We hired Axcim solutions to handle our whole back office works and manage our customer support services.
Axcim worked on structuring our back office process and also introduce new tools and software’s to make our work more organized, and also they made our customer service work flow more efficient and perfect.
What is it about the company that you appreciate the most?
We did a few research on some of the best start up BPO companies and selected Axcim and the main deciding factors were proper delivery and high quality of work.
What was it about the company that you didn't like which they should do better?
They could consider increasing their human resources.