I was very pleased with the initial communication. Despite the time difference, things were getting done. Even if we only communicated once per day, my project manager accomplished everything within our timeframes.
Innofied is committed to client satisfaction. Since it is a fixed budget project, I’ve documented as much as I could to avoid scope changes and bugs. Innofied has accommodated us in a flexible and reasonable manner; they've never complained. I can’t envision a better experience than what I had.
They’re honest and quick to communicate, and they obviously know how to build a good app.
What is it about the company that you appreciate the most?
Communication between developers & knowledge in e-commerce & mobile application development.
What was it about the company that you didn't like which they should do better?
I wish they opened a development office closer to our country to avoid a time difference, but they're always willing to work with my schedule.
I should also appreciate their communication process and the way they make sure that their customers are happy. At least one of the team members was already available whenever I had to discuss something.
What is it about the company that you appreciate the most?
They were excellent communicators. They were reactive when needed, and they were proactive when they saw a way to improve our product. They met all of our deadlines, and they ensured that we were getting their best work.
What is it about the company that you appreciate the most?
I collaborated with Innofied to create a new platform. It is a service based app for house owners and tenants to communicate in a more effective way. Innofied had set up a team for me to work with key members of each discipline. And always had one go to guy with all issues to address, discuss the development etc. So whether it was a design question, feature, or regarding the platform whatever - always they had one guy to talk to and get issues handled. I always had a vision of how will it like to work. But Innofied really impressed in a great way. Communicate how the process and how the features work together, the consequences of functions. We have cleared out in bunch, the understanding, basically the whole throughout the development phase.
I have been greatly benefited and highly recommend their services to everyone.
What is it about the company that you appreciate the most?
I have found Innofied consistently abreast with the latest trendz in our industry and they have been updating our website continuously to meet the constant change that has been taking place. The website and the focus to capture the leads which gives way to increased business has always been the objective.
What is it about the company that you appreciate the most?
The human factor, Also its important that they are very knowledgeable and experienced.
What is it about the company that you appreciate the most?
Their professionalism and dedication to my project.
What is it about the company that you appreciate the most?
Innofied responds to our needs quickly and they ask thoughtful probing questions that help me manage the scope of our offering and end product. I can't say enough how helpful that is.
What was it about the company that you didn't like which they should do better?
Because I'm a US based person and they were primarily India based, we had a time difference so our afternoons would be without communication. Since that time, they have opened an office in the US. That should have closed that time difference gap.
The whole team including upper management and the owner is involved in the business strategy of deceiving you. After dealing with two years of nerve-wracking and stressful environment, I have decided to hire another company for my app development. I am also in the process of filing lawsuit against Innofied for the previous payments made to them. I have now learned that the reviews I came across 2 years ago online were phony. Their team is outright incompetent as they could not comprehend a simple “Search” functionality. It took the entire team about 9 months to understand the development of “Search” functionality. Ultimately, “search” functionality never became operational.
I started working with this company since Dec 2017. After discussing the project with them for couple of months including requirement gathering with their sales person (Amresh Kadam - Sr. Business Development we signed the contract for my App Development.
Their methodology of development is not collaborative. Even If you correct them in accordance with SOW, they will interpret the requirements in their own way and place your feedback in change request. Their code quality is terribly poor that most of the time the code will not work correctly. I have reviewed and tested my app approximately 15 times and their incompetency is perpetual as the same errors are repetitive in each build. Monojit ray the project manager will always focus on payment and will continue to place development in the next phase.
Result (Outcome of Project ) : There is no outcome. As the project is on hold by Innofied. Innofied is not completing this project. The main functionalities of the app still has many errors. I have asked to wrap up the incomplete project and deliver me with the source code, since 80% of the payments are made.
Currently, innofied has stopped responding to my communications. There is no cooperation from their end at all as they are not willing to share any work product they have completed till date.
What is it about the company that you appreciate the most?
I regret to inform you that I was absolutely disappointed starting from Phase 1. I tried to be optimistic and cooperative with them, but their inefficiencies, inaccuracies, unprofessionalism continued to grow. They continued to prolong the app development without any regard for my launch date. I also regret making payments to them via bank transfer. I should have utilized a third party company to make payments which would have added some accountability on innofied's part. I am unable to reverse my payments made to them.
What was it about the company that you didn't like which they should do better?
The improvement needs to be made at every level. Their integrity, management and accountability. I would recommend staying miles away from this company.
India
+91 9874622888
United States
+1 631 480 1717
United States
+1 866 941 5117
Australia
+61 28 311 4712
