tarik benjelloun, Consultant Associé at FANSIP
Posted on Nov 01, 2021
Callinnov have run some of our in house tasks like accountings and other process
Callinnov have managed after sales, sales services, accounting entries in our Journals
They have generated some leads within outbound campaigns
They have answered to inbound calls and have provided daily reportd
They have generated some leads within outbound campaigns
They have answered to inbound calls and have provided daily reportd
What was the project name that you have worked with CALLINNOV?
Sales, after sales services, BPO
What service was provided as part of the project?
BPO Services
Describe your project in brief
Outsourcing of sales, after sales services and other process like accounting entries
They have run outbound calls to generate some leads that could be converted into sales
They have run outbound calls as well
What is it about the company that you appreciate the most?
Reactivity. They always reply in time by phone, email, chat
Efficiency. They are able to provide the best solutions and advices et any time
Prices are very competitive in the call center market. We have compared their offer with other competitor
What was it about the company that you didn't like which they should do better?
Not a big company so they may not be able to run very large campaigns
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed