Top BPO Companies in Michigan, US

25 Companies
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List of Leading BPO Service Providers in Michigan | BPO Companies in Michigan

Morley Companies
we are all about service

Our Gold Standard® service is the core of our culture. We work to be a true partner to our clients. This means working together to leverage our award-winning people, processes and technology to exceed client expectations

< $25/hr
1,000 - 9,999
Detroit,  Michigan
SunTel Services
a CBTS Company

SunTel Services has provided complete life cycle services for unified communication services as a Michigan based company since 1986.

< $25/hr
50 - 249
Grand Rapids,  Michigan
Advanced Customer Services
Call Center Services For Your Business

Advanced Customer Services specializes in third-party call center and contact center services. We provide our services to companies seeking to outsource inbound or outbound services such as customer service, help desk, direct marketing, lead generation and appointment setting. 

< $25/hr
50 - 249
Troy,  Michigan
Onset Marketing
Innovate. Implement. Focus.

We help companies create & launch successful Strategic Marketing and Sales Programs

< $25/hr
2 - 9
Wixom,  Michigan
Answer United
Outsourcing/Offshoring

Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, specialized Agents,or shared Agents. Over 50 years in the industry, recognized for quality for last 20 by national call center organization ATSI . Customized programs for inbound and outbound call center support.

< $25/hr
50 - 249
Kalamazoo,  Michigan
LongerDays
VIRTUAL ASSISTANTS FOR BUSINESS

We take our work seriously – but don’t mistake us for sticks in the mud. We pour our knowledge, experience, and every ounce of brainpower we’ve got into solving problems, finding answers, and creating pristine work for our clients, and keep our sanity with a superawesomeradical workplace.

< $25/hr
2 - 9
Muskegon,  Michigan
RTC

7. RTC

Telecommunications

Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also the ONLY nationwide answering service / teleservice company to earn ATSI’s Award of Excellence for 21 consecutive years.

< $25/hr
50 - 249
Rochester Hills,  Michigan
Dialog Direct
Outsourcing/Offshoring

Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.

< $25/hr
1,000 - 9,999
Holland,  Michigan
Advantage Solutions
It is a leading provider of business solutions

Advantage Solutions is a leading provider of business solutions to many of the world’s largest consumer goods manufacturers and retailers. Advantage’s technology-enabled sales and marketing solutions — including headquarter sales, retail merchandising, business intelligence and a full suite of marketing services — help manufacturers and retailers across channels drive consumer demand, increase sales and achieve operating efficiencies.

< $25/hr
10000+
Grand Rapids,  Michigan
KellyOCG

10. KellyOCG

Outsourcing & Consulting Group

KellyOCG is the leading global advisor of talent supply chain strategies and workforce solutions, and we’re all about ditching the script. Old ways of thinking about your workforce strategy aren’t in-tune with reality. 

< $25/hr
1,000 - 9,999
Troy,  Michigan
MITEC Solutions
Business Process Management Solutions

MITEC is a Business Process Management Solutions provider headquartered in Westland, MI that focuses on aligning our clients operations with their organizations business strategy, governance and team resources through process optimization. 

< $25/hr
50 - 249
Westland,  Michigan
MYDCT

12. MYDCT

We make business dreams a reality!

Make Your Dreams Come True Corp (MYDCT Corp) was founded in 2006 by CEO Natasha Maxwell. This business started from a bedroom in her home with one client, one independent contractor.

< $25/hr
50 - 249
Detroit,  Michigan
Specialized Staffing Solutions
ACHIEVING SUCCESS. TOGETHER.

Specialized Staffing provides employees to fit companies' changing needs. Our screening, recruiting, onboarding and assessment processes places associates in the right positions. Our focus on process improvement, flexible scheduling and employee development assures the best opportunity for optimal workforce planning. 

< $25/hr
10 - 49
Grand Rapids,  Michigan
Opus Virtual Offices
The ultimate office solution.

Opus Virtual Offices provides the most complete Virtual Office program available in the industry, with more than 500 locations in the US, giving you the corporate image you require. With our Virtual Office program you are no longer required to have an office to operate your business. Our Program will provide you with all the tools you need to get ahead of the competition like a personalized live receptionist answering phone calls, a corporate business address for all your mailing and packages, personalized voice mail box which converts ... read more

< $25/hr
10 - 49
Southfield,  Michigan
Accurate Answering Service
Our clients enjoy a high level of satisfaction!

