Fingent

Custom Software, SAP, Web & Mobile Solutions

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Fingent is an enterprise software development company headquartered in New York, with offices across the globe and 500+ employees. We have been a trusted technology advisor to over 150 businesses, including start-ups, SMBs and Fortune 500 enterprises. 

We build cohesive technology solutions on the next-generation web and mobile platforms. Our deep understanding of diverse business environments has helped us develop applications that deliver tangible business value. 

Fingent is an SAP Silver Partner and provides SAP consulting services and solutions to help you develop world-class applications that can truly transform your business.

Our services include Web Application Development, Mobile Application Development, Product Development (SaaS) and Enterprise Software Development. We will help you solve your business challenges through software in any technology area. 

We have offices across New York, Boston, UAE, India and Australia. Contact us at [email protected].

1. New York (Head Quarters)

235 Mamaroneck Ave, Suite #301,
​White Plains, NY 10605,

+1 (914) 615-9170

2. Massachusetts

210 Broadway, Suite 201,
Cambridge, MA 02139
+1 (914) 615-9170

3. Melbourne

Fingent Consulting ANZ,
Level 27, 101 Collins Street,
Melbourne, VIC 3000,
Australia. 
+61 3 86802485.

4. Sydney

Level 26, 44 Market Street
Sydney NSW 2000
Australia
+61 2 9089 8753

5. Dubai

Fingent Consulting Middle East FZCO,
Dubai Silicon Oasis HQ Building,
4th Floor, C Wing, P.O Box 341041,
Dubai, U.A.E
+971 (04) 501-5951

6. Kochi

Unit IV B, 2nd Floor, Phase 1,
Carnival Infopark, Infopark,
Kusumagiri PO Kakkanad,
Kochi 682030
+91 (484) 405-5006

Certifications

ISO 27001
$25 - $49/hr
250 - 999
2003
Locations
United States
235 Mamaroneck Ave, Suite #301 White Plains, NYC, New York 10605
+1-914-615-9170
Australia
Level 27, 101 Collins Street, Melbourne, Victoria VIC 3000
+61 3 86802485
India
7th Floor, Phase 2, Carnival Infopark, Kochi, Kerala 682042
+1 (914) 615-9170
UAE
Dubai Silicon Oasis HQ Building, 4th Floor, C Wing, Dubai, Dubai P.O Box 34
+971 (04) 501-5951

Focus Areas

Service Focus

25%
15%
15%
15%
15%
15%
  • Software Development
  • Mobile App Development
  • Cloud Computing Services
  • AR & VR Development
  • Artificial Intelligence

Client Focus

45%
30%
25%
  • Medium Business
  • Large Business
  • Small Business

Industry Focus

15%
15%
10%
10%
10%
10%
10%
10%
10%
  • Real Estate
  • Transportation & Logistics
  • Business Services

Fingent Executive Interview

Deepu Prakash
Deepu Prakash
Head of Process & Technology Innovation
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Please introduce your company and give a brief about your role within the company.
Fingent is a Global IT company that crafts effective and efficient technology solutions which enable business success. Since our inception in 2003, we have developed custom solutions that have become central components in our client’s business success. Our technology and industry expertise enable us to partner with clients to deliver sophisticated solutions rapidly and on budget. Our technology practices include Mobile application development, Data Analytics, Microsoft platform solutions, Open source solutions, Technology infrastructure, Cloud Computing and SAP.

I work directly with Sam (Fingent's CEO) together with my colleagues in the Senior Executive team to provide technology and operational leadership.
Mention the objectives or the parameters critical in determining the time frame of developing a mobile app.
I believe that the following factors play a critical role in determining the time frame:
- The expected Business outcomes and business constraints
- Complexity of User Scenarios, including- features, potential user devices, demographics and tech affinity of the users.
- Compliance requirements- both Regulatory/Legal and Internal
- Technology constraints and requirements, including 3rd party integrations
There may be more, but these are the ones that come to mind now.
How much effort in terms of time goes into developing the front end and back end of a mobile application?
These days, anyone can use a DIY app maker to develop a simple app in 1-2 weeks. You do not need a team of developers to do this. At the other of the spectrum, we have worked on complex B2C apps, which have done outstandingly well in the app store, for over 3 years. The backend(s) and front-end of such apps continue to evolve to date.

