Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We have recently started getting feedback on GoodFirms. We do see some traffic from GoodFirms, but we are anticipating a lot more leads and conversions once we build a solid profile.
Please introduce your company and give a brief about your role within the company?
Cynoteck = Cynosure + Technology + Knowledge. We deliver value to our customers by utilizing our technology and knowledge. Cynoteck specializes in CRM consulting using Microsoft Dynamics 365 and Salesforce. We help clients of all sizes from Startups to Fortune 500 companies in setting up CRM processes that optimize their sales, marketing, and customer care processes. Our Mobile and Web teams have enabled many of our clients to convert their ideas into top-rated applications that are being used by users worldwide.
As Microsoft, Salesforce, and Adobe partners, we have a stronghold on their technology stack.
With >20 years of evolving experience in software project management, software development life cycle, leadership, and team development across multiple technologies, I have significantly contributed to the progress and development of businesses I have been associated with. I provide value to clients through strategic planning and analysis, leading to enhanced productivity and growth in revenue and profitability.
What was the idea behind starting this organization?
The vision was to create a world-class IT services company with its delivery center in Dehradun, a city with immense talent but limited opportunities.
The company is based in Minnesota, the US, with its offshore center in Dehradun, India.
What is your company’s business model–in house team or third party vendors/ outsourcing?
We have an inhouse development team.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
We lay a strong emphasis on learning. As a company policy, everyone needs to dedicate 20% of his time to learning and sharing new ideas and technology. We undertake a consultee approach with our clients. More than just software developers, Cynoteckies are consultants.
What industries do you generally cater to? Are your customers repetitive?
We work across industries like Manufacturing, Energy, Non-Profits, Education, etc. Yes, we have close to 50% repetitive customers who have been working with us for the past decade.
Mention the objectives or the parameters critical in determining the time frame of developing a web app.
We need to consider various factors like:
● Audience size
● Industry standards
● Support plans
How much effort in terms of time goes into developing the front end and back end of a web app?
It depends on the complexity and required features in the web application.
What are the key parameters to be considered before selecting the right platform for a web application?
Out of the many factors below are key parameters:
- Target audience
- Responsive (Mobile Friendly)
- Technical Features
- User-friendly UI
- Flexibility and ease of updation
Which platform and technologies do you prefer to use in development of your web apps?
Angular, .Net, PHP, Joomla, React, and WordPress
Do you offer website design templates or customised website design, and do you have a responsive website design?
We have a flexible approach. If the client needs it within a minimum time frame, we can use any existing template to build the web app.
And if the client allows, we can customize the application as per the client's requirement.
Also, we prefer to develop responsive websites only.
Which Content Management System do you prefer to use (Wordpress, Joomla, Drupal etc)?
Do you provide website maintenance services?
Yes, we have various fulltime and shared models for website maintenance.
What are the key factors that you consider before deciding the cost of a web application?
It needs a good exercise of analysis to decide the costing for web application development. Below are some key factors in deciding the cost:
- Other competitors’ web application references to get a quick idea
- Get approval on the layout
- Define simple, medium, and complex functionality
- Required resources and their experience
- Phase-wise timeline
- Required UI
- Required integrations
- Required maintenance
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We prefer hourly billing, which is our T&M based model. Apart from that, we are flexible to work with a fixed price and Monthly/Yearly Minimum hours commitment model as well.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We prefer to start with a minimum budget of USD 2,000.
What is the price range (min and max) of the projects that you catered to in 2019?