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Here are the World's Top BPO Companies & Service Providers

  • What Services We Offer to Valueable Clients

    We are a team of multi-cultural and internationally diverse employees and executives, all specializing in various fields of business all the way from business consulting and management to sales and support along with numerous online ... read more about Shepherd Enterprises

    $25 - $49/hr
    2 - 9
    Boston, Massachusetts
    15% BPO Services
  • Marketing performance marketing

    The Color Club is a marketing and production agency with a data-driven approach to driving local and global brand growth. Certified agency in the global WSI Network.InBold is a brand new strategic, 360º creative communication ... read more about The Color Club

    $25 - $49/hr
    2 - 9
    Ho Chi Minh City, Vietnam
    15% BPO Services
  • Helping marine industry businesses grow

    Boat Marketing Pros, a US-based marine digital marketing agency, provides websites and digital marketing services for marine businesses, including boat dealers, boat rentals, boat clubs, boat builders & manufacturers, marine construction companies, yacht management, and ... read more about Boat Marketing Pros

    NA
    2 - 9
    Fort Myers, Florida
    15% BPO Services
  • Outsourcing and remote staffing solutions

    Zedtreeo is a dynamic and innovative technology company dedicated to revolutionizing the digital landscape. We are a team of passionate professionals driven by a singular goal: to empower businesses and individuals with cutting-edge solutions that ... read more about ZedtreeoOutsourcing

    NA
    2 - 9
    2015
    Cheyenne, Wyoming
    15% BPO Services
  • Experience the Flexisourcing Advantage

    Flexisource IT is the leading IT Staff Augmentation company poised to redefine the Australian experience of IT outsourcing. Our mission is to revolutionise the way our clients engage with IT solutions through our revolutionary Flexisourcing Advantage. ... read more about Flexisource IT

    NA
    250 - 999
    2016
    Melbourne, Australia
    15% BPO Services
  • Recruitment and Outsourcing solutions

    Our integrated platform empowers you to effortlessly find, hire, and manage your ideal team directly or through our offshore outsourcing solution where we handle all legal requirements with our HR outsourcing services, making the process ... read more about connectalents

    $50 - $99/hr
    10 - 49
    2021
    Cairo, Egypt
    15% BPO Services
  • White label web design service provider

    Bahanno Digital, led by Hasib R. Chowdhury, is a premier digital marketing service provider based in Khulna, Bangladesh. With over 16 years of experience, the company offers a comprehensive range of services, including website design, ... read more about Bahanno Digital

    NA
    2 - 9
    2016
    Khulna, Bangladesh
    15% BPO Services
  • Placing customers & human connection first

    Fueling any stage of company growth, TELUS International delivers integrated customer experience and digital services solutions to some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, gaming, travel and hospitality, ... read more about Telus International

    $50 - $99/hr
    10000+
    Las Vegas, Nevada
    14% BPO Services
  • Get great staff. Build a process to last.

    Sourcefit is an American-managed business process outsourcing company with strategic operations in the Philippines, Dominican Republic, South Africa, and Armenia, specializing in custom offshore solutions to meet the unique needs of our clients and provide ... read more about Sourcefit

    < $25/hr
    1,000 - 9,999
    2006
    Quezon City, Philippines
    14% BPO Services
  • India's premier Business Portal!

    Blackmount is an established Web Development company delivering Web Development services of any complexity to clients worldwide. With more than a decade of IT business expertise, Blackmount has a strong team of 30 skilled and ... read more about Blackmount

    < $25/hr
    10 - 49
    2014
    Chennai, India
    14% BPO Services
  • Innovative Product Development Company

    GML Soft Labs wing which is an embedded application development and services division that uses unique software designs and configurations to develop customer products & solutions through innovative applications of Robotics, AR/VR, IoT/Embedded applications, Computer ... read more about GML Soft Labs

    < $25/hr
    10 - 49
    2015
    Chennai, India
    14% BPO Services
  • Digital Solutions To Expand Your Business

