Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced.
Focus Areas
Service Focus
- Business Services
- BPO Services
Client Focus
- Small Business
Industry Focus
- Hospitality
- Information Technology
- Telecommunication
Endicott Call Centers Reviews
- All Services
- Business Services
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
The quality of their employees answering the phones was poor.
Review Summary
What service was provided as part of the project?
Business Services
What is it about the company that you appreciate the most?
{"1":"The concept they were selling was appealing to our business."}
What was it about the company that you didn't like which they should do better?
{"1":"Their employees answering the phones had difficulties reading or following a script.","2":"Their employees answering the phone lacked the ability to sound professional on the phone.","3":"The could not deliver the basics the promised in their sales pitch.","4":"They did not reply to my request for a confirmation when I emailed and cancelled their service."}
Do you own or represent this business? Enter your business email to claim your GoodFirms profile.