These days we are able to create MVPs (Minimum Viable Products) for sophisticated applications in 2-4 months, working on the backend and front end in parallel. MVPs tend to need a greater focus on the front end. As the app moves beyond the MVP stage, the backend takes up a greater proportion of the effort.

Then again, a good app keeps users happy by evolving to meet changing/increasing needs. It adapts to business changes and upgrades to newer technologies in a cost-efficient manner. Good apps, which lead to successful business outcomes, constantly evolve. They are both complete and incomplete at the same time!
What is your company’s business model–in house team or third party vendors / outsourcing?
At Fingent's development centres, we have excellent in-house teams and do not outsource to third party vendors. This approach is a result of our focus on creating the right balance with People, Processes and Product, which we believe will help us grow together with our clients.

For example, we work with a balanced matrix organization structure- so while the Project focuses on securing coherent delivery with a razor sharp focus on our customer's business objectives, the Line focuses on the sustained development of specialized competencies required to create top notch apps.

We only work on projects where we believe that we can add significant value towards helping our clients achieve desired outcomes. Such outcomes may include - creating new revenue channels, improving process efficiency, improving customer engagement, societal change, improved brand visibility, better decision making and more.

We are very transparent with our clients, and provide them with good visibility throughout the software development process.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
Before we start development, our account manager and analyst try to understand the business or societal outcomes that our client aims to achieve. They then validate the function of the proposed software towards achieving these outcomes. A good understanding of the expected business outcomes secures that we build the right software application. We deliver usable prototypes as early as possible, so clients can install these on their devices and get a feel of the real app. Involving clients throughout the development process, helps in early validations and course corrections which are important to keep projects on track.

The focus on competency development ensures that we are able to choose the right technology for the job, instead of shoehorning our clients into solutions that may not be fit for purpose. Our organizational structure allows us to bring in people with the right competencies for the job, across the product and service lifecycle. We can pull together good multifunctional teams with competence across all areas which are critical to building a good solution - user experience, programming, software testing, system administration and project coordination.

Having the project team on the same location enables good communication, ideation and continuous process improvement.
What are the key parameters to be considered before selecting the right platform for a mobile application?
In addition to business requirements and target audience, such a choice is also influenced by the feature set, feature scalability, the user interface needs, the need to work across multiple platforms, third party integrations and the kind of enterprise integration required. These determine the technical approaches - Say, do we use platform-specific SDKs for iOS (iPhone and iPad) or for Android or instead go cross-platform with HTML5 and tools like Phonegap, Flex or Xamarin? Do we do the backend in .NET or would an open source tech like Php or Python work? We try to identify this as early as possible in the process.
Which platform do you suggest your clients to begin with when they approach you with an idea (Android or iOS) and why?
We do not shoehorn our clients to start on a specific platform, but instead work together with them to identify the optimal launch pad. There is no one size fits all solution. We recently deployed a B2C app targeting an upmarket American audience on App Store. iOS was a better platform to begin with so the client could realise a better ROI on the MVP for two key reasons. This worked due to two key reasons: A good percentage of the target demographic used iOS, and fewer form factors and target OS versions lowered development costs; that the app was amongst the top 10 on the App Store, validated the decision and led to the subsequent development of the app for Android too.

On the other hand, Android was the better launch pad for an enterprise field services app for contractors. The low cost of Android devices facilitated the early deployment of the solution across a large number of contractors, which helped our client realise process efficiencies at a lower cost. We are now building an iOS version of this app.

Sometimes the right platform to start is neither Android nor iOS. Last month, we successfully deployed a B2B app for one of our clients, on Windows! It made sense to begin with Windows since they were able to deploy the app for a large enterprise that provided all their employees with Windows phones. This helped them validate the business case, using an MVP, with a captive audience. We are now building iOS and Android versions of this app.
What are the key factors that you consider before deciding the cost of a mobile application?
The features of the app, the complexity of the user scenarios, the target platforms - all these and more, determine the activities required to build an app and hence the cost. Whenever possible, we do a thorough drill down to create project estimates across design, programming, testing and deployment activities. Furthermore, we seek opportunities to reduce costs by using our reusable frameworks, open source options and microservices, wherever feasible. Overall, this helps us estimate the personnel requirements, the calendar duration ... And hence the estimated cost.
What kind of payment structure do you follow to bill your clients?
When the project scope is well defined and the risk of changes is very low, the Fixed Price model works very well and this is what we recommend. We require a small upfront fee and then invoice against milestone deliveries, with the final payment due when the application goes live. Post deployment, we usually move into a retainer model for feature augmentation and maintenance.

