Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Really Valuable! GoodFirms has always supported numerous businesses to get valuable clientele and similarly assisted BugRaptors in gaining visibility, and brand positioning exposure. We are continuously putting efforts to achieve better ranking in multiple QA domains on GoodFirms, to get potential clients and serve them with our motto to bring Quality Revolution, worldwide.
Please introduce your company and give a brief about your role within the company?
BugRaptors is a leading software testing organization, driven by committed, young, and dynamic professionals, having expertise in independent testing and QA consulting services. We are a division of Seasia Group (CMMi level 5 Company), specifically targeting the QA domain, to maintain a superior level of testing services that blends quality with high speed at cost-effective solutions.
Today, we are amongst the most trusted and best software testing companies, as we provide end-to-end solutions, ranging from consultation, testing services, and providing unceasing quality support to our clients. We have gained proficiency in software testing and QA services over the years by implementing the most appropriate and latest tools and technologies. Our technology experts under one roof, with their thoughtful, optimized, and reliable testing services, have contributed to building a robust global clientele.
As the CEO (Chief Executive Officer) of BugRaptors, I am committed to strengthen the services delivered by our testing experts and strive to make our organization a global brand. With a strategical approach and a clear vision for the company, I have been guiding the company’s expansion over the years and leading to improving its competitive position while focusing on operational excellence and exceptional client services.
What was the idea behind starting this organization?
Being in the Software design and development industry for over a decade, we wanted to deliver complete end-to-end solutions to organizations for their secured, completely loaded, and seamless performing software business services. We provide comprehensive testing solutions, all under one roof, to ensure flawless performance to the end-users while creating maximum user engagement.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have a diligent, highly proficient, and committed in-house team of 75+ ISTQB certified testers. The testers and their leads at BugRaptors have exceptional analytical and technical skills, which attributes to providing best-in-class testing solutions. With the passion and zeal to deliver 100% customer satisfaction, our team of testers has domain expertise in working with the advanced testing models.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
Our main aim at BugRaptors is to serve our clients with a comprehensive testing solution for their website, mobile, gaming, and QA services, all under one roof, to save their time and energy. With our value-driven approach and pre-emptive measures, we assist our clients in surpassing their quality benchmarks. We have a pre-planned 1st to 2nd Phase-shifting solution and are committed to going the extra mile to provide our clients with genuine, transparent, and the best possible guidance for testing solutions. We build a long-lasting relationship through readily available support and services to all our customers.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
With over a decade of experience, we have gained domain expertise in offering end-to-end QA testing solutions to diverse industry verticals. Our domain testers have in-depth knowledge and core capabilities to add more value to products through valid and reliable testing and QA solutions. We are privileged to boast that we have more than 80% of repetitive clients, from the following industry verticals:
- Banking, Finance, and Insurance
- Real Estate
Mention the objectives or the parameters critical in determining the time frame of testing an application & website.
Well, It depends on the business requirements, size of the application, and the software complexity, to define the time frame of testing a business application and its website.
How much effort in terms of time goes into testing the front end and back end of an application & website?
Both front-end and back-end testing complement each other. Back-end consumes 60% time, while 40% is devoted to testing the front-end of an application or a website. It may vary depending on the business requirements, complexity, size of the project, and the testing model.
What are the key parameters to be considered before selecting the right model for testing?
We choose the best suitable testing model by considering the features of the application and the client requirements. Also, we keenly focus on our clients’ vision and amalgamate them with the trending tools and technologies used for testing.
Agile Testing or Waterfall Testing. Which testing model do you prefer?
Undoubtedly, we use the Agile Testing model for all our clients.
Please list some factors which are important while testing a product or service.
We strive to deliver Quality Assurance to our clients through advanced and latest testing models to detect the problems in a product or service, ensuring complete satisfaction to the stakeholders. At BugRaptors, while testing a product or service, we primarily follow the below-mentioned factors:
- Following an analytical approach
- Logical definition, design architecture, description, and coding
- Change, configuration, and Release management
- Release control
- Thorough Testing
- Adhering to Standard compliance
What are the key factors that you consider before deciding the cost of testing a product or service?
Yes, there are lot of factors that we usually consider such as:
Application complexity, features of the application, time, efforts, resources, tools deployed on the specific project, etc., are some of the critical factors responsible for deciding the cost of testing an application. The choice of tools, whether OpenSource or paid, also, attribute to the cost of testing a project.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have three Engagement Models, with the following features:
- Dedicated team
- Dedicated pool of resources
- Flexible team size
- Test lead assigned for all communication & team management
- Seamless knowledge transfer among team members
- Client controlled testing environment
- Time and Material
- Well defined scope analysis
- Client confirms the final team members
- Detailed and regular task sheets preparation
- Task progress and testing process analysis daily
- Detailed timesheets released to client weekly/monthly
- Fixed Price
- Scope is very well defined
- Detailed project analysis
- Testing efforts & costs estimation
- Direct influence of team expertise over costs
- Milestone wise invoice generation
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We basically provide customized solutions for all our clients, including SMEs and large enterprises. We decide the budget, only after discussing the complete project requirements with our clients. There is no such bar for the minimum requirement, as we provide customized solutions for our clients.
What is the price range (min and max) of the projects that you catered to in 2019?
Due to Non-disclosure Agreements (NDA) with our clients, we cannot disclose the minimum or maximum price range of the projects, we have catered to. We provide best-in-class services to all our clients, based on their project requirements.