Toggle navigation
Join GoodFirms to access
  • Follow this topic
  • Post content on this topic
  • Upvote or downvote content
  • Follow content
  • Post your comment

Customer Satisfaction

6 Followers
What is your question?
ask-questionAsk Question
share-linkShare Link
post-videoPost Video
create-pollCreate Poll
Edit Tags
3 Answers
What is the best free or low-cost online customer support platform for a budget-conscious start-up?
Updated Last week
To retain customers and increase customer satisfaction rate, it is necessary to serve them 24/7. It is impossible for everyone to have round the clock support team especially when it's a startup or a small business. This is where customer support sof...read more
Upvote
Upvote
Downvote
Downvote
Share
Share
1 View
resource image
Retailers once relied on assortment, low costs, and widespread distribution to win customer loyalty, but retail success today requires customer obsession — operations that use insights and engagement from customer relationships.
Upvote
Upvote
Downvote
Downvote
Share
Share
Edit Tags
1 Answer
What Is a Customer Experience Strategy?
Content Writer and Social Media Strategist
Updated 4 months ago
For any business, customers are the foundation of a brand and drive all the profitability. Your goal should not end after a user buys your products – that’s one of the stepping stones of cultivating a cycle of everlasting profits. To reach there, you...read more
Upvote
Upvote  ‧ 1
Downvote
Downvote
Share
Share
Edit Tags
2 Answers
How can you measure customer satisfaction?
Replacing the hard-work with smart-work
Updated 4 months ago
Most of the brands firmly believe the very fact that good customer service and customer experience retains a profound effect on reducing customer churn and eventually rock bottom line. Measuring customer satisfaction is becoming the core a part of ev...read more
Upvote
Upvote
Downvote
Downvote
Share
Share
resource image
We are in the middle of a re-invention era, and customer experience needs to be re-invented with new values, channels and technologies to put consumers at the center.
Upvote
Upvote
Downvote
Downvote
Share
Share
resource image
This eBook from DMI, leading experts in designing mobile retail experiences, explores four crucial components of personalization — identifying customers, collecting and analyzing data, finding proper context, and nurturing engagement.
77 Views  ‧ 
Upvote
Upvote  ‧ 2
Downvote
Downvote
Share
Share

Similar Topics