Chapter247 is a leading digital transformation company providing cutting-edge engineering solutions to organizations. By influencing the lives of 100+ million users our presence in the US, UK, Australia, and many countries has spearheaded the need for a technology revolution.
As a collaborative partner, we aid organizations and their Fortune 500 partners to adopt emerging technologies like Machine learning, Cloud Computing, AR, VR, IoT, data science & Artificial intelligence.
Our services have spread to many industries including retail, education, shipping, entertainment, eCommerce, healthcare, etc. We assist companies to remodel their IT business models embracing the wave of emerging technologies.
Our team of adroit app developers, UI/UX specialists, mobile strategists, and key strategists have more than 15 years of experience.
What sets us apart
Ace quality
We have been recognized by GOODFIRMS as one of the Top Web Development Companies to work with. Our responsive solutions and research in emerging solutions have helped us deliver quality-laden solutions.
Extensive technical expertise
We offer multi-dimensional solutions ranging from custom software development, staged testing, deep quality analysis, CRM, Content management solutions, Data analytics, and security features.
Reliability
Our valued clients have experienced a sharp increase of about 70% in their turnovers. We deliver projects spanning more than 1 year with the same passion with 99% of the time our clients approach us for the additional phases.
Flawless project delivery
With our firm management principles and our true-blue dedication to quality, we have qualitatively delivered 100% of our projects within the stated deadlines.
Focus Areas
Service Focus
- Mobile App Development
- Web Development
- Software Development
- App Designing (UI/UX)
- Web Designing (UI/UX)
Client Focus
- Small Business
- Medium Business
- Large Business
Industry Focus
- Information Technology
- Education
- E-commerce
Chapter247 Infotech Executive Interview
At Chapter247, we believe in working with vigor and enthusiasm, seeking constant motivation from each other to grow together. We do not shy in working on out of the box ideas, making them feasible using modern technology. We follow Agile Methodologies to optimize our deliveries.
Being the co-founder of Chapter247, I lead the business development division where I am looking forward to expanding our business prospects globally exploring new opportunities and ventures. To attain this I prepare the client proposals offering them the best deals and finalizing them with efficiency until the final delivery, for the utmost satisfaction of our clients. I have been a Business Analyst with an industry experience of a decade that I use promptly to create new opportunities and building new business networks. I have been providing consultation to clients on their business requirements and conducting various workshops with the project stakeholders to ensure seamless communication with the clients.
I ensure the business requirements are well communicated within the team in the form of Technical Requirements that optimize the deliverables. My team ensures we capture even the slightest details because we feel the quality of the product lies in its details. I eye long-term visions and make small targets for the team that matches the vision. We believe in steady and sustainable growth at Chapter247 and make sure we achieve it with our perseverance and dedication.
Our idea was to help enterprises across different industries to upgrade their IT infrastructure to match up the latest technology trends that revolutionized the global market significantly. With our functional custom software i.e. website and mobile app, businesses could expand their horizons over a global digital platform in a cost-efficient manner.
It was this thought to bring a digital revolution at affordable costs to the budding businesses and enable them for growth and expansion, led us in materializing our idea to establish Chapter247, 6 years back.
• Digital Strategy & Consultation: Here we work closely with the clients providing them the services such as potential consumer research, audits, digital consultation, marketing strategies for better online visibility, usability acceptance testing, exploring creative ideas, and plan of action for product development. These services are provided via sessions, workshops, and strategic consultation.
• Planning & Prototyping: For the budding enterprises who are looking for prototyping their ideas and vision we offer services such as exploration, research and analysis, project planning, UX design, Content strategy, Requirement Analysis, and Technology-based research.
• Design and Build: This service builds your product right from the scratch until its launch in the market. We help enterprises built their SaaS products, create new MVP platforms, Enterprise CMS at scale, and integrated systems that are built using modern technology for a robust and secure end product. Once we develop the product, we provide Knowledge Transfer to your employees and hand over the product. We perform testing and also provide after delivery services until the determined period.
