in2cloud
aws consulting services
Our work with a large energy retailer involved implementing self-service flows in IVR and digital channels using Amazon Connect and AWS. One of the main project goals was to uplift the self-service experience through IVR; and to enable seamless transition of the customer from IVR to digital channel or to an agent.
Australia
Melbourne,
Victoria
,
61417463650
< $25/hr
10 - 49
2020
Service Focus
Focus of Implementation Services
- AWS Consulting - 100%
Industry Focus
- Advertising & Marketing - 50%
- Other Industries - 50%
Client Focus
100% Small Business
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