#1 Outsourcing Company for SMEs
Big Outsource is a Philippine-based Startup Friendly Business Process Outsourcing company providing full-spectrum Outsourced Support Services to its Clients in North America, United Kingdom, Australia and Asia Pacific.
We embarked on our journey in 2014 as a humble team of five with a shared vision. Fast forward to today, we have evolved into a leading-edge Outsourcing Solutions Provider, delivering excellence to a diverse portfolio of more than 50 clients - from dynamic start-ups and thriving SMEs to large multinational corporations. This phenomenal growth has been driven by our dedicated, highly skilled employees and our leadership team boasting over 40 years of combined experience in the outsourcing industry.
Streamline your operations and maximize efficiency with Big Outsource, because you have bigger things to worry about.
www.bigoutsource.com
Focus Areas
Service Focus
- Business Services
- BPO Services
BIG OUTSOURCE Clients & Portfolios
Key Clients
- Scholastic
- Feed FM
- Instant Consult
- Opn Road
BIG OUTSOURCE Reviews
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- Rating: high to low
- Rating: low to high
Big Outsource provided us with a comprehensive package that covered both legal services and virtual
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Big Outsource's involvement
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
Big Outsource showcased exemplary project management skills. They utilized modern tools to track progress and keep us updated. Everything was delivered promptly as per the agreed timelines, with no lags or delays. Whenever we had specific needs or changes to be incorporated, they were quick to adapt, ensuring our requirements were met with precision.
What is it about the company that you appreciate the most?
Their dedication to quality and client satisfaction sets them apart. The unique blend of traditional legal expertise and modern client interaction solutions made our collaboration seamless. The team at Big Outsource is well-trained, professional, and always eager to go the extra mile. Their adaptability and proactive approach in foreseeing potential issues and proposing solutions before they arise was truly commendable.
What was it about the company that you didn't like which they should do better?
Nothing
Big Outsource aid in our Ecommerce website
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Big Outsource help in our back oFFice operations
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hired Big Outsource to handle our order processing and invoicing functions, and to provide graphic design support with the goal of enhancing operational efficiency and improving our platform's visual appeal.
What is it about the company that you appreciate the most?
We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
What was it about the company that you didn't like which they should do better?
We are fully satisfied with Big Outsource service
Back Office Outsourcing for our Staffing Agency Company
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Back Office Outsourcing for Staffing Agency
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hired Big Outsource to help streamline our document management,compliance and credentialing,job order creation, talent acquisition, and data entry processes. The goal was to increase efficiency,ensure compliance, and improve our ability to find and place qualified healthcare professionals.
What is it about the company that you appreciate the most?
Big Outsource demonstrated exceptional project management skills. They consistently met our deadlines, responded proactively to our needs, and exhibited an adaptable approach to our feedback
What was it about the company that you didn't like which they should do better?
Nothing
Big Outsource are very responsive everytime and keep progressing
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Customer Support for Driving Technology Company
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
Big Outsource Was responsible for managing our customer queries, overseeing ticketing system, and coordinating back-office operations.The key deliverables were enhanced customer service quality, stream lined ticket management, and improved back-office efficiency.
What is it about the company that you appreciate the most?
What sets Big Outsource apart is their excellent understanding of our niche industry needs and their commitment to delivering exceptional customer service. Their ability to adapt and work seamlessly with our internal team was also commendable.
What was it about the company that you didn't like which they should do better?
They are doing well.
A pet food Company Back Operation Outsourcing
Review Summary
Supply Chain Management: Big Outsourcing helped us in optimizing our supply chain processes, ensuring timely and efficient procurement of raw materials and ingredients. This led to a reduction in inventory holding costs and minimized stockouts.
Accounting and Finance: They managed our financial processes with great precision, handling tasks like bookkeeping, payroll management, and tax compliance. This resulted in improved financial transparency and accuracy.
Data Entry and Documentation: Big Outsourcing assisted in data entry and documentation, ensuring that all records were up-to-date and accessible when needed.
Customer Support: They provided excellent customer support services, effectively handling customer inquiries and resolving issues promptly.
What was the project name that you have worked with BIG OUTSOURCE?
Back Office Outsourcing
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hired Big Outsourcing with the primary goal of streamlining and optimizing our back-office operations. As a food company, we faced challenges in efficiently managing our supply chain, inventory, and financial processes. Our objective was to improve overall productivity, reduce operational costs, and enhance the accuracy and effectiveness of our backend tasks.
What is it about the company that you appreciate the most?
Their attention to detail and commitment to quality stood out
What was it about the company that you didn't like which they should do better?
Nothing
The outcomes from our collaboration with Big Outsource
Review Summary
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hired Big Outsource to accomplish specific goals related to enhancing our customer support and call center operations for our logistics company. Our primary objective was to improve the overall customer experience by ensuring quick and efficient resolution of inquiries, order tracking, and addressing any concerns our customers may have had during their interactions with our company.
What is it about the company that you appreciate the most?
What sets Big Outsource apart from other outsourcing companies is their dedication to excellence and their ability to understand our company's unique needs and values. Their team members demonstrated a deep understanding of our logistics business, which translated into a more personalized and effective customer support experience
What was it about the company that you didn't like which they should do better?
Nothing
A Well done Feedback
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Outsourcing for our Back Office Operations
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hired Big Outsource to manage our customer support, handle ticket management, and streamline our back office operations, aiming to enhance our customer service efficiency and improve our operational processes.
What is it about the company that you appreciate the most?
Their activeness really impressed us.
What was it about the company that you didn't like which they should do better?
All operations were done well nothing is least.
Satisfactory Service Provided
Review Summary
What was the project name that you have worked with BIG OUTSOURCE?
Outsourcing Back Office Service
What service was provided as part of the project?
Business Services, BPO Services
Describe your project in brief
We hire Big Outsource to hale our back office operations such as call service outsource, help us with accounting, customer service outsource
What is it about the company that you appreciate the most?
They have a nice approach and our satisfaction is their concern.
What was it about the company that you didn't like which they should do better?
The company has no weakness, their approaches are appealing and welcoming.