On the other hand, when the scope is fluid, and the risk of mid-course corrections is high, we recommend a Time and Materials based approach, with monthly billing based on the resources allocated to the project.

We have also executed hybrid models, combining FPP and T&M for some of our clients.
At Fingent, we do not have a preference for one model over the other, but usually try to work out a plan that best suits the engagement. We offer a warranty period for our apps.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we take in projects which meet our minimum budget requirements, which is USD25,000. However, we sometimes waive this for - clients who have been with us for a long time, for references from clients, for projects with large social impact and for interesting projects which help us explore bleeding edge technology opportunities.
What was the cost bracket of mobile app projects your organization did in 2015?
USD 5000 to USD 150,000
Which business model do you suggest to generate revenue from mobile applications? Why?
There is no single model that would work for all our clients. In the B2C world, some have used mobile applications as a new revenue channel, piggybacking on existing online or offline product or service. Others monetize directly via traditional methods like pay per download, freemium, in-app purchases, transaction charges and ads.

For most of Fingent's Enterprise clients, the mobile application has usually been an integral part of a larger modernization program. One of our clients, the CTO of a property maintenance firm, estimated that they were able to cut operational costs by over 70% through process efficiencies enabled by the solutions we developed for them.

Fingent Clients & Portfolios

Key Clients

  • BBC Media Action
  • Johnson & Johnson
  • Impact XM
  • Casenet
  • Premier Jets
  • CBN
  • AGP
  • Royal Enfield
  • Sony
  • NEC
  • PwC
  • SRV Candada
  • Apollo Tyres

Team Augmentation for Talent Management Firm
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Team Augmentation for Talent Management Firm
  • Team Augmentation for Talent Management Firm screenshot 1
Not Disclosed
100 weeks
Information Technology

Fingent's developers helped an internal team and together they continuously enhanced an existing product. Performance review modules, succession planning, and other HR features consumed most of their efforts. Fingent handpicked a set of experts from the talent pool to dedicatedly work for TalentQuest. We helped them with front-end development, for improving almost all critical features of the software. 

Legal Aid Services for Self-Represented Litigants
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Legal Aid Services for Self-Represented Litigants
  • Legal Aid Services for Self-Represented Litigants screenshot 1
$10001 to $50000
45 weeks
Legal & Compliance

Fingent Corporation developed a web-based and mobile-friendly application, providing users with resources to represent themselves in legal proceedings. The web-based interview system allows performing user screening and data sharing so that users (with low income & literacy levels) get better access to simplified legal procedures in real-time.

Integrated Day Camp Management Platform
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Integrated Day Camp Management Platform
  • Integrated Day Camp Management Platform screenshot 1
$100001 to $500000
30 weeks
Education

Camp Mohawk organizes traditional camping activities and innovate events for campers aged 3 to 15. They wanted to radically improve the camping experience, streamline camp management, and enable real-time communications between the parents of campers and staff. Fingent conducted a thorough requirements analysis and developed a solution that streamlines the regular aspects of day camp management. The software gave camp personnel a viable option to oversee campers, manage and monitor camp groups, create and view activities, and effectively redress parental concerns in a timely manner.

AI Machine Learning Program To Simplify And Enhance Claims Management
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AI Machine Learning Program To Simplify And Enhance Claims Management
  • AI Machine Learning Program To Simplify And Enhance Claims Management screenshot 1
Not Disclosed
100 weeks
Financial & Payments

Fingent provides development services to a law firm, collaborating with them to help build a web-based AI machine learning program. The project has a broad scope and is currently in the testing phase. Ambit is a light-touch worker’s compensation solution that leverages AI and machine learning. Ambit improves the efficiency and performance of insurance carriers, self-insured companies, lawyers, and claim adjusters and offers 57% reduction in costs for insurers. 

