INCI Tech LLP

PASSION FOR EXCELLENCE

4.4 9 Reviews
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If you are a start-up desiring a quick solution to your IT needs, INCI Tech offers to provide you that with extra enthusiasm and amazing ROIs. We are fast, economical, and efficient-exactly what SMEs and startup's need. There is no unnecessary formality or paperwork. We cut the jargon and dive straight to work. Clear-cut processes and protocols make it easy for everyone involved to understand the requirements, contain the incurring cost, optimize the quality, fix the timeline, and appreciate the significance of the output in terms of application. Most importantly, we customize every solution to best suit your need.

There is simply no wastage involved, only premium-grade quality in every task!     

We are INCI Tech, offering the perfect blend of creativity, clarity, innovation, and passion. We unite dreams with the passion of new and established businesses by providing one-stop technological and content solutions and support. Our pool of professional computer programmers, web designers, writers, and marketing experts are some of the highly sought-after individuals for their personal expertise and the trusted quality deliverables.

Our approach is purpose-driven and goal-oriented that implements the latest market trends within client budget. We keep things simple.

With our unique structure, we:

  • Provide a one-stop shop for all-inclusive IT and IT-enabled services
  • Help client save time, hassle, and money
  • Offer better coordination and smooth process functioning and monitoring
  • Perform timely delivery based on timelines
  • Always deliver the best possible quality that fits the bill.

Most of our clients are SMEs with only a rough idea of what they want. We sit with them and brain storm to freeze exact requirements. This important step saves a lot of hassles later. We create strategies, innovate, discuss ideas, and, even while executing, we keep the clients in constant loop. We ensure that there is no scope for error. Saves time and money for everyone. Works like a breeze. That’s INCI Tech, where we let the work speak.

$25 - $49/hr
10 - 49
2010
Locations
India
#6, 3rd Floor, Lotus Business Center, Rambagh Lane, Malad West, Mumbai, Maharashtra 400064
7700000115

Focus Areas

Service Focus

20%
20%
20%
20%
5%
5%
5%
5%
  • Mobile App Development
  • Web Development
  • E-commerce Development
  • Digital Marketing
  • Software Development

Client Focus

100%
  • Small Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Business Services
  • Education
  • Hospitality

INCI Tech LLP Executive Interview

Atif Imran
Atif Imran
CEO & Co-Founder
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Please introduce your company and give a brief about your role within the company?
INCI Tech is a full-service ITES agency that caters especially to SMEs with our complete one-stop IT and related solutions. Our game-plan is to help companies transform their digital journey with improved and trending solutions, be it through marketing, software, app, content, etc. We cover everything.

I founded INCI Tech way back in my college days as a freelancing portal, which gradually grew with me and my passion to take the shape of a full-fledged agency. I act as the CEO and oversee the entire operations in the company and take all the significant decisions. My other important role is to keep the company at pace with the ever-changing market needs and trends.
Mention the objectives or the parameters critical in determining the Digital Marketing Strategy for a client.
The most important thing to understand here is that the digital space is always growing and that too at a very rapid pace. While this makes it interesting for us as there is always someone needing help with traversing their digital presence, it is also very challenging to identify which factor needs to be highlighted and what strategy should be planned. So, yes. We identify what is trending and, at the same time, relevant to our client. We assess the business type and the target market and try to waive it in our plan to create a unique marketing blueprint that will help the business become a brand with a difference. Our aim is also to help clients think about their business in a new way by bringing in a fresh perspective to long-standing brand challenges.
How does your company differentiate itself from the competition?
We treat each project on a case-basis and everything from the approach to the solution to the execution differs with every project. We make highly customized plans keeping in mind the actual need for a particular strategic step and the budget allocated for it. We also never ever endorse any brand that has negative connotations. We can’t be a part of promoting harmful or evil energy. We actually really care for the person behind the business and try and lift the business through innovative solutions to provide the client with significant ROI.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
There was never a plan to cater to a specific service or product segment. However, we have a large number of clients who deal with education, machinery, apparel, and food. Fortunately, most of our customers are repetitive. They come back for more because we always show them the fast forward. The passion for constant improvement and innovation is contagious. I would say 7 in 10 clients are repetitive. The remaining leave good feedback.
Please share some of the services that you offer for which clients approach you the most for?
Website design and development, App development, digital marketing, content development, and editing, web and graphic designing form our most popular services.
What do you find to be some of the most key factors for running a successful agency in the field of Digital Marketing?
Personalization is always a welcome factor, preferred by most clients. There is no ‘one size fits all’ solution in this industry. While it may seem simple enough to invest in Google Ads or Ad Sense to get a certain response, this strategy may not work for all businesses. So, understanding the client market needs and researching solutions that are highly relevant and fast, yet organic yields the best results and makes for the most successful formula in the digital marketing field. We also keep updating our SEO and SMM games, technologies, software strategies, and assessment systems to instill a more trusting relationship with our clients.
What are the key factors that you consider before deciding the cost of a project?
The cost is more or less fixed for specific solutions. The packages are created keeping in mind the solutions that are really required and their frequencies. So, we don’t always quote upfront, because that is meaningless. The actual cost is determined only after processing the client request and the man-hours and technical expenses that would be incurred.
What kind of payment structure do you follow to bill your clients?
Again, we follow both project-wise or month-wise payment patterns, depending on the service. For complex development projects, the payment is usually requested in installments based on modules developed. At times, the payment structure is flexible and also accounts for client preference and convenience.
What is the price range (min and max) of the projects that you catered to in 2018?
1000 to 10000 USD.
Name a couple of activities that you think provide the best ROI in terms of benefit/impact when it comes to different areas of Digital Marketing.
Research in terms of how the target audience is spending its time on the web and what is that they seek. Knowing that and then giving the audience something unique and highly impactful makes our clients stand out from all other competitors. We also indulge in consistent conversion tracking to measure how we are faring. A lot of analysis of the strategy data is performed on a daily basis to understand if a particular campaign is running in the right direction. Unless we do this, we could be spending a lot and not really reaping any benefits from it; thereby, yielding a bad ROI ratio. This analysis not just keeps us on track but also generates meaningful insights for our clients.

