Customer Relationship Management(CRM) is turning out to be the building block of industries, and it is data-driven, it makes lives more comfortable and better.
Sales management is still a burden with CRM software and consumes a lot of time and energy. Thus, sales automation implies a process that connects salespeople with potential customers and escalates the quest throughout the sales pipeline. The companies can focus on the growth of their brand by prioritizing customers while the sales automation takes care of the administrative task.
Listing out a few CRM software for sales automation that could be best for the evolution of a business.
1. HubSpot CRM
HubSpot customer relationship management software is developed for companies that desire to spend less time logging data. This software keeps all of the company’s contacts in a single centralized and customizable database. It handles the pipeline so that the organizations can keep deals favoring progress, and get all the information about a lead in one place. This process saves much time as the clients need not dig through the inbox to find information.
2. NetSuite CRM+
NetSuite CRM+ is a full, front-office solution that reveals a real-time, 360-degree view of its customers. This solution effectively integrates its client’s customer-focused activities with accounting, e-commerce, warehousing, and shipping applications. This process supports the company’s entire sales process, and customer life cycle initiating from a lead and advancing through opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.
3. Zoho CRM
Zoho CRM authorizes small to large-sized organizations with an overall customer relationship lifecycle management solution for handling company-wide Sales, Marketing, Customer Support & Service, and Inventory Management in a single business system.
amoCRM is the first messaging-powered CRM in the world. This CRM provides multi-channel communication that allows chat through messengers, emails, and calls from a single app. The companies get the benefit of personalized one-on-one interaction with their customers. The managers of the company even appreciate the powerful analytics, reporting, and automation tools offered by amoCRM. Thus, this CRM is a perfect messenger-based sales solution for entrepreneurs and small businesses.
5. Vtiger CRM
Sales experts in more than 300,000 companies consider Vtiger as a user-friendly and tailored CRM to upscale business revenue and sales performance. Vtiger validates all stages of the sales process from helping its clients to capture & identify top leads, fosters deals via automated email & SMS campaigns, collaborate with teammates, analyze & forecast revenue, streamline meetings, spot deals at risk, manage proposals & quotes, and ultimately win more contracts.
6. Freshsales CRM
Freshsales is a CRM software by Freshworks that makes it easy for businesses of all sizes to attract, manage, close, and nurture their leads. Freshsales comes with a highly intuitive UI and a robust feature set. The feature-set comprises of built-in phone and email, AI-based lead scoring, visual deal pipeline, intelligent workflow automation, and customizable visual reports, and dashboards. Freshsales CRM provides businesses with everything they require to manage their sales without having to handle multiple tools.
More than 3.5 million organizations across the globe utilize Bitrix24 as the leading free online CRM software as it is available in 12 different languages. Bitrix24 is available in the cloud or on-premise with open source code access. This CRM provides unlimited leads, deals, contacts, organizations, quotes, invoices, and appointment schedules. The free plan of Bitrix24 also comes with email marketing and telephony. Advanced versions of this CRM comprises of sales and marketing automation, bulk SMS, campaign management, and support for multiple pipelines.
8. ManageEngine SupportCenter Plus CRM
ManageEngine SupportCenter Plus CRM is a web-based, ITIL-ready support software. This CRM is designed for IT companies providing IT support to their clients. This CRM serves as a common platform for all customer service management requirements. It also provides its users the ability to track, manage, and resolve help desk tickets efficiently. SupportCenter Plus CRM delivers prompt customer support that takes customer satisfaction to an entirely new level.
9. Salesmate CRM
Organizations utilize Salesmate as it helps in closing deals faster. This CRM offers easy to use interface and automated workflows, which lets the sales team focus on the right deals at the right time. While working with Salesmate CRM, the clients never miss a beat and start closing deals more often.
10. Accelo CRM
Accelo CRM provides the easiest way to maintain all sales-related communication in one place for small to medium-sized businesses. This CRM provides your team with automatic tracking and sharing of contacts. Accelo also connects emails, attachments, appointments, notes, and custom fields to accurately view the lead's entire sales journey at a centralized platform. This smart technology platform provides robust sales forecasting and insights from anywhere and on any device.
A proper customer relationship management (CRM) solution comprises sales automation features that can significantly impact your organization’s online productivity and facilitates your sales reps to expand. These softwares provide the best services and can help save lots of time and effort.