Cris Miller founded Accurate Answering Service with her family in 1976, in response to a growing need for a service which focused on quality and professionalism. The company continues to be family owned and operated while her wisdom and vision continue to motivate and instill pride in every operator. The success of a service company can only be measured by customer satisfaction. Trust, open communciation, attention to detail, and courtesy are only a few of the many outstanding reasons our customers are... read more

< $25/hr
2 - 9
Macomb,  Michigan
PAS Communications
It's easy to get started.

Our company was founded by Edward and Cheri Freeman in 1988, which continues to grow within the family, including wendy their daughter (operations Manager), and now Colton, Wendy’s son (Sales Manager). Based on excellent customer service and run in a family owned and operated environment, we strive to satisfy and meet every client expectation. By choosing Professional Answering Services, you will find your callers treated with courtesy and professionalism with each and every call. You can be assured that your phone lines will be handled e... read more

< $25/hr
2 - 9
Whitmore Lake,  Michigan
Alliance Communications Center
Relationships that Span Decades… Not Days

We manage the inbound marketing, sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts. Alliance Communications has worked in dozens of industries and we add new diverse companies on a regular basis. Examples of our variety of services we offer include: • Doctor triage and scheduling: First line of defense for a lawyer • Front line for a ... read more

NA
2 - 9
Detroit,  Michigan
King Communications
Your Answering Service Solution

King Communications is a 24/7 call center that has been providing telephone answering services since 1947. Our primary focus is the customers, our core values drive us to provide high-quality service that can act as an extension to our client’s business. We have experienced agents have the capability of taking messages, setting schedules, call patching, medical referrals, or answer customer concerns. This allows us to bridge the gap between our clients and their customers while providing the same services they’ve known to expect.

$25 - $49/hr
10 - 49
Saginaw,  Michigan
Cunningham Communications
With us, it's personal.

Cunningham Communications has been serving small, medium and large clients since the late 1980s. As these organizations have grown, so too has Cunningham — always keeping pace with the ever-changing customer service needs of your organization, no matter the size or industry. Dick Cunningham founded Cunningham Communications in 1989. From very humble beginnings, he grew the company to be a trusted resource for high quality and reliable phone answering and call center services for hundreds of businesses. Today, we remain a family-owne... read more

$25 - $49/hr
10 - 49
Grand Rapids,  Michigan
Ambs Call Center
Telephone Answering Service

Ambs Call Center is a 24/7call center company providing telephone answering service and call center solutions. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients'​ products or services. This means our clients'​ customers can receive assistance, access information and, most importantly, make purchases at their convenience. Ambs Call Center focuses on providing highly customized solutions to all of its clients. We are medium sized call center which ... read more

$25 - $49/hr
10 - 49
Grand Rapids,  Michigan
Clementine Live Answering Service
CARRY YOUR BUSINESS FURTHER

Missed communications mean lost opportunity. It’s a fact in today’s fast-paced society. Studies have shown that callers are unlikely to leave a voicemail or reach out a second time if their initial contact is left unanswered. That’s where Clementine can help. With decades of experience in the live answering service industry, we take over your incoming communications so you can get back to what you do best. Our team of live answering agents is trained to answer calls and act as an extension of your business, greeting callers... read more

$25 - $49/hr
50 - 249
Harper Woods,  Michigan
Bennett Communication Solutions
A Higher Standard Of Live Answering Service

Bennett Communication Solutions has been in business since 1947, which means that wehave the experience and skills to help your business succeed. We provide your callers 24-hour telephone access to your firm while enhancing your image. From Call Center Services to Live Answering or Automated Answering Services, we have the solutions that work for your business needs. Bennett has been providing a full spectrum of communication services and solutions for more than six decades. Since our inception, our main objective has been to be the best in the... read more

$25 - $49/hr
50 - 249
Flint,  Michigan
Call center BPO
Let's do Support Business First Class Quality

Call Center BPO is a full-service Business Process Outsourcing company that offers an extensive range of business solutions to clients with highly-trained staff, state-of-the-art technology and trusted cost-cutting methods. Based out of the United States with its headquarters in Florida, we have a dedicated workforce comprising native speakers (English and Spanish) who can decode the needs of customers effectively and provide quick resolutions to their problems. While outsourcing is primarily about developing a process to overtake the routin... read more

< $25/hr
2 - 9
Detroit,  Michigan
Accenture

24. Accenture

The vision to transform.

Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.

$100 - $149/hr
10000+
Detroit,  Michigan
Infosys

25. Infosys

consulting IT solutions

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.

< $25/hr
10000+
Southfield,  Michigan
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