    Cybex Solutions offers a wide spectrum of high quality, time bound & cost effective IT enabled services to organizations globally through the offshore facilities available in Lahore, Pakistan. Cybex Solutions Specializes in Inbound and Outbound ... read more about Cybex Solutions

    < $25/hr
    50 - 249
    2020
    Lahore, Pakistan
    14% BPO Services
  • Time to bring on the high techs 🚀

    Welcome to AppMestros! We are excited to see you on our profile. We Build Affordable & Rapid Mobile Application Design, AppMestros is a leading digital technology service provider and consulting company enabling clients to create ... read more about App Maestros

    $50 - $99/hr
    1,000 - 9,999
    2016
    Berkeley, California
    14% BPO Services
  • The Wow Factor

    GSIREN is a digital marketing company established in 2018 which aims to provide multidimensional marketing services to customers around the world. GSIREN is a one-stop solution for all your digital marketing needs. We will build ... read more about GSiren Consultancies

    $25 - $49/hr
    10 - 49
    2018
    Mississauga, Canada
    12% BPO Services
  • Revenue Operations & Enablement Solutions Provider

    Regalix is a global leader in revenue operations, customer experience, and thought leadership, partnering with companies. Founded in 2005 with the headquarters in San Mateo, CA, and offices worldwide, Regalix has hundreds of customers from ... read more about Regalix, Inc.

    NA
    1,000 - 9,999
    2008
    San Mateo, California
    12% BPO Services
  • Your Success our commitment

    We are an IT firm with a team of expert in-house developers. Our team will take your ideas and turn them into functional, visually appealing, and innovative solutions. Let us help you build a website ... read more about Raheem Solutions (Pvt) Limited

    < $25/hr
    50 - 249
    2016
    Lahore, Pakistan
    12% BPO Services
  • Digital Services To Drive Online Success

    Hydepark Digitals: Pioneering Digital Innovation and Creativity Hydepark Digitals is a leading digital services agency based in the USA, dedicated to transforming businesses through innovative digital solutions. With a passion for creativity and a commitment ... read more about HydePark Digitals

    $25 - $49/hr
    10 - 49
    2017
    Chicago, Illinois
    12% BPO Services
  • Nest managed Service Provider

    In2IT is a global technology services firm focused on providing IT Consultancy, Application Development & Maintenance, Technology Infrastructure Services, Program and Project Management as well as Future Edge Services to its Clientele. We constantly drive ... read more about In2IT Technologies

    $50 - $99/hr
    1,000 - 9,999
    Johannesburg, South Africa
    11% BPO Services
  • Web, Mobile, IoT, AR/VR, UI/UX, QA, Outstaffing

    devabit is the outsourcing software development partner specializing in rich Web or mobile, IoT, Augmented and Virtual Reality, 3D, design or UX.

    $25 - $49/hr
    10 - 49
    2014
    Lviv, Ukraine
    10% BPO Services
  • Value Through Technology

    Founded in 1982, Softtek is a global provider of process-driven IT solutions with more than 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the US, Mexico, China, ... read more about Softtek

    $25 - $49/hr
    10000+
    1982
    Monterrey, Mexico
    10% BPO Services
  • app developer

    V1 Technologies is one of the most trusted and reliable web and mobile app development companies in UK. We have established ourselves as the most reliable brands through continuous learning and offering innovative solutions to ... read more about V1 technologies

    < $25/hr
    10 - 49
    2011
    London, United Kingdom
    10% BPO Services
  • Our Code Your Success

    Codespring is a software development and outsourcing company from Cluj-Napoca, Romania. Codespring provides exquisite services of software development, software outsourcing, software testing, IT Outsourcing, IT Security, customer assistance and mobile development.  Codespring offers added value ... read more about Code Spring

    $25 - $49/hr
    10 - 49
    2005
    Cluj-Napoca, Romania
    10% BPO Services
  • Your Complete Business Growth Solution

    Strategic Growth Advisors delivers Your Complete Marketing Solution. We help you understand your customers, create compelling offers, and build your lead generating platform. Our world class team of digital marketing Superheroes will support your current ... read more about Strategic Growth Advisors, LLC

