Make your business 24/7. Power your growth every day of the year.
AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business.
Designed for the service industry, the app means you can keep on top of your business on the job and in the office. Integrations to workflow management and CRM systems mean your data flows seamlessly, offering you efficiency and your customers great customer service.
AnswerForce is all about people. Your calls and chats will always be answered by real people, and every month we give back 1% to causes in the community.
Focus Areas
Service Focus
- Business Services
- BPO Services
Client Focus
- Small Business
- Medium Business
Industry Focus
- Financial & Payments
- Government
- Healthcare & Medical
AnswerForce Clients & Portfolios
AnswerForce Reviews
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- BPO Services
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Overall, they perform well. All interactions are conducted online, and they consistently respond promptly to submitted tickets, usually within an eight-hour workday.
Review Summary
Customers appreciate the convenience of being able to call late at night and speak with a live representative to assist them with bill payments. The more frequently a specific person answers the phone, the more knowledgeable and helpful they become for our clients.
What was the project name that you have worked with AnswerForce?
Call Center Services
What service was provided as part of the project?
BPO Services
Describe your project in brief
AnswerForce provides after-hours phone answering services for us.
What is it about the company that you appreciate the most?
Their responsiveness is commendable
What was it about the company that you didn't like which they should do better?
They could lower their pricing. Other than that I really have any other complaints