• Agile Services on Monthly basis: This is meant for long-term engagements that last for several months. Here we offer direct collaboration in conception and estimation of tasks, requirement gathering, strategizing, maintaining the plan of action, adding features to your products upcoming versions, and maintaining Sprint release schedules.
• Support Automation: Using bots and AI, support can be automated making the whole process easier for the business. We have developed automated chat bot, which automatically replies to the queries asked by the end user with relevant solutions in time by using Artificial Intelligence. This decreases human intervention required to support the constant bulk queries by the end customers. It also keeps the support active even when the support personnel is offline.
• Edu-Tech: We build Education software that teaches its students online. Such software uses smart teaching methods that help the students to learn on the go without using books. They also provide necessary exercises and assessments through the entire learning process. Edu-Tech is an emerging industry, which shall be the future of learning. Having done projects in Edu-Tech would help us leverage the upcoming opportunities in the industry.
• Logistics: Custom Software for the logistics industry lets the end user select the logistics service they would want, enabling them to ship their parcels at an ease. Also by putting in details of their consignment, they can track the current status. Mapping the entire logistics process and making software that connects every step of the process and provides live status. This is bringing revolution in the logistics industry by making it organized and well connected.
• Manufacturing: Manufacturing industry is going online for the sale of its products globally without any location constraints. Websites that let the end user understand the nature of products that the enterprise offers and lets them place their order has been helping the manufacturing industries especially SMEs in expanding their market and customer base.
Yes! We do get repetitive customers as they are highly impressed and satisfied with the services we provide. So, whenever our clients think of upgrading their software, they contact us to do it for them. This is how we leverage customer satisfaction for references and repeat business.
• Understanding their Key concept: Everything relies on the business model or the key idea behind the business. Until you won’t get a clear understanding of it, the software you’d develop might not be able to meet the requirements and might require constant iterations. The better you understand the idea, the more precise your time frame estimate would be.
• Operational Flow: The data flow depends a lot on the operational flow of the enterprise, like how the different departments are interconnected. This would help you understand the required data flow that you have to maintain during the development. Getting a clear picture of the operational flow lets you understand how easy or complex the design would be so that you can give the estimate of the time frame.
• Features: Based on the number of features that are to be included in the software, the time frame varies. For a higher number of complex features, it might take more time to develop than a lesser number of features.
• Third Party Integrations: Time frame also depends upon how many Third Party Integrations are to be done in the software and the third parties that are involved in it.
• Security and robustness: Depending upon the criticality of security concerns, the time spent on making the software secured and data leak-proof could be determined.
• User Interface Requirements: The complex the UI, the more time it would take for designing and developing it. If the UI is minimal, then the time frame gets reduced significantly. It is one of the reasons why minimalist UIs is highly preferred.
• Tech Stack: A lot even depends upon which tech stack you choose. Depending upon how well versed the team is and which stack (whether LAMP or MERN) they choose, time estimate might vary in either case.
• Team Availability: Last but not least, with several ongoing projects it is important that the team is readily available to start as soon as possible. Depending on the availability the project would commence and hence the time frame could be determined from there on.
Chapter247 Infotech Clients & Portfolios
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Chapter247 Infotech Reviews
- All Services
- Web Development
- E-commerce Development
- IT Services
- Progressive Web App
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- Rating: high to low
- Rating: low to high
Tourism WebApp
Review Summary
What service was provided as part of the project?
Progressive Web App, Software Development, Web Development
Hello Erick, We are delighted to read your review. Thanks a lot. Yes we take the ownership of the project and always strive to deliver the best to the client. While working on this PWA we tried to comply by all the requirements as put by you so that you get the desired output. Our experience of working with Hospitality and leisure industry has also helped us to provide you with all the needed configurations and functionalities. It was really wonderful for us too to work with you. We hope to work with you again .
They demonstrated commitment, conviction and perseverance.
Review Summary
What was the project name that you have worked with Chapter247 Infotech?
