Endicott Call Centers

24X7 LIVE ANSWERING SERVICE

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Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced.

$100 - $149/hr
50 - 249
2007
Locations
United States
13335 SW 124th St, Suite 110, Miami, Florida 33186
607-762-9110
United States
6959 Golden Ring Rd, Rosedale, Maryland 21237
4104944016
United States
3088 State Route 27, Suite 7, Kendall Park-1660, New Jersey, New Jersey 08824

Focus Areas

Service Focus

50%
50%
  • Business Services
  • BPO Services

Client Focus

100%
  • Small Business

Industry Focus

20%
20%
20%
20%
20%
  • Hospitality
  • Information Technology
  • Telecommunication

Endicott Call Centers Reviews

1.0 1 Reviews
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Steve Ferringer

The quality of their employees answering the phones was poor.

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  • Schedule & Timing
  • Communication
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Review Summary

Highly recommend AVOIDING doing business with this company. The individuals answering the incoming calls could not pronounce words they were reading off a script. It was a horrible representation of our company. They did not come close to providing the services promised in a professional manner. When I requested the account be cancelled and for a confirmation, I received no response and my email was blocked.

What service was provided as part of the project?

Business Services

What is it about the company that you appreciate the most?

{"1":"The concept they were selling was appealing to our business."}

What was it about the company that you didn't like which they should do better?

{"1":"Their employees answering the phones had difficulties reading or following a script.","2":"Their employees answering the phone lacked the ability to sound professional on the phone.","3":"The could not deliver the basics the promised in their sales pitch.","4":"They did not reply to my request for a confirmation when I emailed and cancelled their service."}

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