    $100 - $149/hr
    2 - 9
    2003
    Tucson, Arizona
    10% BPO Services
  • Omaha’s Best Digital Marketing Agency

    Omaha Media Group, LLC is a privately held Faith based creative management firm centrally located in the heartland of America, Omaha, Nebraska. We are a company that designs and develops intuitive web, mobile and SEO ... read more about Omaha Media Group

    $50 - $99/hr
    50 - 249
    2010
    Omaha, Nebraska
    10% BPO Services
  • Engineering,Life sciences,IT

    Our Engineering team helps organizations in the (petro)chemical, civil engineering, industrial production, energy and transport businesses with the design, supervision, support and execution of long-term projects. We are particularly active in the fields of automation, ... read more about Pauwels consulting

    NA
    250 - 999
    1999
    Lille, France
    10% BPO Services
  • Software Company in Chennai

    Scrutiny Software Solutions Private Limited provides various kinds of services with innovative consulting ideas lining with the latest technologies that match with the current strategic business plan to reach the client organization’s vision and mission ... read more about Scrutiny Software Solutions Private Limited

    < $25/hr
    10 - 49
    2015
    Kelambakkam, India
    10% BPO Services
  • Premium Subscription Staffing

    Founded in 2012, Boldly is a premium subscription staffing company with team members in North America and Europe. We help founders and executives move their business forward by providing highly skilled remote staff they can ... read more about Boldly

    NA
    10 - 49
    2012
    Towcester, United Kingdom
    10% BPO Services
  • European Virtual Assistant Agency

    European Virtual Assistant Agency provides professional virtual assistant service to busy people who value speed, quality and reliability.Just imagine: someone handles your time-consuming tasks like reviewing correspondence, updating your schedule, preparing reports, collecting data, managing ... read more about VAfrom Europe

    NA
    10 - 49
    2015
    Austin, Texas
    10% BPO Services
  • The vision to transform.

    Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the ... read more about Accenture

    $100 - $149/hr
    10000+
    1989
    Dublin, Ireland
    10% BPO Services
  • Software Delivered as promised. No surprises.

    Rand Group is a professional services firm that delivers overall business process improvement and business management software solutions to companies seeking to transform their operations through the use of technology. From unbiased software selection, expert ... read more about Rand Group

    $25 - $49/hr
    50 - 249
    2003
    Houston, Texas
    10% BPO Services
  • YOUR SUCCESS IS OUR BUSINESS

    Lapiz is part of a technology-driven industrial group founded in 1999, with U.S. Healthcare Business Processing Services, Publishing, and eLearning as their core businesses. Lapiz is a wholly owned division of Ultramarine & Pigments Ltd, ... read more about Lapiz Digital Services

    NA
    250 - 999
    1999
    Chennai, India
    10% BPO Services
  • 1st Online Employee Supermarket

    Virtual Employee came into being to help small and medium enterprises (SMEs) across North America and Europe set up offshore offices in India and provide them cost-effective solutions. They can set up their own offshore ... read more about Virtual Employee

    < $25/hr
    1,000 - 9,999
    2007
    Bangor, Maine
    10% BPO Services
  • Digital Sales Generation Agency.

    AdStrategy is a highly targeted Digital Marketing Agency (lead, sales, or traffic). We have specific knowledge and experience in Results Marketing and Digital Asset Optimization. We have global mindset activating, every month, hundreds of international ... read more about Adstrategy - Performance Group

    NA
    10 - 49
    2014
    Lisbon, Portugal
    10% BPO Services
  • BESPOKE EXPERIENCES

    Our passion is to improve Return on Investment using tested business and marketing strategies. The objective is to provide & improve revenue generating complete online business solution.Founded in 2010 by Successful Entrepreneurs, Branding.my has grown ... read more about ROZZARIO

    NA
    10 - 49
    2010
    Kuala Lumpur, Malaysia
    10% BPO Services
  • Get your job done faster and more effectively

    Here at TBPO, we tap fresh professional and skilled staff and further hone their skills to fit any requirement of our clients. We consistently provide services that would best serve the interests of our customers ... read more about TRINITY BPO INC

    $100 - $149/hr
    50 - 249
    2006
    Seongnam, South Korea
    10% BPO Services
  • Turning bright ideas into digital realities.

