2017 with the vision and goal to be the most trusted sales support agency in South Africa. Previously head of marketing for a Media24 division as well as a strategy consultant for Citrix and multiple other small to big companies. Persuade Marketing services a long list of clients from South Africa to the United Kingdom.

< $25/hr
10 - 49
2017
Cape Town,  Western Cape
121 BPO Client Services
Driven. Ambitious. Aspiring. Determined.

When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by improving customer service levels to the South African consumer, we have set new standards not just in South-Africa, but across the African continent. Two decades later, we look back and we are proud that we have lived out our dream. In fact, we believe we have excelled well ... read more

< $25/hr
10 - 49
1992
Cape Town,  Western Cape
Avirtual
Your time is your most valuable asset.Take it back

Welcome to AVirtual, a company that supplies highly talented personal assistants to professionals, small teams and entrepreneurs; Virtually! Our virtual PA’s are of the highest caliber, we personally handpick, interview and identity check every assistant ensuring the highest quality and integrity. Many have worked in the UK for high level CEO’s at companies like TUI, Google and BP. All our Personal Assistants are employees (we don’t use freelancers) ensuring everyone at AVirtual shares our passion for hard work & qualit... read more

< $25/hr
10 - 49
2014
Cape Town,  Western Cape
Boomerang Marketing
We give Telemarketing a good name!

BOOMERANG SA is an outsourced Contact Centre and authorized financial services provider. Boomerang offers performance based telemarketing and contact centre services. We plan and execute telemarketing campaigns expertly with a proven partner. The Boomerang Bouquet of services include: Telemarketing & Telesales, Lead Generation and Appointment Setting. Boomerang operates a contact centre in the heart of the mother city, Cape Town, South Africa. From here we provide a quality service to international and domestic clients. Our business h... read more

$25 - $49/hr
50 - 249
2005
Cape Town,  Western Cape
Mango5

9. Mango5

A Grade Calling

Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service. In consideration of our client’s needs Mango5 introduces a choice of Customer Contact Solutions.

$25 - $49/hr
250 - 999
2005
Cape Town,  Western Cape
Altron

10. Altron

Bytes | People | Solutions

Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want to outsource a single service, a multi-service enabled process or an entire learning facility, we provide the precise specialised skills, support, technology and expert insights you need. Our soluti... read more

$50 - $99/hr
1,000 - 9,999
1997
Cape Town,  Western Cape
SA Commercial
South Africa’s award-winning BPO contact centre

At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer. As an active member of our industry body, BPeSA, we’re non-negotiable on quality. We strive to maintain our industry’s high standards, while upholding each of our clients’ reputations for excellent customer care. We’re ISO 9001 and ISO 27001 certified, which means our clien... read more

$25 - $49/hr
50 - 249
2005
Cape Town,  Western Cape
Stellar BPO
Evolving customer experience into Digital solution

Stellar is a leading CX organisation, operating across Asia Pacific, USA and South Africa. Going beyond traditional BPO, Stellar designs and deploys solutions anchored around the delivery of exceptional customer experiences through its outsourcing, consulting and digital businesses. For over 21 years, we have designed solutions that respond to the changing needs and expectations voiced by customers and employees alike. Today, organisations turn to us for help in converting their customer needs into action. Understanding our partners'... read more

< $25/hr
1,000 - 9,999
1998
Cape Town,  Western Cape
4R Technologies
We specialize in BPO services.

4R Technologies South Africa offers Business Process Outsourcing Services to the United States. By choosing South Africa, companies have access to a large, skilled accent neutral English-speaking talent pool with a strong cultural affinity to the USA. South Africa also boasts with first-world connectivity and infrastructure that provides a truly robust and enabling environment.

$25 - $49/hr
50 - 249
1999
Cape Town,  Western Cape
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