Copper Mobile

Copper Mobile is a Digital Transformation leader with an experience of over a decade in Enterprise Software Development with a focus on Mobile, Web, and Cloud Operations. Founded in 2010, Copper Mobile is a global company with footprints in Dallas, Toronto, Gurugram, and London, while we continue to expand our presence in other geographies.

With more than 1000 Business Solutions successfully delivered to over 500 happy clients globally, we specialize in solving complex business problems for our enterprise clients and driving the adoption of new-age technologies like Cloud Ops, Big Data, Analytics, IoT, AR/VR, AI/ML, Blockchain, RPA, Metaverse,  and DevOps.

As the Co-founder and CEO of Copper Mobile, I concentrate on building and nurturing mature, scalable & client-centric IT Service capabilities enabled by a highly motivated Team that puts us amongst the leading Digital Transformation companies in North America, Europe, and Asia. Keeping the long-term business goals aligned, I strive to build Trusted Partnerships with our strategic clients by ensuring highly consultative execution, process-maturity driven, and repeatable high-quality deliverables with a clear, measurable business ROI.

In the early 2000s, when mobile increasingly became the crucial mode of communication, collaboration & connectivity across the globe, and further propelled by the advent of touch-screen-enabled smartphones, we saw a big revolution coming that would change the world rapidly in the next few years to come.

Understanding the growing potential of the mobile landscape, the three co-founders, Arvind, Aakash, and I, came together to seize this massive global opportunity ahead of us. With Arvind came marketing excellence, Aakash pitched in with strong technical expertise, and I contributed with my decade-plus experience in the mobility domain and operations excellence. That’s how Copper Mobile was founded and we kick-started our journey in 2010 from Dallas.

Exactly as anticipated, mobile technology expertise emerged as the most sought-after skill as a service. With the advances in mobile technology and infrastructure, the need for connectivity, accessibility, and availability continues to increase multifold in these last 2 decades. With this increased need for connectivity and availability, and with mobile users at its center as a consumer/ employee/ agent/ client/target audience, our offerings have diversified from an enterprise mobile app development company to an enterprise digital transformation leader. This fascinating journey continues to grow and evolve with the ever-increasing Industry needs across all verticals.

We utilize the benefits of a well-architected and well-executed Digital Transformation Strategy to convert Clients’ challenges into business modernization, automation, and efficient growth opportunities. With a 200+ strong in-house, highly skilled workforce across geographies and time zones, we primarily offer two engagement models to our clients.

1. Project Based or Turn Key -
In a Project-based/ turn-key engagement, we act as your end-to-end Technology Solution Partner. Right from building the Strategy together, working on UI/UX, Architecture Design, Development, Quality Assurance, and Deployment to ongoing Support & Maintenance. This generally can be structured as Fixed Bid engagement if the requirements are well-documented and/or finalized for the planned release.

If the requirements are not defined, documented, prioritized, or analyzed from a business perspective, it can be executed as a Time and Materials engagement within a ballparked budget or it can be initiated as a Discovery Phase to help with defining the roadmap that can be later converted to Fixed Bid or continue to run as TnM as per Client's preference. In either case, the engagement is fully Agile and transparent to the Client's stakeholders, to be aware of the progress and priorities of various deliverables aimed toward the business goals established.

2. Team-Based or Team Extension -
This engagement model is an option where the Client may have a team in-house and desires to establish or extend a Team that needs our expertise to augment a specific project or skills. In general, this could also be a remote Team, co-located Team, blended Team, offshore Team, nearshore Team, Hybrid Team, etc. At the same time, the focus continues to become a very cohesive Team to the Client's culture, process, and vision to enable the scalability requirements for Client-managed initiatives.

Our differentiator is our focus and ongoing investment in our 3Ps. We empower our success with the ongoing development of the niche expertise of our People, enabled by the maturity of our Process, and diligently accomplished by our solution-oriented Products, which we aim to deliver relentlessly. Adding to the 3Ps, the following may help further summarize why we see ourselves as a trusted Technology Partner for Startups to Fortune 1000 companies:

Since mobility and digital transformation cuts across all Industries, we have been very fortunate to have created and continue to get opportunities to create success stories across most Verticals, including E-commerce, FinTech, Supply Chain, Media & Entertainment, Oil and Energy, Healthcare & Fitness, Education, MRO (Maintenance-Repair-Overhaul/Operations), Manufacturing, Automotive, Distribution, and many others.

