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Conversation in Action

Almawave is AlmavivA Group technology innovation company, and is among the main Italian global players within the Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer Experience sector.

Almawave was listed in the top 10 global vendors surveyed by Gartner Group for Speech &Text analytics, and is currently present in over 35 reports.

Almawave solutions, based on Natural Language Processing (text & voice, available in 29 languages) and Artificial Intelligence (AI) proprietary solutions, enable the identification, understanding and elaboration of natural language-based concepts of interest expressed over multiple contact channels (voice, web, mail, sms text, social network, chat, etc.) by customers and end-users.
 

Italy Italy
Via di Casal Boccone, 188-190, Rome, Lazio 00137
39063991
Italy Italy
Via dei Missaglia 97, ed. B4, Milan, Lombardy 20142
Brazil Brazil
Av. São Luiz 50, Edificio Italia - 30° Andar, Sao Paulo, Sao Paulo 01046 010
Brazil Brazil
Av. Solferina Ricci Pace, 470, Bairro Vale do Jatobà, Belo Horizonte, Campo Grande, Mato Grosso 30664 000
$100 - $149/hr
50 - 249
2006

Service Focus

Focus of Big Data & BI
  • Data Analytics - 40%
  • Predictive Analytics - 30%
  • Big Data - 30%
Focus of IT Services
  • IT Consulting - 100%

Almawave's exceptional Other Services services give clients a considerable advantage over the competition.

Focus of Artificial Intelligence
  • Machine Learning - 100%

Industry Focus

  • Business Services - 20%
  • Hospitality - 20%
  • Retail - 20%
  • Insurance - 20%
  • Consumer Products - 10%
  • Other Industries - 10%

Client Focus

90% Small Business
10% Medium Business

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