    SEMbyotic is an award-winning digital marketing agency providing digital marketing strategy, pay-per-click (PPC) advertising, SEO, website design, content development, and website maintenance for B2B clients. Based in San Jose, California (San Francisco Bay Area). Our ... read more about SEMbyotic

    NA
    2 - 9
    2014
    San Jose, California
    10% BPO Services
  • Customer Engagement and Consultation

    Verticurl, a division of Ogilvy, was established in 2006 with the mission to be the world’s leading marketing technology services agency for multinational organizations to enable MarTech platforms, activate Customer Experience Technologies, implement Lead Management ... read more about Verticurl

    $50 - $99/hr
    250 - 999
    2006
    Tokyo, Japan
    10% BPO Services
  • DON'T LET YOUR BUSINESS RUN YOU. HIRE A VA.

    Virtual Assistant Talent LLC is dedicated to helping small business owners, start ups, and all busy entrepreneurs to grow and expand their businesses by hiring a virtual assistant. Virtual Assistant Talent was established by John ... read more about Virtual Assistant Talent, Inc.

    < $25/hr
    10 - 49
    2009
    Fremont, California
    10% BPO Services
  • French leader of software testing's pure players.

    Acial is a consulting and services company specializing in software testing. For 15 years, its mission has been to help companies integrate the "qualification" dimension throughout their IS lifecycle and to continuously optimize its manufacturing ... read more about Acial

    < $25/hr
    50 - 249
    1998
    Paris, France
    10% BPO Services
  • Transforming using Technology

    We are a digital marketing agency in melbourne with a strong focus on creative design and website development in Melbourne. IT Aspects values your time and strives to understand all your specific requirements from the ... read more about IT Aspects

    < $25/hr
    10 - 49
    2012
    Melbourne, Australia
    10% BPO Services
  • Technology on a higher note

    Cornet is a US- Based premier leader of a full suite of tech solutions to help your business grow. We are a team of professionals dedicated to offering one-of-a-kind technology consulting services that skyrocket your ... read more about Cornet Elevated

    $50 - $99/hr
    10 - 49
    2018
    Fairfax, Virginia
    10% BPO Services
  • We make IT work for your business

    ShujaBITS Infotech Solutions specializes in providing cost-effective IT solutions for Small and Medium sized companies by leveraging the Microsoft stack of technologies, mobile platforms like Android and iOS, cloud platforms like Windows Azure, Amazon AWS, Google ... read more about ShujaBITS Infotech Solutions Private Limited

    < $25/hr
    10 - 49
    2012
    Navi Mumbai, India
    10% BPO Services
  • We provide perfect DevOps Solutions

    Our mission is to help our customers create innovative services and solutions and grow their businesses. For that purpose we provide rich technology competencies, domain expertise, and passion for quality of our software professionals. With ... read more about Domain Consulting IQ

    $25 - $49/hr
    10 - 49
    Dusseldorf, Germany
    10% BPO Services
  • Navigators in the Age of Transformation

    We treat each other like family. Every one of our 600+ people (in 6 offices and 2 countries) knows that they have a teammate who has their back. At all times. We strive to make ... read more about Launch Consulting Group

    $100 - $149/hr
    250 - 999
    1996
    Bellevue, Washington
    10% BPO Services
  • Where IT is done right.

    Rural Sourcing Inc. (RSI) is changing the IT outsourcing experience with a cost effective, agile approach to software development, support and maintenance of critical business and cloud applications. By providing an alternative to offshore outsourcing, ... read more about Rural Sourcing

    < $25/hr
    250 - 999
    2004
    Albuquerque, New Mexico
    10% BPO Services
  • Star Storage is a global technology provider

    Star Storage is a global IT services provider that develops and delivers advanced information protection and management solutions for leading public and private organizations

    < $25/hr
    250 - 999
    2000
    Bucharest, Romania
    10% BPO Services
  • Cloud computing

    Raya Data Center facility spans over an area of 350 square meters and supports fiber optic/wireless broadband connectivity, air quality control, redundant and emergency supply measures.   