Chapter247 Review
What service was provided as part of the project?
Web Development, Maintenance & Support, IT Services
What is it about the company that you appreciate the most?
They are always available and committed to our project. They demonstrated commitment, conviction and perseverance.
What was it about the company that you didn't like which they should do better?
The language difference between India and the United States was a bit challenging. This is an inherent issue that had an affect on timing and progress. No blame on anyone's part. It is just a factor that we did not factor in when we originally started the project.
Hello Hank, We’re pleased to know that your experience with the Chapter247 team was great. While working on your project we were keen to understand every phase thoroughly and had conducted frequent team meetings to make the project motive clear and workflow smooth. Delivering best quality by keeping a competitive price is what we strive to achieve. We also tried our best for making the communication part flawless and still making it more apt to enable 100% satisfaction to our clientele. Thank you for giving your time to recommend us to others. We are looking forward to another collaboration. Regards Chapter247 team
Good product, reasonable cost.
Review Summary
What service was provided as part of the project?
Web Development
Dear Will Crane, Thank you, your review made our day, we are so happy that you loved our service. It was a great experience working with you too. We always believe in prompt and transparent communication. Chapter247 team is proud of, quick and polite communication you experienced. Our team puts best of its commitment level to understand clients requirements and vision thoroughly. Chapter 247 looking forward to work with you again Regards, Chapter247 team
Chapter247 -- SimpleStudy LMS
Review Summary
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
Attention to detail, and the ability to adjust themselves to my demands. Great work on across the board on my LMS
What was it about the company that you didn't like which they should do better?
N/A -- One of the best companies I have worked with.
Dear Oisin Devoy, Thank you for your kind review. Your words made our day! We always aim to achieve customer’s goal, We always put communication transparent and work ethic as a priority. We work with 100% dedication to deliver what has been expected from us. Ed-tech is one of our expertise areas and we tried to put our industrial experience to the best of our use for crafting your LMS platform. Clear, transparent and prompt communication is the key to success and we always follow this principle while dealing with our clients. We are glad you liked the end product and it is as per your expectations. It would be an honor for us to serve you again. Regards, Team Chapter247
Chapter247 was able to implement pretty much any function that we desired.
Review Summary
Because we’re a small company, we reached out to various vendors that were in a more affordable range. The quotes that we got from Western developers were not affordable for us, so we asked for quotes in a variety of countries that have more competitive prices. Chapter247 was in the midrange of the offers that we got. There were definitely lower-priced options, but when we had the calls with those companies, we did not feel like they were suitable, for a variety of reasons. When we had the initial brief with one of their co-founders, we felt immediately that they understood the scope of the project and the multiple challenges that would be involved. They asked very logical questions and made comments about all the things that we requested. The communication was great, and that was the driving force initially to choose them for this project.
Chapter247 developed and implemented our new website based on designs that we provided. Our website features products in the form of 2D images and 3D models. Users can buy these in bundles or as individual files. This required an advanced search engine and filtering systems, as well as visually appealing galleries to display all of the content.
Additionally, the user account allows customers to store, browse, and download their purchased content. Chapter247 built a variety of other features that can be unlocked via subscriptions. Users also have access to a dashboard with various features. The dashboard gives them the ability to customize their interface and generate invoices, among other things. The team is currently working on a backend system that will let us upload, tag, and add additional details to all of our products. They’re also building an entire sales data system, tax integrations, page customization tools, and many other backend features.
As the project is still ongoing, and the website is yet to go fully live, we cannot yet determine the impact. However, we are sure that what we have now is a massive improvement over our existing service. We're positive that it will make our business grow immensely. Chapter247 has made a huge contribution to getting us to where we are now.
Project management was very flexible in the sense that Chapter247 was always able to work with whatever task we required. Over the course of almost two years of development, many things changed, and we both evolved in our approach.
The development definitely required a very active involvement, as our requirements were very precise and strict. Leaving choices up to the development team to decide was not an efficient way to work, as it would require someone from within our industry to fully understand the logic of each choice.
