A service center that generates and receives calls

Contact Center Group, is a service center that generates and receives calls attending to requests, requirements, complaints from customers of various companies, with the integration of contact means such as Web, SMS, Telephone, Chat. It is an information management center that allows interaction with customers of different companies, strengthening relationships with customers and consumers. It is a fundamental point of support for small, medium and large companies in Colombia and abroad.

 

Colombia Colombia
Calle 161a No. 21 - 16, Bogota, Cundinamarca CO, Bogota, Bogota #21-16
(57 1) 742 93 86
$25 - $49/hr
10 - 49
2009

Service Focus

Focus of BPO Services
  • Virtual Assistant - 20%
  • Back Office Services - 20%
  • Lead Generation - 20%
  • Email Support - 20%
  • Call Center Services - 20%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Financial & Payments - 10%
  • Gaming - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Manufacturing - 10%
  • Transportation & Logistics - 10%

Client Focus

70% Small Business
30% Medium Business

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