INCI Tech LLP Reviews

4.4 9 Reviews
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  • Mobile App Development
  • Web Development
  • Digital Marketing
  • Writing Services
  • Web Designing (UI/UX)
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Sabiha Shakih

Highly professional team of IT experts who are time conscious and deliver client-oriented outputs. I am very happy with their deliverables overall.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

As a part of establishing our online presence, INCI Tech LLP helped us with a unique and highly functional website that is pleasing and impactful both. The App that they developed for us is also very technically superior and we have had the most amazing response to it already. We also seeking their IT support and maintenance to continue to keep our products updated and secure. Most importantly, their team is very professional and works together to generate brilliant ideas and give great business suggestions too, which are above their service criteria. I look forward to working with them and using their expertise to grow my business.

What service was provided as part of the project?

Web Development, App Designing (UI/UX), IT Services

What is it about the company that you appreciate the most?

They are very high technical know-how to design the best IT solutions.

They are detail oriented and get the core job established first before taking off, which saves time and revisions later.

They are budget friendly, yet professional, making them highly sought after by SMEs.

They are friendly and patient listeners, who incorporate client needs to the best possible extent.

What was it about the company that you didn't like which they should do better?

Documentation may be called their weak point, as they did not make a very detailed contract, albeit it was not required

I would have liked them to be available 24*7, but could not reach them on a few weekends.

Company Response
INCI Tech LLP
INCI Tech LLP

Hello Ma'am, Thank you so much for your feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, is the quick response time you've been experiencing. I'm so glad you're happy with the Android App we designed & developed for you. I would keep your suggestions in mind, this would help us improve our services. Thanks for your review

Posted on Apr 26, 2022
Dr. Farhan Ahmad

INCI Tech delivered a modern, user-friendly, and smooth functioning website that actually exceeded all our expectations.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress

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Review Summary

INCI Tech delivered a modern, user-friendly, and smooth functioning website that actually exceeded all our expectations. Their Team is truly expert and dynamic in their domain. I found INCI Tech very approachable and purpose-oriented. Everyone who has visited my website is impressed. The technology behind the website is helping increase the number of footfalls on my page and has tremendously increased the number of queries, appointments, and correspondence with us. We are grateful to INCI Tech in improving our reachability and giving us a platform to execute al our functions.

What was the project name that you have worked with INCI Tech LLP?

Website design and web development

What service was provided as part of the project?

Web Development, Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Their technical ability is very impressive.TThey made efforts to understand and incorporate our vision

They allocate a lot of time in first discussing with the client about their views and needs so that the end product has everything.

Their perspective behind using a mix of Hindi and English language on the site has helped us connect better with our potential clienteles.

It has been a great and enriching experience working with INCI Tech who partnered with us and provided their best to us.

What was it about the company that you didn't like which they should do better?

There is nothing we didn’t like about INCI Tech. There is nothing we didn’t like about INCI Tech.

I only wish we had approached them earlier to reap the benefits in improving our reach and connecting with people at large

. We wish them all the best and look forward to working with them for years to come.

Company Response
INCI Tech LLP
INCI Tech LLP

Hello Dr. Farhan, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, is the quick response time you've been experiencing. I'm so glad you're happy with the hospital website we designed & developed for you. I would love to make your experience even more amazing, is there anything you would recommend we improve? Thanks for your review

Posted on Apr 23, 2022
Arpit Khurana

Atif & team is superb! Very staistfied with their work.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

INCI Tech did an outstanding job with my website. They went above and beyond the scope of our project to accommodate our needs. I strongly recommend INCI for web development, and look forward to working with them on my next project.

What was the project name that you have worked with INCI Tech LLP?

Urban Nomads Website Developemnt & CRM Integration

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

They give honest suggestions to improve the project even if it means more work for them.

What was it about the company that you didn't like which they should do better?

INCI should probably hire a web designer so they can deliver end-to-end solutions.

