I was working as Startup Business Developer and CTIO for starting up a new, greenfield mobile operator Smart Mobile in Cambodia (currently names "Smart Axiata").
We chose to partner with Bamboo Agile in creating a VAS platform with aggregated services. Third-party VAS incorporation and Internet integration were essential, as well as the inclusion of a smart transport router, IVR and carrier billing features for our customers. It all began with an in-depth analysis of our requirements, the results of which were used to figure out the most stable and efficient course of action. Soon after that, a UX/UI designer sent us several mockups, one of which got our immediate approval. The developers got to work and, despite some passing trouble with third-party VAS integration, every performance issue got quickly resolved and the finished platform was delivered on time, perfectly functional. We got exactly what we wanted, and the whole Bamboo Agile team has surpassed our expectations with their outstanding work ethic and great market expertise.
What is it about the company that you appreciate the most?
Bamboo Agile were very experienced in the Telecom software development field. Their professionalism and proficiency in creating VAS solutions turned the rocky road that any software development cycle often is into a pleasant journey. Of course, the crew’s positive attitude also played a part in enhancing the already smooth, efficient workflow.
What was it about the company that you didn't like which they should do better?
The Bamboo Agile team has far surpassed our expectations. We have no particular critiques.