Visual Design Inc is the leading Digital Design Agency with deep focus on the Customers. We offer customized and tailor-made solutions going an extra mile to serve. Our Clients are our Top Priority. If you are looking for Powerful Solutions, you can always count on us to transform your business.
The best way to describe our Web Design and Development Company is through the words creative, artistic, visionary, and digital designing experts. But more than anything else, we are passionate about creating original brand identities that people fall in love with and grow a meaningful connection with. From creating the brand logo all the way to providing expert-level SEO services, our company does it all and does it the best.
Over the years, our digital marketing agency, Los Angeles, has struggled to add the most skilled, talented, and creative digital experts into our ranks so that what we provide to our clients is nothing short of absolute perfection. Because in the end, our success is measured by our client's satisfaction level and how well their businesses perform after our digital additions to their brand identity.
We have a knack for thinking outside the box and have ensured that our services and solutions remain as flexible as possible because consistency is the only thing you can count on to remain the same. We are able to cater to all the requirements and needs of our clientele because we use an individualized approach, where all packages and digital solutions are handcrafted according to the unique pain points that the clients bring to our specialists. We always prioritize the interest of the clients because, for us, the success of our customers is the success of our company. We believe that businesses and their clients always grow together.
Through our experience of dealing with thousands of clients from different parts of the world, we have come to realize that a single person can't do much all on their own. It's the teams that work and deeply understand each other; that is how to get things done. Businesses need so much digital empowerment that they won't go too far in the modern competitive business industries without a professional army of specialists and experts.
There are so many businesses in the online market that too many of them have homogenous brand identities, making it hard for customers and target audiences to keep them in mind. They all just become a part of the bigger crowd and don't get the required spotlight to boost their business presence and awareness online. And here is when we make our entry. We specialize in providing unique and distinguishable brand identities to our clients because we understand their importance. And through these identities, we assure you that nothing will stop your brand from becoming an online brand celebrity. Whether you need a logo design, landing page web design, local SEO, or the best Search Engine Optimization Consultant, we have it all.
Focus Areas
Service Focus
- Web Designing (UI/UX)
- Web Development
- Digital Marketing
- Mobile App Development
- E-commerce Development
Client Focus
- Small Business
Industry Focus
- Advertising & Marketing
- Hospitality
- E-commerce
Visual Design Inc. Reviews
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- Web Designing (UI/UX)
- Web Development
- Mobile App Development
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It was amazing!! Been trying to make it since 5 years
Review Summary
What was the project name that you have worked with Visual Design Inc.?
Bet for Big
What service was provided as part of the project?
Web Development, Web Designing (UI/UX)
Describe your project in brief
Got my website made for gambling business! www.betforbig.com ! Its an amazing work from them, I had failed making it in 5 years through multiple companies!
What is it about the company that you appreciate the most?
Their go do it attitude.
What was it about the company that you didn't like which they should do better?
Somethings are brought to attention after project is started.
Thieves. False Advertisement
Review Summary
What service was provided as part of the project?
Mobile App Development, IT Services, Business Services
What is it about the company that you appreciate the most?
Nothing redeeming about this company. I will never do business with them again
What was it about the company that you didn't like which they should do better?
Live up to what you advertise and grow som ethics
Stay clear of Visual Design inc.
Review Summary
The second round of edits came - and again, nowhere close to what we had requested. Same with the third round after even more details and explaining what we wanted both in email and over the phone.
We spoke with James and said that obviously there was a disconnect with understanding what we were wanting can we please just cancel the order and process a refund. He wasn't having it. He wanted us to give them just 'one more chance'... we put it in writing that it wasn't working out and per their 100% satisfaction guarantee and we would like a refund. Keep in mind - we paid Visual Design Inc over $2500 for this IN FULL.
After they refused, we disputed it with our bank. We found out about 2 weeks later that the dispute was settled in their favor. This was April 9, 2020. I found out later on that they supplied FALSE documentation that we still owed them money and supposed proof that we received the digital product that they promised. Which we downloaded their drafts that had watermarks on it and was not even in the format that we needed.
Since we were out the funds and our bank wasn't helpful - I decided to try and get SOMETHING for the money we spent.
I contacted Visual Design Inc and was told that in order to work with me/my company again we would have to pay them an ADDITIONAL $650 due to the fact that they hired an attorney because of the dispute. I was trying to be professional and courteous when I spoke with James on the phone and explained that we no longer needed the services and that I would agree to deduct the 'Lawyer Fee' from what we paid if they would just refund the rest. Considering we were still taking a loss, I thought it was a reasonable ask. I was told that he would pass it up to management and would get back to me. After 2 weeks of not hearing back - I sent yet another offer of the lawyer fee plus an additional 30% for them to keep... still, radio silence.
Two weeks went by and no update. I would call and get sent to voicemail. I would chat on their website and when I said my name/company the chat was disconnected. Emails were read (which I have proof of) and never responded to.
I finally called from a friend's cell phone and managed to get through on one of the many numbers that they have. Since it was a different number, I wasn't blocked and sent straight to voicemail. I was told that since they had been dealing with my husband it was HIS MONEY and they weren't going to discuss anything with me. It didn't matter that my name was on the account as well or anything else - the bottom line was I was a female and they weren't going to deal with me.
I went and got my husband on the phone and they seemed like they were going to work with him. He just asked for something to show for the money that we paid them.
Here we are again over a month later... all numbers disconnected, mailboxes full, no return calls or emails. If you actually want a quality product and service... keep looking. Visual Design Inc is not the company for either.
And I am sure that they will discredit this review by saying that I am not a customer or something outrageous like that - but I am happy to upload my receipts, and over 30 pages of email correspondence to prove otherwise.
What service was provided as part of the project?
Web Designing (UI/UX)