Conneqt Business Solutions (formerly TATA Business Support Services). We are a premier Customer Experience management company. We help our clients leverage multiple ways of connecting with their customers using an omnichannel approach. We provide end-to-end Customer Lifecycle Management services and Business Process Services such as HRO, FAO, analytics and Business Process Audit services. For clients seeking business transformation, we provide Digital Benchmarking Services, Digital Maturity assessments, Online Reputation management through Social Media Listening and Digital transformation accelerators such as Digital-In-A-Box. We serve over 100 marquee clients across verticals such as Banking and Financial Services, Insurance, Telecom & Media, Manufacturing, Retail and Government. We deliver over 500 million transactions a year for our customers in 36 languages with a capable 27000+ strong workforce from 29 delivery locations. Conneqt focuses on delivering three key business outcomes to its clients – growth in revenues, enablement of efficiencies and enhancement of the end-customer experience.
Telecom & Media