    < $25/hr
    250 - 999
    2008
    Giza, Egypt
    10% BPO Services
  • Reliability, Efficiency & Innovation

    When you have the right App that makes it easy to work with efficiency and fast delivery without any complications that’s when you know you are headed towards the right direction with developing Applications. We ... read more about ACP BILLING SERVICES INC

    $25 - $49/hr
    50 - 249
    2008
    Orlando, Florida
    10% BPO Services
  • Technology simply

    SDAD Technology is the Best Website Development Company in Delhi NCR. Get Top-Notch Website by BEST WEB DEVELOPMENT COMPANY IN India.

    NA
    10 - 49
    Noida, India
    10% BPO Services
  • Your Business Our Passion

    At Saplogics, we don't make promises, rather we draw out a full-fledged plan, backed by well defined strategies, along side the stipulated time frame. We believe that our growth is directly dependent on our client's ... read more about Saplogics

    < $25/hr
    10 - 49
    2014
    Karachi, Pakistan
    10% BPO Services
  • Best IT & Software Company In USA

    IRENOFFER -A Name Of Best Web & Software Services We are reputed company – HIRENOFFER providing Website & Software services all over the world. With us you are assured of best quality, timely reply, firm ... read more about HireNOffer

    < $25/hr
    50 - 249
    2012
    NYC, New York
    10% BPO Services
  • Demystifying Information Technology

    TM systems is a leading IT company which believes in catering quality based products that are customised and platform based. The company ideal has always been to put the customer needs ahead of their's. We ... read more about TM SYSTEMS PVT LTD

    $25 - $49/hr
    250 - 999
    1985
    Ahmedabad, India
    10% BPO Services

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Frequently Asked Questions

What is BPO? How do business process outsourcing companies work?

BPO or business process outsourcing is a method of subcontracting core business operations to an external service provider. Businesses opt for BPO either for back-office operations or for front-office operations based on the processes they can outsource. BPO companies are third-party vendors that are responsible for the management of the outsourced business processes by hiring and training the staff and meeting the targets while ensuring business operational efficiency.

How are BPO services different from call center services?

BPO services are completely different from call center services. Typically, call centers are centralized systems designed to handle superior customer support via phone calls or chatbots, where the contact agent takes all types of user queries, tries to resolve issues, provides product-related support, and enables new sales opportunities. Whereas BPO or business process outsourcing services vendors handle core business functions such as payroll, HR, accounting, and IT services, delivering value and high operational efficiency.

What types of services do BPO companies offer?

BPO companies offer different types of services including general assistant, admin assistant, back-office support, front-office, industry-focused support, document management, social media marketing, website maintenance, sales and marketing development support, lead generation support, payroll, HR, accounts, healthcare, IT helpdesk, knowledge process, legal, research process, and much more. Such support services help businesses in reducing complexities and improving flexibility and efficiency. Top Business Process Outsourcing companies have also started offering AI-based support services and Blockchain-based services for network management, initial coin offering (ICO) support, crypto wallet management, etc.

What are the advantages of hiring a BPO company?

A few key advantages of hiring a BPO company are that you save time, cost, and resources in operating certain core business functions yet maintain efficiency. Outsourcing your specific business processes also fastens the activities and delivers measurable results. Outsourcing activities also help reduce the burden on the existing employees and help in focussing on the primary tasks. Most BPO companies provide services in several time zones, resulting in smooth 24/7 functioning.

What are the different types of BPO services?

Mainly, there are three types of BPO (Business Process Outsourcing) services: Nearshore Outsourcing, Offshore Outsourcing, and Onshore Outsourcing. In Nearshore Outsourcing, the company outsources its work to neighboring countries due to advantages like cultural alignment, reduced cost, less rigid regulatory laws, and similar time zones. In Offshore Outsourcing, the work is allocated to far-off foreign countries because of reasons like cheaper labor costs, skilled workforce, and flexible business policies. In Onshore outsourcing (domestic outsourcing), the work is outsourced in the same country but to different provinces or states. The main reasons for onshore offshoring are to access a larger pool of talent, easy communication, protecting IP ( intellectual property), and low operational costs.