We worked very closely and had many long calls to discuss what was happening in the project. Chapter247 pumped countless, literally countless, hours into this project. Some calls were over three hours long, but they always made time to listen and discuss even if it was out of working hours. Turnarounds were always reasonable, and, at the end of most working weeks, we were provided with an update of the completed tasks.
What service was provided as part of the project?
Web Development, E-commerce Development, IT Services
What is it about the company that you appreciate the most?
Many things were impressive, so I will list them one at a time. The first is communication. The speed of response was generally very good. We always got answers for issues on short notice quickly, sometimes even over the weekend. Whenever we found problems, our team lost their minds over everything going wrong Chapter247 always approached issues calmly and with a determination to find a solution or provide an existing one. The next is coding proficiency. Obviously, this is their strong suit. Chapter247 was able to implement pretty much any function that we desired. They also integrated existing plugins to work seamlessly with the website. Some of these required a substantial amount of trial and error before they worked correctly. In the end, most things ended up working as expected. The third is that they were hardworking. There is no doubt that it is hard to work on a team, especially when you have to work long hours to solve a problem and multi-task when needed. We provided a large amount of feedback, changes, and additions. The team took the time to read through our suggestions and work on them. They provided many questions and comments, and ultimately delivered results. We don't have full insight into the hours and amount of people, but, given the scope of the project and how they were able to tackle it step by step, it’s clear that they are extremely hard working. The fourth impressive component was the cost and aftercare. Their quotes and prices are extremely reasonable for the amount of work that they delivered. Some features required more hours than we anticipated, but those things were hard to predict from our side. Other features were implemented with a quick turnaround and at a competitive cost. When it came to bug fixes and sorting other issues, Chapter247 took proper responsibility for delivering a working product. They made sure not to charge us twice for work that was in the scope from the beginning. This last point was extremely important for us. Many road bumps came to light during development, and sometimes features that worked before would stop working when we added something new. There is always the question if this is part of the quoted scope or something that should have worked in the first place. When it was clear that an issue was part of delivering quality, Chapter247 always took responsibility and worked hard to provide solutions at no extra charge. This is probably one of the most valuable aspects of working with them, as these things can break budgets easily when unanticipated.
What was it about the company that you didn't like which they should do better?
Nothing is perfect, and, of course, there are always areas for improvement. I believe that both our team and Chapter247 learned a lot from this project. It was a huge endeavor—one that we definitely underestimated in scope—and I can tell that their company has grown through this process. I will list below the points that could be improved. First, they could improve their mastery of the English language. I strongly believe that correct grammar and understanding common web jargon is vital to building a professional-looking website. Text implemented by the developer often had typos or odd grammar. We often had to check their work before publishing to save us from having to correct those mistakes. Secondly, they could work on their quality assurance. Despite the extensive testing that the developer conducts, we repeatedly find bugs or broken functions on the website while testing it ourselves. This forces us to invest a large amount of time in providing detailed feedback in the form of text, images, or video. Our total feedback reports are in the hundreds of pages at this point. This is something that we definitely underestimated. It is important to note that our project has a lot of features and possible scenarios for things to go wrong. We understand that it is extremely difficult to test every single minute thing. Sometimes, something may work on one system but not on the other, and, of course, the developer has some logistical limitations to testing such possibilities. However, we found that, overall, there can be an improvement in making sure that things work correctly before writing off a task as completed. More resources should be spent on not letting bugs slip by during development. The third area for improvement is design. Our website is built and designed for and by artists, so we are very particular about design. To most people, small unnoticeable things don't matter. However, we required pixel perfection, and the implementation of our design required quite a bit of our guidance to perfect. Regardless, the developer always ended up nailing it when we provided feedback for improvement
Hello Jonas, We cannot thank you enough for such an amazing and detailed review. Being a web development team we are keen to listen to details of the work done by us and you have just made our day. Thanks again for taking out your time for this review. Communication, prompt actions, respect of deadline, after care and maintenance with of course the excellent quality of the work are few key-points that we always try to deliver to our clients. We have always believed and we still do follow this practice - we take the challenges and client work us our own. We take the full ownership of the quality of the product developed. All of our resources are well skilled and commit themselves to the project with a decent level of dedication and hard work to deliver the best to the clients. We hope to work with you again and wish you good luck for the launch of your project. Regards, Team Chapter247
Online Classified Website Development
Review Summary
I made multiple changes in the UI of the project and they were worked upon without charging me extra. In the later stage of the project I did get additional work done and did make some changes here and there. The launch of the project was delayed due to my time away and not being able to get online to communicate, but the work was always delivered as expected once I was able to get back in touch. I am now already working with them on my second phase.
I would highly recommend Chapter 247 for any sort of Complex Web Application, outsourcing work or even a full time hire as they not only bring your vision into reality but also consult you with advise or ideas on what should be the next step to help you grow your User base.
Their communication and unbiased patience is the best, which made us feel comfortable and trust them with our Capital to bring the business Online.
I had an excellent experience working with them and I sincerely look forward to our continued working relationship as we aim to grow our online services and coverage in Zimbabwe. I would highly recommend Chapter 247 and Thank you Damini & Anjali !
What was the project name that you have worked with Chapter247 Infotech?
Online Classified Website Developement
What service was provided as part of the project?
Web Development, Web Designing (UI/UX)
What is it about the company that you appreciate the most?
Their patience, helpfulness and consideration, when I wanted the site to be the way I wanted it and if my vision did not work out, their willingness to change the aspects accordingly to suit my needs.
What was it about the company that you didn't like which they should do better?
Hard to pin point at this moment....time will tell
Dear Ray, Your such a comprehensive review has made our day. We cannot thank you enough for taking out time for this review. Transparent and prompt communication, all time availability, understanding the client's vision, are few of our values for which we are known. We are glad that the coordination from our team's side was as per your expectations and your are happy with the end product. We will surely pass on your words of appreciation to Damini and Anjali and to the other team mates. Thank you so much for your recommendation. We look forward to work with you again. Regards, Team Chapter247
Excellent Overall Experience and Product
Review Summary
What service was provided as part of the project?
Web Development, Web Designing (UI/UX), E-commerce Development
What is it about the company that you appreciate the most?
Regular, transparent and honest communication. Reliability on meeting milestones/deadlines.
What was it about the company that you didn't like which they should do better?
No suggestions at this time. Was an excellent overall experience.
Hello Paul, We are grateful for your review. It was a really amazing work experience for us too. We followed the agile and scrum methodology to successfully deliver you the end product. Cloud integration to the project was something that really made us excited because it's one of the emerging technologies and we believe in keeping up with the trends. 2 years of association is a long duration and we are proud to have you with us for such a significant tenure. Once again thanks for your uplifting review. Our team is really motivated to read your comments. Hope to work with you again. Regards, Team Chapter247
Marketplace design
Review Summary
What service was provided as part of the project?
Web Development, E-commerce Development
What is it about the company that you appreciate the most?
They listen to your requirements.
What was it about the company that you didn't like which they should do better?
Occasionally, communication frequency declined. However, the project continued to move forward and deadlines were met.
Dear Adedayo Akande, We are so grateful for your kind words, Thanks for sharing your review with Chapter247. We always try to deliver what has expected from us, from our working experience which has gained by working in this industry, has always satisfied our customer to achieve the perfect product. Chapter247 team is proud of, exceeding your expectation you have been experiencing. We would be glad to work with you again. Regards, Chapter247 team
Building & maintaining our website www.urban.realtor.
Review Summary
They listening to your needs, following up fast & have reasonable prices.
What was the project name that you have worked with Chapter247 Infotech?
Building & maintaining our website www.urban.realtor
What service was provided as part of the project?
Web Development, Web Designing (UI/UX)
Dear Yael Urban, Thankyou for the kind words, and for taking out your time to review Chapter247. We are so glad you loved Meghna Sharma’s work! We’ll pass along the kind words. Customer satisfaction and experience always come as a priority for the Chapter247 team. It was a wonderful experience for us too. We would look forward to work with you again Regards, Team Chapter247.
Reasonable pricing policy & professional.
Review Summary
Basically, we are into financial services and investor relations management. We wanted to develop a website for our company for which we contacted Chapter247. We had an excellent experience working with them. They have a very efficient and professionalism team. They delivered the project on time. Their prices were also cost-effective.
What was the project name that you have worked with Chapter247 Infotech?
Website Development For A Financial Service Firm
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
<p>They have a very good ability to build according to the client’s necessity. We just need to give them an idea of our project after which they take very good care of putting it into action.</p>
What was it about the company that you didn't like which they should do better?
<p>I am very much satisfied with their services; so far, I have not faced any major trouble.</p>
Hey there, Thank you so much for your kind review. It has been our pleasure working with you. Reviews help our business build an online presence and helps others learn about us. Our team is really overwhelmed with your comments. We look forward to work with you again. Regards, Team Chapter247
Great expertise in technical skill set.
Review Summary
Gushbook is a business directory and it helps different business and service providers in promoting their business. Chapter247 helped us in redeveloping & redesign the website as well as in adding advanced functionalities to it. They also added some plug-ins to our website. They did the project on time and on budget. They have amazing understandability and executed the project according to our expectations.
What was the project name that you have worked with Chapter247 Infotech?
Website Development For A Business Directory
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
<p>They are available 24x7 for discussing any query. They have competitive prices with great technical abilities. They are able to handle complex project efficiently. </p>
What was it about the company that you didn't like which they should do better?
<p>They are perfect! I do not find any loopholes in their system.</p>
Hello Sholem, Thank you for your amazing review. Our team is really delighted to read your comments about the work quality delivered. We always try to deliver the best to the client in terms of communication, understanding, product quality, and technical know how. Meeting the deadlines is something we always prioritize because we understand the principle, 'time is money.' Association with you was really wonderful for us too and we hope to work for you again. Regards, Team Chapter247
Highly experienced with custom design tools.
Review Summary
The client is a custom apparel company running an online selling website in Spokane Valley, USA. Chapter247 was involved in the development of their website to help the client sell apparel online. The website also enables customers to upload the designs that they want to get printed on their apparel.
The client is very satisfied with the problem-solving ability of Chapter247 and happy with their services and deliverables. The client is doing another project with them and continues to use them for all future development needs. The client highly recommends Chapter247 to their colleagues.
What was the project name that you have worked with Chapter247 Infotech?
Website Development for Custom-Apparel Online Store
What service was provided as part of the project?
Web Development, E-commerce Development
Hey Scott, We are grateful for your review. Thanks for taking out the time to appreciate our efforts. Your project was about developing an online store, something which is our core expertise. We tried to apply our industry knowledge to the best of use for crafting your website. We are glad that you are satisfied with the work quality and functionalities. Thanks for keeping the faith in our abilities and providing us with another project. We hope this association grows and stays continued. Regards, Team Chapter247
Good understanding of web development process.
Review Summary
The client is a Software Development and SaaS provider in Forster, Australia. Chapter247 was involved in the development of their flagship product mTrax by providing them with skilled programmers and developers.
The client is very much satisfied with the services provided by Chapter247 and praised their quick support and project management skills. The client found the company very accommodating and also highly recommends Chapter247 to their colleagues.
What was the project name that you have worked with Chapter247 Infotech?
Web Development for Software Development Company
What service was provided as part of the project?
Web Development
Hello, Thank you so much for the opportunity and trust in giving us this project It is always fun and interesting working with you since you have provided a clear picture of requirement and reasonable deadlines which helped us developing your application. We always abide by the terms and compliance when it comes to white label solution. Looking forward to working for you again. Regards, Team Chapter247