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Formerly known as GSO, now GLS, we are committed to providing you and your customers a high quality shipping and delivery experience. More than just a parcel and freight delivery provider, we look beyond your shipments with our dedicated account managers focused on building the optimal solutions for your specific shipping needs. Contact us today, 888-SHIP-GLS or go online to www.gls-us.com.
Locations
United States
4000 Executive Parkway Suite 295 ,
San Ramon,
California
94583
800-322-5555
Focus Areas
Service Focus
- Supply Chain & Logistics
Client Focus
- Small Business
- Medium Business
Industry Focus
- Business Services
General Logistics Systems US Reviews
1 Reviews
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krista kaplan
Posted on Jun 07, 2021
Inconsistent service and pick up in Marin County
Review Summary
My business was previously in San Francisco and we never had any issues with our daily pick up. We moved the business to Marin County and I am now having to call at least once a week. We still have a daily pick up but it is not consistent. Yesterday I was told the driver would be here in 15 minutes but he never showed up. The hold times for customer service are 30 + minutes and I can't get an email or a manager to call me back. This lack of service is hurting my reputation with my customers who expect my product to be delivered in a day or two. I am at my wits end.
What service was provided as part of the project?
Supply Chain & Logistics
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