An HCL Technologies Company

C3i Solutions, an HCL Technologies company, is a multi-channel customer engagement services provider, specializing in global, high-touch consumer, patient, and end-user management. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency.

United States United States
410 Horsham Road, Horsham, Pennsylvania 19044
1 267-942-3300
United States United States
25 Lindsley Dr, Morristown, New Jersey 07960
$50 - $99/hr
1,000 - 9,999
1980

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Technical Support - 20%
  • Chat Services - 20%
  • Email Support - 20%
  • Call Center Services - 20%
  • Inbound - 50%
  • Outbound - 50%
Focus of Digital Marketing
  • Social Media Marketing - 100%
  • Facebook - 60%
  • Other - 40%
Focus of Artificial Intelligence
  • Deep Learning - 50%
  • Machine Learning - 50%

Industry Focus

  • Consumer Products - 17%
  • Government - 17%
  • Healthcare & Medical - 17%
  • Information Technology - 17%
  • Advertising & Marketing - 16%
  • Other Industries - 16%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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