DownTown DOK

I was talked into the resume writing and Linkedin optimization. I'll would have given the resume service a 2* for their efforts, but their Linkedin "optimization" was terrible. If I had known what the process would be like, I would have never signed up for either of their services. My goal here is to provide you insight on what their process is like. They start the resume writing process by having someone talk to you for a short time, then they will ask you to provide them with some materials to go off of. After that they will provide you with a first draft, then heavily rely on you "reviewing" their drafts over and over again until you're happy with it. Basically, they take a crummy shot at your resume then make you write the rest. In my experience I thought my resume first draft was awful. It was apparent there are template phrases used and frankensteined together. Some of the sentences didn’t make sense and were grossly exaggerated. Some sentences were not changed at all. So from there I told them what kind of issues I had, but their corrections showed less effort than their first draft. I basically wrote my own resume from there because I had to suggest all the edits… Then on to the Linkedin optimization. In order to optimize your Linkedin, you need to provide them your password. Yes, I know I could change my password but I simply didn’t trust them. Especially after seeing how carefree they were with the resume portion. So I told them that I would make the changes myself and asked them to tell me what changes they would have made. Literally they provided me a word doc of my resume to copy and paste onto my Linkedin account. I dont know anyone who copies and pastes their resume onto their Linkedin. I checked, none of their employees do this either. Their website states that there is a 100% satisfaction guarantee. I was definitely not satisfied and asked for a refund just on the Linkedin portion since I thought that would be fair… I ended with a resume that I wrote but whatever, I figure I will pay for their poor resume writing services. They're not honoring their 100% satisfaction guarantee and wont be refunding this portion. In my eyes this is a poor service and they falsely advertise their assurances.

It was a pleasure to work with DownTown Dok. They are clear on requirements, and work in a timely manner, they also do a great job communicating updates. My project with them was a great sucess.

I wanted to switch my career from Human Resources to Marketing. Everyone used to say that it would be impossible for me to get any interview calls if I went forward with this. But then I decided not to listen and hired Team Downtown to build my resume from scratch. Now, I can proudly introduce myself as a marketer to you. Thank you so much Levi for your amazing response and service which you did for me. I'll definitely recommend Downtown Dok to my other collogue as well.