AGR Group

AGR Group is a legendary outbound telesales provider. With over 20 years of experience we can bring this knowledge and expertise to all industries and service providers looking for organic growth. We are serious about what we do, and our dedication and professionalism is designed for client benefit. While we’ve expanded our call center offerings, we are a sales organization at heart.Our call monitoring process is the tightest in the industry, with a monitor-to-agent ratio of at least 1:15, with additional random and periodic monitoring throughout the day. We listen not only for agent missteps, but also for customer reaction and points of confusion. As your outbound telesales campaign develops, that kind of feedback from the monitors can be invaluable. As for out-of-bounds sales rep behavior, we are quick to correct and retrain, or terminate employment when necessary. Again, we understand the stakes.