Armada Labs

Armada Labs delivered a full-featured SME-focused loan management platform, ISO Portal, for BFS Capital's client scope mentioned above. The platform enabled fast and seamless loan underwriting, document review, and online management of clients' data based on machine learning algorithms.

The project development process consisted of two stages. At the first stage, we built a web service that handled requests from the calling application and authenticated those requests through user ID identification and token authentication. Initially, we developed the platform for Tracker DB.

At the second stage, we refactored the developed platform in a way that allowed it to interact with Salesforce instead of the source database. We used the Salesforce WSDL that processed all the required interactions between ISO Portal and Salesforce.

As a result, ISO Portal saved applications into Salesforce and pulled the existing dealer applications from it.

Armada Labs designed and developed a multi-tier software solution with the primary focus on data security, technology savviness, and quality assurance leveraged for better credit accessibility and management.

Our software allows to handle financing in American shops on B2C lease and covers the whole loan life cycle, including: 

• Loan management software

  Loan initiation, application review, assessment, approval, and denial — all in real-time. The fast and easy application and credit approval are the keys to customer satisfaction, translating into increased sales for dealer partners.

• Electronic formation of lease contracts

  Integration with DocuSign facilitates online lease agreements, storing them and allowing for field changes directly from a mobile device.

• Automated payment processing

  The software automatically deducts the regularly scheduled payments from the customer’s bank account.

• Custom installment plans

  The payment plan is determined by individual payment frequency and the cost of the purchased item.

• Operation reporting for clients, users, and storehouses

  A full set of records about approvals, funded details, sales metrics, past-due balances, and other documents are completely transparent and available 24/7.

Armada Labs developed Health.Finance, a mobile-first payment plan origination platform that enables online negotiation of healthcare reimbursement right from a hospital bed.

Thanks to a flexible user interface, personalized payment plans, and painless debt collection, Health.Finance helps customers modernize their offerings while retaining patient loyalty and engagement.

Armada Labs delivered full-scale automation of all aspects of the loan management system, eliminating human error and paperwork, while the capacity of a lending core system was doubled.

1. Seamless payment processing

   We implemented our own toolkit of payment processing solutions to increase the speed and scalability of transactions made through the system.

2. Smart underwriting

   Our team designed and deployed smart underwriting models, based on the combination of Machine Learning and alternative data sources, to facilitate decision-making with enhanced analytics and AI-driven multi-dimensional risk scoring.

3. Security and compliance

   The solution excluded considerable complexity, costs, and risks associated with implementing and maintaining the security software for PCI DSS and KYC/AML validation.

4. Omnichannel communication

   Our team harnessed the benefits of speech recognition and natural language processing to equip the online loan management system with user-friendly conversational interfaces.

After formalizing the concept, conducting initial market research, and creating the prototype, Armada Labs introduced eResolve, an online debt collection platform. It automates debt settlement and facilitates payment processing while meeting regulatory requirements. The platform is fully customized to fit into the regulatory framework in the United States or any other country.