Thinking Ahead

We are a modern contact centre that understands the importance and challenge of delivering high-quality customer support. The mission is to make your customers happy, 24 hours a day, 7 days a week, and 365 days a year. Our multi-national team of native speakers means we can deliver on our promises in almost any language.
Dualco was founded to react to the growing need for highly competent Native language speakers. Initially in the Customer Service industry, however – the market for highly competent employees who speak a myriad of languages reaches far beyond.

Our bespoke technology, creative pricing models and attention to detail have allowed us to expand into other areas such as back-office, sales, copywriting and translation services, we also act as an HR agency, sourcing language speakers for our clients.

Poland Poland
Aleja Stanów Zjednoczonych , Warsaw, Warsaw 04-028
48 (0) 223079680
< $25/hr
2 - 9

Service Focus

Focus of Digital Marketing
  • Social Media Marketing - 100%
  • Facebook - 60%
  • Other - 40%
Focus of BPO Services
  • Virtual Assistant - 20%
  • Telemarketing - 20%
  • Technical Support - 20%
  • Back Office Services - 20%
  • Chat Services - 20%
Focus of Writing Services
  • Content Writing - 100%
Focus of Translation Services
  • General Translation - 50%
  • Language Translation - 50%

Industry Focus

  • Other Industries - 10%
  • Advertising & Marketing - 9%
  • Business Services - 9%
  • Consumer Products - 9%
  • Financial & Payments - 9%
  • Healthcare & Medical - 9%
  • Information Technology - 9%
  • Legal & Compliance - 9%
  • Retail - 9%
  • Banking - 9%
  • Insurance - 9%

Client Focus

70% Small Business
30% Medium Business

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