The following are the most commonly outsourced BPO services:

  • Back Office Services :
    Back Office Services handle non-customer-facing tasks such as data entry, content moderation, eCommerce tagging, etc. It is an essential service for any organization. It is advantageous to outsource back-office services since the service provider can consistently provide the necessary maintenance and supervision for data. They offer tailored solutions to meet your unique needs and can also adjust their solutions to ensure optimal outcomes.
     
  • Call Center Services :
    The need for businesses to offer excellent customer service has led to the establishing of multi-channel contact centers. However, managing multiple customer communication channels in-house can be quite expensive. Many companies choose to outsource their call center services to offshore partners instead of investing in their in-house facilities, equipment, and technology. By doing this, the service provider can assemble a team of experts to manage various client needs, increasing customer satisfaction. Moreover, these call center agents are trained to handle high-volume periods, both inbound and outbound.
     
  • Chat Services :
    With most businesses moving their operations online, it has become essential for organizations to have a live chat customer support system in place. However, managing an in-house chat operator can prove to be an expensive and tiresome affair. To tackle the vast chat requests, businesses can outsource their chat services to dedicated and experienced chat operators. Live chat solutions eliminate the wait time, enabling customers to connect directly with representatives and resolve their queries efficiently. This, in turn, will encourage clients to do more business with the firm.
     
  • Lead Generation :
    Lead generation plays a crucial role in sales and marketing. When a company partners with a reliable and skilled lead generation firm, their sales team can focus on closing deals instead of wasting time chasing unproductive leads. Moreover, the sales team can work more efficiently with qualified prospects, allowing them to save valuable time. Outsourcing lead generation to experts in sales can help expand the company's sales reach into new verticals.
     
  • Medical Billing :
    Medical billing can be a challenging task for many medical practitioners and hospitals who do not have access to a skilled workforce to perform billing tasks accurately. Outsourcing medical billing services not only saves time and money but also allows doctors to focus on providing quality patient care. Pharmaceutical billing companies employ experienced staff with the expertise to handle vast amounts of billing procedures and prevent errors. These service providers also ensure compliance with internal and external audits, ensuring all policies are followed.
     
  • Payment Processing :
    Maintaining an in-house payment processing system can be a costly and time-consuming affair. Upgrading payment processing technology can help businesses make informed financial decisions. By outsourcing payment processing services to a trusted firm, businesses can increase security measures with specific protocols to protect financial information from fraud, such as cyber theft.
     
  • Technical Support :
    Many businesses choose to outsource their technical support needs, including web hosting, cloud-managed services, server management, and infrastructure services. This helps to reduce the costs associated with hiring and training IT staff for support operations. Additionally, organizations can benefit from access to cutting-edge technology and experienced technicians the service partner employs.

How do I choose the right BPO company for my business?

To choose the right BPO company for your business, you must consider the following factors;

  • Assess and summarize your in-depth business needs, including goals, functions, quality requirements, data security, timelines, time zones, budget, limitations, etc.
  • Research on the latest market trends and business process outsourcing companies.
  • Assess your location preferences for BPO service providers to ensure time-zone compatibility for better communication.
  • Leverage renowned listing platforms like GoodFirms to get the list of the top BPO companies; filter the list for relevant parameters, including location, services, industry, company size, reviews, and pricing.
  • Contact the shortlisted BPO firms to evaluate their experience, expertise, and communication skills.
  • Negotiate your other requirements, terms, and conditions.

Finally, compare the top business process outsourcing companies for their skills, experience, client testimonials, ratings, time-zone compatibility, and pricing to choose and hire the best BPO company for your business.

What are the risks associated with BPO, and how can they be mitigated?

