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Verified Profile
Gustonera was created by Gustone. Gustone is a web and mobile app development guru based in Kenya. He has been freelancing since 2018, specializing in mobile app development, web design and development and penetration testing. All along clients from different parts of the world have been impressed with his thoroughness and efficiency. "My prowess in mobile app and web design & development ensures that your company has the best image for the world to see. Just know I gets it done".
Locations
Kenya
CBD,
Kakamega,
Western
50100
+254796938613
Focus Areas
Service Focus
- Web Development
- Mobile App Development
- App Designing (UI/UX)
- Web Designing (UI/UX)
Client Focus
- Small Business
- Medium Business
Industry Focus
- Education
- E-commerce
- Gaming
Gustonera Executive Interview
Gustone Alwanga
CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has done great in making us more visible to clients. Our sales have increased by over 30 % since we registered here. Keep it up.
Please introduce your company and give a brief about your role within the organization.
Gustonera is a software development freelancing team, We specialize in web, app development, game development, custom enterprise system development, and cyber security projects. I am the founder and CEO.
What is the story behind starting this company?
Back in 2017, when I was in my 3rd year, I set up Gustonera as a personal website and would post a few projects to prove my expertise in various niches. I started getting requests from potential clients and I gladly served them. 2 years later, there was a need to engage some of my buddies in order to deliver projects on time and that’s how this small freelancing team formed.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Yes, our team is in-house but fully remote. We utilize collaboration tools such as git, slack, ring central, and zoom to run smoothly. Three are based in my home country, Kenya, we have someone in Rwanda. And sometimes we do in-house extensions when specifics things need to be done (e.g blender game character development) with guys from India and Canada.
How does your company differentiate itself from the competition?
We pride ourselves on timely software delivery as well as quality work. We are a freelancing team, working with us will give someone a taste of dealing with a freelancer and a taste of working with a start-up at the same time.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We serve all industries that require software solutions as our team is made of diverse talent. In recent times, we have focussed on Health IT, Telecommunications, e-commerce, music, gaming, and agriculture. Most of our customers are repetitive, they keep engaging us on maintenance deals. 4 out of 5 customers we get will want to seal a long-lasting maintenance agreement. 5 out of 5 customers we get will want to refer us.
Please share some of the services that you offer for which clients approach you the most for?
Web development, Mobile app development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
The rate is excellent. We do employ strategies like:
- Constant reviews of the project during development, to ensure you are satisfied with the work.
- We advise the customer to use the best architecture, best on what they require.
What kind of support system do you offer to your clients for catering to their queries and issues?
During the development phase, we answer their concerns via zoom calls, Whatsapp group chats, and emails.
During the maintenance phase, we attend to their concerns via email, and support tickets raised via our custom-made system.
During the maintenance phase, we attend to their concerns via email, and support tickets raised via our custom-made system.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
This entirely depends on what the client is comfortable with. All apply.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We have no limit for a basic budget requirement, a project could be on fixing the software, pen testing, development, and the prices will vary. For instance, the minimum budget we have worked for is $200 (for developing a simple website).
What is the price range (min and max) of the projects that you catered to in 2020?
$200 - $3000.
Where do you see your company in the next 10 years?
Having a vast portfolio of clients, a much bigger team from around the world, Offering IT solutions to major problems.
Gustonera Clients & Portfolios
Gustonera Reviews
2 Reviews
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- Web Development
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- Most Recent
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- Rating: low to high
Terri Mayhan
Posted on Apr 05, 2021
Excellent Web Developer
Review Summary
Working with Gustonera was a lot of fun. He is so creative and talented, and was also very patient with us. We were very particular about every detail of our Website and he really listened and understood what we wanted, and took the time to get everything perfect. We are thrilled with the final result, and have had a lot of positive feedback from people. I highly recommend him.
Company Response
Gustonera
Well Thanks a lot Terry. I shall continue delivering quality services and make this world a better place via IT.
Posted on Apr 05, 2021
Christian Mayer
Posted on Aug 21, 2020
Just simply an Excellent service
Review Summary
Gustone developed a powerfull REST api for my company, and we are very pleased with his service. He is an excellent guy. I highly recommend him for such jobs.