I worked as a lead engineer on the marketing side of the business and also oversaw some of the contractor projects for a company that provides a software-as-a-service (SaaS) marketing and e-commerce platform that’s highly customizable.
We needed support in building several initiatives and content management solutions. The nature of this project was very agile, so we decided not to go for a large outsourcing company, but rather find smaller one to minimize communication overhead.
Touchlane worked closely with us to build both the frontend (Angular) and backend (.Net) functionality for several greenfield features. There were two backend engineers and a single frontend engineer. One of them also operated as manager and team lead and is who I interacted with the most.
They delivered a highly-customized solution. For a long time, we left out several features that customers asked for due to lack of development resources. Bringing Touchlane on board allowed us to close this gap
There were some hiccups while the engineers were getting accommodated during the first few weeks. This time allowed us to iron out our specifications and approach with their tech lead.
The projects were flexible and on ad-hoc basis, which is usually challenging for other companies, but Touchlane was able to handle this efficiently. Their price was very fair for the work they did. They were able to integrate new functionality into an existing custom software within a short timeframe. I would absolutely refer Touchlane to small agile companies that want to work with understanding and accommodating engineers.
What do you like most about the company?
Work close wth development team, very agile and can accommodate priority shifts with no problem. Reasonable pricing model and good quality.
What they should improve on?
Initial development period had scheduling issues, would suggest start with smaller projects to iron out processes and then jump into large development.