In the era that we live in, the term 'big data' conveys various concepts such as next-generation data management capabilities, vast quantities of data, real-time data insights, social media analytics, and whatnot! Whatever the industry, businesses ha...read more
In the era that we live in, the term 'big data' conveys various concepts such as next-generation data management capabilities, vast quantities of data, real-time data insights, social media analytics, and whatnot! Whatever the industry, businesses have started to analyze and explore how to analyze a variety of innovative and latest ways to derive the best possible business results. Moreover, organizations across transportation and travel segments such as airports, airlines, freight logistics, railways, hospitality, and other sectors enjoy the advantages of big data. In today's interconnected and instrumented world, big data, and analytics help transportation companies accurately optimize and measure capacity, demand, pricing, revenue, customer sentiments, cost, and various others.
Big Data has an efficient potential to advantage the transport sector in multiple ways, as described below:
Big data and IoT technologies make their users aware of the most efficient form of transport at any given time. There are multiple train operating agencies that have already started implementing Big Data to process the availability of seats in real-time. This technology also informs the passengers waiting on platforms about the carriages having the maximum number of seats available.
Improved Customer Service
Big Data enhances the customer experience by improving their knowledge. Performing practical records of continuous complaints made by a single customer through big data could result in a more effective response. Thus, Big Data helps in providing innovative solutions like smartphone technology to solve a majority of errors.
Big data can be used to minimize errors and minimize unnecessary expenditure. It can be leveraged to identify the issues related to delays and downtimes for transport maintenance.
Big data and IoT technology can help in removing faults of signals. This is one of the essential benefits of big data, which can help manage and minimize threats of terrorism and cybercrime in the transport sector by facilitating collective intelligence like smart CCTVs.
Hence, it is evident from all the points mentioned above that implementing Big Data solutions can benefit the transport industry.