Course Management Application
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Course Management Application
  • Course Management Application screenshot 1
Not Disclosed
100 weeks
Education

Fingent performed a detailed analysis of the legacy application and initiated a milestone-based delivery of a new Course Management Application that can be easily operated by multiple users in educational institutions. INTERACT123® - the new cloud-based web and mobile responsive application provides K-12 education and higher education institutions with a pioneering approach for addressing mapping and compliance for online, hybrid, and onsite programs related to instructional design, educational delivery, engagement, and professional development. The application enables faculty, teachers, and instructional designers to manage their courses efficiently in alignment with credit hours and any changes to regulations. 

Enterprise Mobile App for Employee Motivation
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Enterprise Mobile App for Employee Motivation
  • Enterprise Mobile App for Employee Motivation screenshot 1
  • Enterprise Mobile App for Employee Motivation screenshot 2
$10001 to $50000
10 weeks
Business Services

Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in job benefits. The application, works in one of two ways - Cash Rewards & Custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly.  With the app, anyone in the company can send custom appreciation messages to others. It thus allows employees to appreciate and encourage one another, making everyone happy. Download the case study here:

ChargeItPro: Specialized Integrated Payment Processing Gateway
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ChargeItPro: Specialized Integrated Payment Processing Gateway
  • ChargeItPro: Specialized Integrated Payment Processing Gateway screenshot 1
$10001 to $50000
10 weeks
Financial & Payments

ChargeItPro is an industry leader in payment processing with over 50 years of experience. It delivers effortless payment processing, built on innovation and backed by meaningful connections and trustable customer care.

Fingent developed the mobile payment gateway solution for ChargeItPro that can be integrated with any POS application. Download the case study

Custom Mobile App for Travelers
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Custom Mobile App for Travelers
  • Custom Mobile App for Travelers screenshot 1
$10001 to $50000
8 weeks
Other Industries

Fingent developed the mobile application which is powered by a highly sophisticated analytical engine. The app combines hundreds of evaluated information sources including those from the CDC, WHO, United Nations, State Department, Interpol, local authorities and updated global crime statistics. The engine further analyzes this data to provide recommendations to its users. Learn more: 

Mobile App to Make Videos and Share Inspiring Experiences
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Mobile App to Make Videos and Share Inspiring Experiences
  • Mobile App to Make Videos and Share Inspiring Experiences screenshot 1
  • Mobile App to Make Videos and Share Inspiring Experiences screenshot 2
  • Mobile App to Make Videos and Share Inspiring Experiences screenshot 3
$50001 to $100000
8 weeks
NGOs

The Project was done for  an international ministry working in over 140 countries to provide the message of God and hope to children and youth through culturally sensitive media experiences including children’s magazines, animated movies, interactive games, sports programs, smartphone apps and more. The Client started a movement, to inspire the youngsters to share their personal stories and experiences of survival with others. However, creating professional video, hiring professional filmmakers and reaching out to youngsters all around the world to get their stories seemed challenging for them.

Our Approach

Fingent redesigned their website and developed a smartphone application with a predefined template for recording ‘selfie’ videos. The app allowed users to create their own inspiring, spiritual videos, which could then be published to the My Story website. It also lets users view the videos posted by other user. 

Visit our iOS app development page

Fingent Reviews

4.9 8 Reviews
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  • Mobile App Development
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Be Strong CTO

Strong Skills with Exceptional Project Leadership

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Review Summary

Be Strong has a long and trusted working relationship with Fingent that started in 2015 when our organization looked to expand resources and support for our efforts to empower youth to prevent bullying, social isolation and suicide by igniting change in peer behavior through a comprehensive student-led approach.

Our goal as an organization was to create a "Digital Bridge" of resources for both our website and a mobile app that interfaced with resources across all of our digital properties including social media and national live tour events. The Fingent team has been integral to the development of these resources and understands how to approach and find solutions to our requirement challenges.

Fingent most recently helped us to enhance the current release of our mobile Be Strong App, as well as API and website development that allows users to access information and real time local resources that can help and unite youth to change their families, schools, communities, states, and country by becoming more resilient.

Working with Fingent is a pleasure because their expertise in programming and project management ensures a successful outcome every time we work with them! Aside from their incredible skills as technical wizards, the one thing that sets Fingent apart from many other companies working in this field is their genuine dedication to exceptional team leadership. I cannot stress enough the importance Fingent places on providing customer satisfaction for the success of any project they have engaged with us to complete. The Fingent team will not rest until the goals of the project are complete and they have never let us down.

