Explendid Videos is one of the leading Animation Video Production Company. We create animated, motion graphics, screencast, cartoon animation for your brands. Get the best deals and offers by visiting our web page.
Focus Areas
Service Focus
- Animation & Multimedia
Client Focus
- Small Business
Industry Focus
- Gaming
- Healthcare & Medical
- Advertising & Marketing
Explendid Videos Reviews
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- Animation & Multimedia
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Get a contract! Verify their identity!
Review Summary
The fee for unlimited edits then charges additional fees and yet does not complete the video.
What was the project name that you have worked with Explendid Videos?
Get a contract! Verify their identity!
What service was provided as part of the project?
Web Development, Digital Marketing
What was it about the company that you didn't like which they should do better?
Terrible customer service they keep charging and do not deliver.
Disappointing Experience
Review Summary
Out company is a well established firm , and it seemed there was skepticism from Explendid as to whether they would receive payment. At the initial start- there was issue that we could not submit payment via credit card- we use a formal invoice billing system due to the size of our company, and we never pay vendors until work has been completed. This was communicated, and accepted by Explendid. However, the quality of work was very poor and turnaround times were long after the payment was not made upfront.
Every revision I provided to the team took about a week for anyone to get back to me on, multiple times my requested revisions were not completed. We finally settled on a final version, and the billing department on our end cut the check. I sent this information to my main contact over a week ago- and still have not heard back. The representative said he is travelling and can’t get in touch with billing.
At this point we missed another marketing deadline and still do not have our video. I would not consider using Explendid again after this experience. We had hoped to build a working relationship so we could work together in the future, though this experience has been disappointing.
What service was provided as part of the project?
Business Services
What is it about the company that you appreciate the most?
Not Applicable
What was it about the company that you didn't like which they should do better?
Customer service, turnaround time, adhering to contract standards, professionalism, quality of work, general concern and care for client relationships
Absolutely Terrible
Review Summary
I personally drove to the address provided and was told by property mgmt that they have never in over 5 years even heard of them.
The quality of the videos is absolutely dismal. They claim to be in California yet they ask me what time zone I am in for every call and always got it wrong, AVOID this company at all costs. You will instantly regret it.
I am in the process of reporting them to the better business bureau. If you want to comment on my review I will give you my personal contact info and talk to you on the phone to give you examples.
What service was provided as part of the project?
Animation & Multimedia
What is it about the company that you appreciate the most?
I do not like anything about this company. They are very deceptive and produce low quality work.
What was it about the company that you didn't like which they should do better?
Honesty, reliability and quality.
Bait and Switch - Do not use
Review Summary
What service was provided as part of the project?
Animation & Multimedia
What is it about the company that you appreciate the most?
Terrible customer service .
What was it about the company that you didn't like which they should do better?
refund
Best Video Marketing service providers
Review Summary
What service was provided as part of the project?
Digital Marketing
Amazing experience to work with them
Review Summary
What was the project name that you have worked with Explendid Videos?
Proofreading Services
What service was provided as part of the project?
Business Services