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Top BPO Companies in Spain

List of Leading BPO Companies in Spain | BPO Firms in Spain

Teledirect
Exemplary Talent. Excellent Tools.

Teledirect provides multinational organisations with business process services to improve their customer service or to accelerate their sales. We operate state-of-the-art contact centres in Singapore, Hong Kong, Malaysia, Thailand, Philippines, China, Japan and Spain. We have a track record of success in the airline, luxury, insurance, banking and technology sectors. Recruiting right, training and developing, coaching and providing quality assurance are the pillars of our success. Great infrastructure and robust analytics also help our em... read more

$25 - $49/hr
250 - 999
1995
SpainBarcelona, 
Callgest
Remote Answering Service

CALLgest is a remote call center service for professionals and companies based in Barcelona but offering service throughout Spain. Our goal is to professionally optimize the customer service of your company or business, providing a greater capacity to answer calls from your customers and suppliers, with a telephone service from 08:00 to 21:00 hours uninterrupted, fast and efficient. In our telephone service company we use the latest communications technology and a highly qualified staff add up to 20 years of experience that guarantee our person... read more

< $25/hr
2 - 9
1999
SpainBarcelona, 
Telefono Permanente
Call Center Service & Telemarketing services

In the career of Permanent Phone , we have adapted our Call Center for telemarketing to a business environment that is constantly evolving, where the need for communication business / consumer well channeled every day poses new challenges and opportunities. Thanks to our experience and knowledge as a Contact Center , you can maximize the performance of your commercial agents and expand the range of services for your customers, without the need to hire more staff for your company. That is why we live up to the demands of our clients and advis... read more

< $25/hr
10 - 49
1970
SpainBarcelona, 
Call Center Barcelona
WE CAN START A CAMPAIGN IN 48 HOURS

Call Center Barcelona is made up of a team of dedicated professionals offering a unique outsourcing service. CCB is the result of great human warmth combined with the benefits of the latest communications technology. We handle national and international calls 24 hours a day, 7 days a week. We put at your disposal our best tools like our CRM, telephone switchboard, IVR services, among other applications that will facilitate the contact with your customers. We optimize your call center operations by freeing up resource that could be put ... read more

$25 - $49/hr
50 - 249
2006
SpainBarcelona, 
Newco Communications
CUSTOMER SERVICE & BUSINESS PROCESS NEAROFFSHORING

At NewCo we have everything to service your business: technology, infrastructure, ISO quality standards, performance management systems, and we are PCI and GDPR compliant. But more important, we have a passioned, eager and motivated team that looks forward to work with you. High-quality, multi-lingual Near-and Offshore Contact Center BPO service provider, passionate about outstanding operational excellence and driven by superior customer experiences.

$25 - $49/hr
250 - 999
2010
SpainValencia, 
Call Centre Tarot
Quality service, unique & Professional Call Centre

We are aware for more than 10 years in the industry, we started our company with a central customer for 12 hours, working constantly and offering a sincere and kind attention as an added value to all those who were betting on us. Now in 2015 we maintain the same value and improving many others. We are pleased to have a valuable team of people who do not stop, offering quality service 24 hours online. Our years in the sector have served to gain the trust of consultants and companies that are committed to our service. At present more than twen... read more

$25 - $49/hr
2 - 9
2014
SpainBarcelona, 
Atento

7. Atento

Solutions We Provide

Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atent... read more

$50 - $99/hr
10000+
1999
SpainMadrid, 
Qipert

8. Qipert

We listen, we innovate, we grow

Multi-service company of real estate assets and processes for financial institutions, agencies and companies of all sectors. We are pioneers in the diversification of services and processes for financial institutions, and we cover all the outsourcing needs of our clients: BPO, BPM, consulting, supplier control or asset management. The mortgage business, our core business for many years, now accounts for 50% of our daily activity. In our 13 years of life we ​​have managed to position ourselves and consolidate ourselves as the only comp... read more

$25 - $49/hr
250 - 999
2002
SpainMadrid, 
Call Center Madrid
CCM, more & more engaged in customer service.

We are excited about customer service! Call Center Madrid is a team committed to developing services and products that help companies explore the value of customer contact in all communication channels. For us, success is the satisfaction of our customers.

$25 - $49/hr
2 - 9
2007
SpainMadrid, 
Cosmos Call Center
SOLUTIONS TO GET UNIQUE EXPERIENCES

We were born in 2010 so we say that we are a digital native Call Center. Throughout the years, we have been transforming ourselves to the pace set by the new technologies, channels and supports for you to have an Omni-channel Call and Contact Center service. We know how to improve the competitiveness of your company, helping it in its growth and improving its benefits.

$25 - $49/hr
250 - 999
2010
SpainMadrid, 
M&H Marketing
Solutions contact center

We are a 100% national capital company with a presence in the national Call / Contact Center market offering telemarketing services since 2003. We have a capacity of 138 agent positions. At M&H Marketing we understand that a telemarketing platform is an important piece for your company. Therefore, from the moment we started working, we turned to the success of their campaigns . Therefore, it is important that our entire team has a strong orientation to achieve the best results at various levels: Sales, appointments, surveys or ... read more

< $25/hr
2 - 9
SpainMadrid, 
GSS Group

12. GSS Group

Leading customer service

Global Sales Solutions is part of Covisian Group. We are an international group of 15.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across five countries, serving over 150 clients globally. Covisian has a broad global commercial presence through its operational headquarters located in 5 different countries, providing services in different European languages (Italian, Spanish, English, Romanian, Albanese, etc.) and other languages such as Japanese. We cover a full lin... read more

$50 - $99/hr
10000+
1999
SpainMadrid, 
Ohpen

13. Ohpen

IT. JUST. WORKS.

