I have been working with ImpactQA for 2 years now as my key QA contractor. The three ImpactQA contractors that work with us have become integral members of our team. They have gone far beyond any QA contractors I have worked with before - they have helped refine our process, bring in new tools, and are always thinking critically and proactively how they can help my company succeed. All three are highly experienced (8+ years or more) and have excellent communication skills. They are also backed by an excellent organization, with hands-on executives who regularly check in to make sure we are happy; despite our small size (relative to some of their other clients), their CEO always visits us in person whenever he is in town. ImpactQA is truly a great vendor and partner.
What is it about the company that you appreciate the most?
Their core strengths include highly experienced and competent QA leads/analysts, being thoughtful and proactive partners, highly competitive pricing, and an excellent organization from CEO on down.
What was it about the company that you didn't like which they should do better?
Nothing. I wish all of my vendors were as good as ImpactQA.