If you're looking for a company that always strives to create a successful outcome for every project they engage with, completes projects on time and has the skills to accomplish the job, then look no further and contact Fingent for your next project.

What service was provided as part of the project?

Mobile App Development, Web Development, Software Development, AR & VR Development, Artificial Intelligence

Justine Wagner

Fingent

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  • Schedule & Timing
  • Communication
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Project Detail

$50001 to $200000

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Review Summary

My name is Justine Wagner and I am the Executive Assistant for Joe D'Amico, founder and President of Shepherd Shield. I have had the pleasure of working with the development team at Fingent. The group of people we have worked with have great communication skills, attention to detail, and are very timely. We enjoy working with them and look forward to each call. I would highly recommend Fingent to any individual, group, or company.

What service was provided as part of the project?

Mobile App Development, Animation & Multimedia, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Attention to detail is second to none!

What was it about the company that you didn't like which they should do better?

At this point although I know constructive criticism is a positive and essential piece to improvement I have none. This team is impressive.

Albert Navarra

AI machine learning project

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Review Summary

My partner and I are self-funding an innovative AI machine learning project. We do not have unlimited resources so choosing the right IT partner was important. The way we look at it, we have one shot to get it right. After meeting with several other international IT firms we chose Fingent, partly because they seemed to have the expertise but also because we trusted them. One is stepping into the unknown in a project like ours, so trust was very important to us. So far, about a year into our project, we're very satisfied with our decision. The Fingent team members that we have worked with are very bright people. They are honest. And they are transparent about obstacles and progress. They also keep a fast pace. (I know a year is a long time but our project is truly innovative so 'off the shelf' solutions don't really work for us. ) Also, our project is the sort of project that does not have an obvious end point; the need for updates and the potential for adding functionality seem endless. This is another reason why it was so important for us to choose the right team, because we really don't want to switch teams mid-stream. All in all, it's going well and I think we made a wise choice with Fingent.

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Expertise and trust.

Marc Hauser

Fingent team is a pleasure to work with

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Review Summary

The Fingent team of programmers and customer relations are very professional, efficient, and effective

What service was provided as part of the project?

Web Development, Software Development

Jose Menendez

Very friendly and their prices were reasonable.

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  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress

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Review Summary

The client offers services to people who own pets and provide services including dog walking, pet sitting, pet training, boarding etc. Fingent designed and developed an iOS and Android app for the client through which their customers can book and manage their services.



There was a pause in development from the client’s end but Fingent managed to complete the app in time and at the committed price point. The client is satisfied with the services offered by Fingent and praised their professionalism and technical expertise. The client highly recommends them to their colleagues.


What was the project name that you have worked with Fingent?

iOS & Android App Development For Pet Services

What service was provided as part of the project?

Mobile App Development

The way they collaborate and keep me informed is wonderful.

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Project Detail

$50001 to $200000
Completed

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The client is a non-profit organization which works with churches all around the world and produce materials and programs to help them reach children in the local communities. Fingent was involved in developing an application for them operational on both, Android and iOS platforms. Fingent took a little more time than what was committed but that was because of some complications and changes from client’s end during the development phase and it was completed within the fixed budget.



The client is quite satisfied with Fingent and liked their collaborative approach towards work, reasonable pricing, and responsive communication. The client highly recommends them to their colleagues.


What was the project name that you have worked with Fingent?

Android & iOS App development for Non-Profit Organization

What service was provided as part of the project?

Mobile App Development, App Designing (UI/UX)

Maritjn van der Cruijsen & Remo Vloet

Consistent expertise and great customer service

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Project Detail

Completed

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What was the project name that you have worked with Fingent?

Priceless Places

What service was provided as part of the project?

Software Development

John Berntsen

Great software developed by the company

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Project Detail

In Progress

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What was the project name that you have worked with Fingent?

Soreco

What service was provided as part of the project?

Software Development

Resources

Empowering New Business Technology To Boost Customer Satisfaction
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Achieve Higher Business Growth And Profits With AI
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Custom Application Development In Healthcare
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Robotic Process Automation Simplifying Business Operations
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Choosing The Right Mobile App Development Approach For Your Business
View eBook