DxSherpa Technologies

DxSherpa is one of the fastest growing technology services company dedicated to service management and specific to ServiceNow solution.DxSherpa is one of the fastest growing technology services company dedicated to service management and specific to ServiceNow solution.

Our Goal:

• Guide clients in their Digital Transformation Journey
• Provide customers with most suitable ServiceNow solutions
• Increase efficiency & reduce TCO
• Leverage the Platform and provide IT Automation and RPA solutions

 Product Expertise:

• IT Service Management
• IT Operations Management
• IT Business Management
• Performance Analytics
• Software Asset Management
• Customer Service Management
• HR Case Management

IT needs to move from being reactive to proactive à but existing tools are fragmented, reinforcing silos and non-responsive service.

AI and chatbot point tools use their expertise in these areas as a disrupter, they do their best by making noise competing on price. Their key tactic is to go after targeted departments within an organization to help fill gaps with their AI powered tools, without addressing the larger need for a unified IT solution

That’s because they can’t. It is important for the IT enterprises to understand the need of unified ecosystem

After connecting with clients and prospects, we at DxSherpa have come up with an unique way of solutioning which focuses on three aspects

1. Improving operational efficiency

2. Engaging workforce at all levels

3. Empowering customer experience with our partner platforms

DxSherpa completely guides and implement technologies for their customers through digitization of processes, successful adoption of functionalities and improving customer satisfaction

What happens when you collaborate with us?

• Build better service experiences. Solve requests quickly and accurately by empowering self-service and delivering always-on information
• Increase workforce productivity through machine learning powered automation to eliminate mundane tasks and keep your human agents focused on the work they do best
• Drive toward continual service improvement. Align business goals to increase service quality at all levels of the business. Provide instant visibility to all employees to continuously drive improvements to increase efficiency and reduce costs