Directa Group
Connecting emotions
"More than 20 years building relationships of trust with our customers ...
… Generating the best results and unique attention experiences. "
Contact Center
Communication and innovative multichannel services, to maximize the operation of your company and customer loyalty
BPO
Process optimization and cost reduction, managing to transform traditional outsourcing into a strategic and trustworthy relationship
Technology
Automation and integration of business processes through innovative technologies to improve and increase customer experience
Torre Phelps, Piso 4, Av La Salle con Calle Lima,
Caracas,
Caracas
1050
58 212-6103399
$100 - $149/hr
250 - 999
1999
Service Focus
Focus of BPO Services
- Customer Service - 25%
- Back Office Services - 25%
- Email Support - 25%
- Call Center Services - 25%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Business Services - 20%
- Healthcare & Medical - 20%
- Hospitality - 20%
- Information Technology - 20%
- Telecommunication - 20%
Client Focus
80% Small Business
20% Medium Business
Detailed Reviews of Directa Group
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