Our highly consultative approach & complete alignment with the Client's success criteria as a focus for our business solutions help us all in the long run. As a result, we receive a significant percentage of our business through Client’s references. Building trust and taking ownership makes our customers come back to us. On average, we have witnessed 60-70% of our clientele consistently repeat, refer and/or return for their next engagements with us whenever there is a next good-fit opportunity.  We are very thankful to our Customers for showing repeat trust and offering opportunities to make them mutually proud in delivering on our promise passionately and persistently. Kudos to our Team!

Our clients have always shown immense trust in our capabilities because of their positive experiences every time. We have been their preferred choice whenever they have an IT project or initiative to consult with. We are approached consistently for -
Digital Transformation Solutions - It’s our core expertise, from understanding the business need and building customer-centric solutions to successful deployment; we work very closely with our clients at each step. We enable companies to leverage cloud-native mobile-first strategies to drive initiatives with measurable ROI.

We are an organization obsessed with client success because we believe in true partnership. We strive to provide the best solutions to client's business needs so that we are their first and only choice as a partner, and they are compelled to keep coming back to us and rate us highly in the industry. We aim for a 5 Star CSAT score with all our client engagements. The same can be seen for instance, in GoodFirms ratings for Copper Mobile.

GoodFirms also recently recognized Copper Mobile as the “Top Mobile App Development Company 2022” in Dallas, which is a testament to our commitment to quality and high customer satisfaction. In 2021, we also made it to the prestigious Inc 5000 list - an esteemed ranking that ranks the fastest-growing private companies in the US.

When a client approaches us with a business problem/proposal, we just do not simply implement it; instead, we do a complete end-to-end feasibility analysis, give our inputs and suggestions, and a detailed solution proposal to solve their business need. As a process, we follow a 4-Step approach which has proven to be effective and has been very well received by our customers.

The first step is the Discovery & Strategy Formulation phase, where we assess all the challenges and requirements to define the overall Strategy. We do discovery sessions with clients to understand not only the problem at hand but also their business and the need for the solution they are looking at. Based on all this data, we offer them our highly consultative advice and the best possible way to go about with the solution.
Once the approach has been finalized, we move to the Iterative Design Phase, where we prepare Process flows, Wireframes, and UI/UX-driven Storyboarding.

After the wireframes and storyboards are approved by the client, we move on to the Development Phase, where we start the implementation based on the defined architecture and technology stack that fits the overall Strategy and feasibility. This is followed by a rigorous QA Phase, in which we review & refine to ensure quality deliverables. The entire process is highly Agile, with customer involvement and feedback adopted at every step so that the end product meets the business priorities, market strategy, highest quality, and overall customer satisfaction.

As an Agile company, we work very closely with the Customers throughout the entire journey of our project. We understand that requirements evolve and change during the process, and being Agile gives us the flexibility to adapt to these changing requirements and keep the customers happy and aligned. The entire process is highly transparent, with sprint plans shared in advance and followed by daily stand-up, and weekly demos/updates to ensure the client has all the updates related to project progress, timelines, and milestones.

A dedicated team works on a project with a Project manager who is directly responsible for dedicatedly and promptly handling all queries and issues raised by the clients. We support all methods of communication like audio/video calls, emails, messaging communications, project tools like JIRA, slack, confluence, etc, and regular client visits as needed for effective collaboration.

We are flexible with our payment structure to ensure clients' requirements are met within the budget and timelines. Copper Mobile provides the following payment models to extend its support for client's technology initiatives -

An innovative business idea and long-term partnerships are indispensable components of our checklist. We align ourselves with projects for startups to enterprise businesses seeking to adopt Digital transformation strategies and business models and believe in being long-term partners. We prefer to start with a minimum budget of $50,000 but do make exceptions to establish relationships and where we anticipate a successful business vision exists, backed by passionate leader(s), and partnership planning to enable growth and become a long-term engagement with repeat business partnership.

Based on the project requirements and complexity of the business problem, our pricing ranged from $50,000 for small low-complexity MVP to multi-million dollars for large-scale enterprise engagement for Fortune 500s in 2021.