Company Response
INCI Tech LLP
INCI Tech LLP

Hello Arpit! We can’t thank you enough for the kind words about the Bespoke WordPress Development of your project. Your review means a lot to us and lets us know we’re on the right track! Looking forward to serving you again soon and thanks again! Atif Imran INCI Tech LLP.

Posted on Mar 25, 2022
Deepak Nair

Completed the project for us Quickly

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  • Schedule & Timing
  • Communication
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Review Summary

INCI Tech was a sub vendor and had made a quick turnaround of the entrusted job. They had been helpful in providing support. Wish them all the best!

What service was provided as part of the project?

Web Development

Company Response
INCI Tech LLP
INCI Tech LLP

Hi Deepak! We can’t thank you enough for the kind words about Bespoke WordPress Design and Development. Your review means a lot to us and lets us know we’re on the right track! Looking forward to serving you again soon and thanks again! Atif Imran INCI Tech LLP.

Posted on Apr 10, 2021
Keerthi Nair

Extremely negative experience

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  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

Extremely unprofessional behavior by the project coordinators. The company does not value or respect any of its employees or freelancers. The project coordinators are extremely rude and unprofessional. I will never recommend anyone to join this company that does not care about anything except money.

What service was provided as part of the project?

Writing Services

Company Response
INCI Tech LLP
INCI Tech LLP

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted on Feb 19, 2021
Farhan Aleem Azmi

Best Website Design and Development Company

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

We are Index Travels, a recruitment agency based in New Delhi/Saudi Arabia/Mumbai. We had web design and development requirement for which we approached INCI Tech through raving reviews. It had been an exhilarating experience so far. We are extremely relieved and happy with the outcomes. We got our website designed and developed from them, along with the designing of several web elements, and an android app. They created a package for us based on our budget and exact technological requirement. The deliverables are top-notch quality and delivered on-time. The best part was the easy communication and transparency in the process which helped elevate the overall interaction experience. We are getting great ROIs on this investment and we continue to receive INCI Tech support and suggestions. Based on our personal experience, we highly recommend INCI Tech for their web and digital services. Thank you.

What service was provided as part of the project?

Web Development, Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Personal attention to details, and timely delivery.

What was it about the company that you didn't like which they should do better?

costing

Company Response
INCI Tech LLP
INCI Tech LLP

Thank you for the kind appreciation. We loved working with you on this exciting project. All the best and hope to serve you again.

Posted on Dec 02, 2019
Aziz Ahmed

Good & Clean Work Delivered

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Quality of workmanship is very good.
Can rely on them to deliver it.
Work on the projects by owning them to heart.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

Integrity, Wholehearted involvement in the project. Frankness, suggestions of new ideas to help the project.

What was it about the company that you didn't like which they should do better?

Communication. Delivery Timing.

Company Response
INCI Tech LLP
INCI Tech LLP

Hi, Aziz. Thank you for your valuable feedback and suggestion. It would help us in our continuous process of improvement and realignment. Wishing your businesses the very best!

Posted on Nov 19, 2019
Irfan Usmani

Want to go digital .... go to INCI Tech

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

We approached INCI Tech for digitalizing our school Abaabeel’s Learning Academy. They created an incredible IT workflow for us, which has provided us with a definitive direction. They have a phenomenal communication system and technical expertise that helped developed a fantastic website for our school, drafted numerous graphic designs, and also developed a digital marketing strategy. Thanks to their excellent service, our site traffic has drastically improved and we have gained significant branding advantages. Their attentive attitude and willingness to take responsibility has been impressive. Throughout, they have demonstrated an inclination for being deeply invested in our business’ success. I highly recommend INCI Tech for their quality, commitment, and supportive response.

What service was provided as part of the project?

Digital Marketing

What is it about the company that you appreciate the most?

They are thorough professionals, would give to suggestions with choices. Well on time.

What was it about the company that you didn't like which they should do better?

Probably they should create a real-time platform for customers can get updated about their jobs.

Company Response
INCI Tech LLP
INCI Tech LLP

We are extremely grateful for your valuable appreciation and hope to keep serving your institute with quality services.

Posted on Oct 24, 2019
Salman Ali

Exceptional Digital & E-Comm Services by INCI Tech LLP

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  • Schedule & Timing
  • Communication
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Review Summary

INCI Tech does a fantastic job of bringing designs to life. I got in touch with them for our Digital Marketing, E-Comm development and Web Hosting project. They have delivered very high-quality designs. Their skilled and communicative team is exceptionally hardworking and very keen to please. They have also designed for our corporate identity creation, which is just brilliant, fresh, unique and intriguing are the words with which the outputs can be described.
INCI Tech is undoubtedly the best graphic design experts who have mastered the art of providing effective creative solutions in time and in budget.
Perfect Job.
We had a superb experience!

What service was provided as part of the project?

Digital Marketing, E-commerce Development

Company Response
INCI Tech LLP
INCI Tech LLP

Thank you for the kind appreciation. We had fun working with you on this super-exciting project. All the best and hope to serve you again.

Posted on Oct 11, 2019