There are many risks associated with BPO, including wrong supplier selection, inappropriate knowledge transfer, vague task description, lack of experience with the BPO company, hidden costs, loss of control over the process, and data security breaches. To mitigate these risks. You must follow certain practices such as:

  • Shortlist the right service provider from reliable sources.
  • Discuss with the BPO company about the data management and security measures. 
  • Go through the service contract and confirm any hidden costs.
  • The contractual agreement must have all the clauses that are necessary for transparent business.
  • Opting for secure data transfer measures to ensure data integrity.

Are BPO services only suitable for large-scale businesses or corporations?

BPO services are not only suitable for large-scale enterprises or corporations, but it is also beneficial for startups, small and medium businesses. Business process outsourcing services can bring a gamut of benefits to all sizes of businesses by freeing up internal resources, saving time, enabling access to skilled talent, reducing operational costs, and so on. However, it is recommended to analyze various factors like budget, goals, legal compliance, and business risks before outsourcing the services to a reliable BPO company.

How does the BPO service provider company ensure data security and confidentiality?

Reputed business process outsourcing service providers safeguard their client’s sensitive and confidential data by following strict security protocols. Most BPO services companies take the measures by investing in the right security infrastructures, hardware security, software security, and backups to protect the data from outages and data breaches.

How much do I have to pay a BPO company for their services?

The cost to hire a BPO company varies depending upon the type of services opted for and the load of business functions involved. Also, the charges can be per hour basis, per user basis, per project basis billed monthly or annually. Typically, the charges for general customer support outsourcing could be around $15-$25 per hour, lead generation outsourcing costs around $20-$60 per lead, market research outsourcing costs around $5,000-$20,000 per project, etc. A detailed conversation with the BPO company will help you understand the overall costs of outsourcing services.

How does GoodFirms provide a comprehensive list of BPO service companies?

GoodFirms is a widely recognized B2B listing, review, and ranking platform that showcases software and service companies in various categories worldwide. The platform follows a systematic evaluation process to identify, list, and rank the service providers and provide a comprehensive list of BPO service companies for businesses to make informed decisions on numerous parameters, including:

  • Services they offer
  • Experience of the BPO service companies and their project portfolios
  • Quality of services
  • Pricing
  • Authentic user reviews

To hire the right BPO service providers for your business, you can refer to the GoodFirms list of the best BPO companies. Filter the list based on location, industry, services, company size, pricing, reviews, and ratings to shortlist the perfect business process outsourcing company for your next project.

Who are the best-rated BPO Companies on GoodFirms?

The best-rated BOP companies on GoodFirms, based on verified client reviews and ratings, include:

Which BPO companies have the lowest hourly rates?

Goodfirms has listed 5200+ BPO Companies based on reviews & ratings. Here are some outsourced BPO Companies:

Is outsourcing BPO safe and secure?

GoodFirms understands the importance of data security and provides valuable tools to help you choose reliable BPO partners. Our platform features reviews, ratings and detailed profiles of BPO providers enabling you to compare offerings and select those with strong security practices. Additionally, GoodFirms offers resources and guides on BPO selection and risk management to empower you to make informed decisions.

What are the differences between onshore, nearshore and offshore BPO services?

Choosing the right BPO (Business Process Outsourcing) partner involves several factors, and location plays a crucial role. When it comes to location, you have three main options: onshore, nearshore and offshore. Each offers unique advantages and disadvantages so understanding the differences is key to making the best decision for your business.

  Differences          Onshore BPO         Nearshore BPO        Offshore BPO
  LocationSame country as your business.Neighboring countries or regions with similar time zones.Distant country with significant cost advantages
  AdvantagesSimilarities in time zone, language and culture, stricter data security regulations and easier access and controlCost savings compared to onshore, similar time zones and cultural proximity and potentially lower travel costs.Significant cost savings and Access to a wider talent pool.
 DisadvantagesHigher costs and limited talent pool.Potential cultural and language differences and Data security regulations might be less stringent than onshore.Large time zone differences, Cultural and language barriers and Data security concerns.

What are some of the best BPO companies for small businesses?

The Best BPO companies for small business on GoodFirms, based on verified client reviews and ratings, include: