Concert8 Solutions Inc.

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Outsourcing for the New Economy

Proudly Canadian with headquarters in Vancouver, British Columbia and a state-of-the-art Operations Center based in Makati City, Philippines, Concert8 brings our customers a unique model that offers the highest quality service, international reach and a h ... Read more
NA
Canada
50 - 249
2018
Concert8 Solutions Inc.
0.00/5 (0 Reviews)
Outsourcing for the New Economy
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Services

What services do we provide? We strive to be the best and treat your customers like our own and want to make sure all your bases are covered, so we provide a variety of services:

  • Omnichannel Customer Service Support
  • Lead Generation
  • Outbound and Inbound Telemarketing
  • 24/7 Live Chat Support
  • Back Office Support
  • Virtual Receptionists & Assistants
  • Product & Tech Support

Inbound or outbound, customer sales or support, we’ve got you covered. Why use your valuable time handling with telemarketing, cold calling and lead generation? We generate real results fast. Whether by phone, email, live chat or social media, we love to sell. Let us help increase your close rates and generate more business. Or does your small business need help with data entry, administrative tasks, scheduling, virtual reception, and more? We can most definitely assist.

About Concert8 Solutions Inc.

Proudly Canadian with headquarters in Vancouver, British Columbia and a state-of-the-art Operations Center based in Makati City, Philippines, Concert8 brings our customers a unique model that offers the highest quality service, international reach and a highly competitive cost structure.

 

Concert8 invests more time-per-hire than any leading centre. Our five step recruitment process includes extensive interviews and testing. We profile agents by personality as well as skills to find exactly the right people for your program. Recruiting graduates from the leading universities, we deliver top performing, motivated candidates.

 

Concert8 invests more time-per-hire than any leading centre. Our training systems educate our agents on how to relate to customers, discern their needs. We understand that memorized scripts and pre-packaged answers do not offer the best results. We study your product, your company culture and your communication style. 

 

 

Key Clients

E-Commerce Stores, Startups, Law Firms, Dentists, Security Monitoring Companies, Medical Suppliers

Focus Area
Services
Client Focus
Contact information
ca
Concert8 Solutions Inc.
1820-666 Burrard Street, Vancouver, British Columbia V6C2X8
Canada
1-888-587-1458
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