Please introduce your company and give a brief about your role within the organization.
ePromoters is a Digital Marketing agency based in Pakistan. It is a B2B, B2C Lead Generation & Business Development company with a unique offering that you won’t see anywhere else on the market. We at ePromoters treat our customers and manage their business as our own, building long-lasting relations of trust and partnership.
Our Team at ePromoters serves our customers according to their relative industry. For instance, if our customers are associated with the real estate industry, our team which holds the expertise of relative field deals with them because they are aware of how to manage their business.
Being CEO of ePromoters, I lead my company and specifically work on Digital Marketing Strategies and focus on high ROI rates.
What is the story behind starting this company?
Back in 2019 while working at Carrefour, I noticed that for each and every service, they were outsourcing different companies for respective services and it was hectic and draining for the company to manage all the results and updates. From there, I got the idea to start a Digital Marketing agency. Not long after that, I left my job at carrefour and dedicated all of my passion and energy to ePromoters.
Professionals from various industries got together, making it one of the full-service Digital Marketing agencies in Pakistan. ePromoters is now considered one of the Best Digital Marketing agencies in Pakistan.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
The business model of ePromoters caters to in-house teams in both of the large exposure industrial areas, Faisalabad and Sialkot.
⎯ Faisalabad being the Manchester of Pakistan, our in-house team mainly focuses on textile business chiefly providing services of eCommerce.
⎯ Sialkot in-house team mainly manages the project related to the sport, surgical instrument, and leather production business industry.
How does your company differentiate itself from the competition?
ePromoters is a Digital Marketing agency that focus on building a relationship with our customers and long-lasting partnership is our priority. For us, price isn’t an issue and we mainly focus on looking after businesses and generating high ROI rates. For this very reason, our customers trust us and they build long-term relations with us.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
ePromoters mostly cater to the local production of goods and we generally manage the eCommerce of these industries, leading their industry to the ultimate goal of global exposure.
95% of our customers are repetitive and this is the core reason for our success that our customers trust us over our competitors.
Please share some of the services that you offer for which clients approach you the most for?
Our clients mostly approach us for Web development and design which is not only static and dynamic but is flexible which helps eCommerce websites to work on on-page SEO. Our second highly demanded service is Digital Marketing Ads Strategy which drives up to 75 % results in our ads campaign including Snapchat ads, Google ads, Facebook ads, and Instagram ads.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
According to our expert team, our customer satisfaction rate is 95% which is followed by our strategy to take our customer’s business as our own.
To ensure quality results, we make sure that the products of our customers are visible to the targeted audience. After that, we remove other irrelevant data and visual noise which helps in gaining more leads, more views, and higher exposure of our customer’s brand.
What kind of support system do you offer to your clients for catering to their queries and issues?
ePromoters provide a 24/7 live chat support system in which we make sure to cater and resolve our customer’s issues and queries within 3-6 hours maximum.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)?
We follow the billing structure in which the client is required to pay 70% in advance and the rest after the completion of the project.
Depending on the time frame, we follow any of the above-mentioned payment structures best suited to the situation of the project.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We do take projects which meet our basic budget requirement to build relations with our customers.
We completed a project in Denmark which is basically a restaurant start-up and our budget was less than $5000. After the success rate and outcomes of the project were highly positive, we handled the complete project providing them all of our services including Website Development, eCommerce Solution, Google Ads, SEO, Content Writing, and Social Media Marketing building long term relations without clients with our success rate.
What is the price range (min and max) of the projects that you catered to in 2020?
In 2020, ePromoters catered the projects of the minimum price range of $4000 to the maximum price range of $10,000.
Where do you see your company in the next 10 years?
Keeping in view the growth rate of ePromoters and targeting specific industries in order to maintain our success rate and quality of work, we are prepared to join ventures with other companies and in the coming years, we see ePromoters in the list of Top Ten Best Digital Marketing Agency in Asia.