A vision for delivering super outsourcing services

Crystel emerged as a leading Outsourcing Service Provider (OSP) since its establishment in Jordan in early 2007. With a full range of inbound and outbound contact center services, consultancy and business process outsourcing, Crystel is building outsourcing relationships that are evolving into strategies for its client to stay ahead of the competition. From defining the outsourcing strategy to carefully monitoring key performance indicators to measure improvement, Crystel is the right partner that offers you flexibility and creative business solutions using leading edge technologies.

Jordan Jordan
-, Amman, Amman 11180
+962 6 500 1333
$50 - $99/hr
50 - 249
2007

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Telemarketing - 35%
  • Back Office Services - 35%

Crystel's exceptional Direct Marketing services give clients a considerable advantage over the competition.

Industry Focus

  • Education - 10%
  • Financial & Payments - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Hospitality - 10%
  • Telecommunication - 10%
  • Manufacturing - 10%
  • Real Estate - 10%
  • Transportation & Logistics - 10%
  • Retail - 10%

Client Focus

70% Small Business
30% Medium Business

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