Legacy out. Agility in. It is the only way forward for the financial industry and the driving principle behind Ohpen: a ruthlessly effective, cloud-based core banking engine. Built by former retail bankers to administer retail investment and savings accounts, Ohpen liberates banks from their legacy systems and processes.  

$25 - $49/hr
50 - 249
2009
SpainBarcelona, 
Neyond

14. Neyond

NEW WAYS TO GO BEYOND

It was established in 2004 with the objective of providing business and technology consulting services and strategic outsourcing in the accounting, financial, tax, human resources and business support processes. With offices in Lisbon, Porto and Madrid More than 380 highly qualified professionals It is part of a network of international Process Solutions Network partners with a strong European presence in a total of 34 countries. Holds a global portfolio of approximately 300 national and multinational clients. Focus on quality an... read more

$150 - $199/hr
250 - 999
2004
SpainMadrid, 
Cogent

15. Cogent

Over 2737 On-Net Locations

Cogent is a multinational Tier 1 Internet Service Provider consistently ranked as one of the top five networks in the world. Our primary service offering consists of Internet access and data transport, offered over our award-winning fiber optic, IP data-only network, along with colocation in any of our 53 Internet data centers. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (Carriers / Service Providers and Application / Content Providers, whose businesses rely prim... read more

$25 - $49/hr
1,000 - 9,999
1999
SpainMadrid, 
Web Design Sun®
Bring Your Ideas To Life!

We are Web Design and Development Fully Remote Company focused on Client’s Results and Revenue. Let’s be honest – your revenue is very important to us, your success is our reputation. Our income depends on the effectiveness of the business solutions we provide. These are not empty words. Your results really matter to us! We have incredible expertise in creating customized web and mobile solutions; our programmers are dedicated code maniacs who adore bringing a product to perfection. Currently we are dedicated to next ... read more

Valentina Puncheva, Company owner at VP Cleaning service
Valentina Puncheva, Company owner at VP Cleaning service
$25 - $49/hr
10 - 49
2012
SpainBarcelona, 
Konecta

17. Konecta

The client, epicenter of our organization.

Konecta was born in 1999 as a company dedicated to the outsourcing of business processes and contact center, growing exponentially to become a multinational with a staff of more than 60,000 professionals, which assumes the business of its customers as its own and makes it the center of your strategy.

$50 - $99/hr
10000+
1999
SpainMadrid, 
Nova BPO

18. Nova BPO

-Cost + Productivity + Efficiency

At Nova BPO, we specialize in outsourcing business processes, back office and document management. Our commitment is to offer you service and support, making your company more agile to be able to react quickly to changing market conditions. We propose strategic tools such as the outsourcing of the accounting and administrative Back Office and the digitalization of documents , which bring real benefits to your company, reducing costs, transforming fixed ones into variables and optimizing the functions assumed.

$50 - $99/hr
50 - 249
1996
SpainMadrid, 
Tecno Tramit
"We manage solutions, and we like to do it well"

TECNOTRAMIT was incorporated in 2001 in Barcelona by a team with over 20 years’ experience in the Customer Care sector. Starting with the mortgage business and becoming one of the most important companies that offer services for financial entities and real estate companies in Spain and Portugal in just a few years.  

$50 - $99/hr
1,000 - 9,999
2001
SpainBarcelona, 
Grupo BC

20. Grupo BC

Leader in outsourcing of banking processes

Grupo BC is a leader in BPO (Business Process Outsourcing) in both Southern Europe and Latin America. Grupo BC provides these services in Europe; Spain, Portugal, Greece (with representative offices in England and France) and America; Brazil, Chile, Colombia, Peru and Mexico.

$50 - $99/hr
1,000 - 9,999
1974
SpainSantander, 
Abinitio

21. Abinitio

Ab Initio means from the beginning

Abinitio offers specialized management services to the customers to help them, from the beginning, to improve their businesses. We are a strategic partner that contributes to improving business efficiency through consulting services and outsourcing of specific activities. To contribute to the achievement of our client’s objectives, Abinitio has a professional team with over 20 years of experience in the sector. Our knowledge of the methodology in management processes and the constantly update on technology, makes of Abinitio a profitable ... read more

$25 - $49/hr
50 - 249
2008
SpainValencia, 
CPM International
Insight. Influence. Sales

CPM International Contact Centre Barcelona (www.cpm-int.com/icc) is an award-winning, omni-channel, outsourced contact centre agency; specialising in the delivery of bespoke High Performance Sales & Exceptional Customer Experience solutions spanning multiple languages, markets and channels. It forms part of CPM Group, a leading global outsourced sales and field sales company. CPM is a division of DAS Group of Companies.

$25 - $49/hr
250 - 999
2004
SpainBarcelona, 
Rainbow Comunicaciones
" We are a Contact Center specialized in results"

Rainbow Comunicaciones is a BPO Contact Center leader in multilingual campaigns. Formed by professionals with more than 25 years of experience in the sector and with more than 700 operators, of which 350 are bilingual in 8 languages, we have 1100 positions located on our Madrid and Barcelona platforms. We carry out both inbound and outbound campaigns either from our platforms or from our clients'​ facilities, 7 days a week, 24 hours a day, for which all positions are equipped with the latest technologies, CRM and multi-channel platf... read more

$25 - $49/hr
250 - 999
1995
SpainBarcelona, 
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