We've developed an awesome online portfolio platform allowing talented professionals to showcase their work all in one place, AZENCE.com.
Whether you are a small business or enterprise, come to AZENCE to outsource your business needs! We are a network of professionals, specialized in various aspects of design, multimedia production and development. Our goal is to find you the talent you need for every project! With very few exceptions, your wish is our command!
Think of us as an extension of your design, marketing and web team, but without the salaries and HR headaches! Pay only when you have a specific job or project to fulfill. You now have at your fingertips an entire network of multi-faceted talented professionals who will work collaboratively with you to make you look good.
Best of all, you no longer have to over-extend your in-house team's capabilities, you get to maintain a core team, outsource occasional business needs to specialists, and focus on growing your business. We believe this to be a win-win! Check out our talent now - www.azence.com!
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Azence and Tricia Ang defrauded me of $750.00
Review Summary
Here's what happened:
I needed help locating my website content, which suddenly, mysteriously disappeared from the Internet and, with it, my email also went down. Tricia and the team at Azence had originally built my website, and so I reached out to her for urgent help to recover my website. I raised an eyebrow when she asked for an upfront payment of $750.00 before she'd do any work. But, since my website and email are crucial for my business, I was desperate for help. I sent her payment via PayPal. To my unfortunate surprise, Tricia and her team didn't do any work. After two business days had elapsed, my website and email were still down. I called Tricia's teammate, Ashley Nicholson. Ashley admitted that Azence had failed to do any work. I was upset, and I immediately asked for a refund. Ashley responded that I would receive a refund. It's been 40 days, I have received no refund. I've sent multiple emails and made several phone calls inquiring about the status of my refund. Nobody at Azence will return my emails or phone calls. Azence refuses to answer my question about when I might receive my refund. Utter stonewalling. I guess I'm to assume that she's keeping my money for good, even though Azence did ZERO work, and Ashley Nicholson admitted as much. Azence appears to have stolen $750.00 from me, and neither Tricia, nor Ashley, nor any employee will explain. I've contacted my bank in an effort to recover the funds. My experience with Tricia Ang and Azence is the worst business experience I've encountered. Tricia and Azence is unscrupulous. I write this review with utmost sincerity and without vitriol, hoping that no other individuals or businesses will fall prey to Azence and Tricia's unethical business practices. I cannot recommend Azence to anybody. You engage with Azence, Tricia Ang, and Ashley Nicholson at your peril.
What service was provided as part of the project?
Digital Marketing
What is it about the company that you appreciate the most?
Nothing.
What was it about the company that you didn't like which they should do better?
Azence and Tricia Ang should refund money when they fail to do promised work. Azence and Tricia Ang should communicate with customers instead of stonewalling when there are issues that need discussing and settling. Azence and Tricia Ang defrauded me of $750.00.
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