InterQ

Transformative Customer Insights

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About InterQ
Headquartered in Silicon Valley, InterQ delivers innovative market research, including qualitative (focus groups, in-depth interviews, ethnographic research), quantitative, UX testing, and online and mobile research. We work with companies locally and nationwide, providing p...
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$200 - $300/hr
2 - 9
2015
United States
InterQ
Transformative Customer Insights
0.00/5 (0 Reviews)
10 Questions
  Whatever impact the tweet-tussle between Elon Musk and Mark Zuckerberg had between invasive and non-invasive artificial intelligence, AI-enabled technological devices and solutions continue to fascinate millions of users for never-ending reasons.   Interestingly, 44% of the executives believe that the most important benefit of AI is to supply data for making decisions.   We consume a large amount of data every day, and our brain always looks for the patterns to sense them correctly. Sensors and trackers keep transferring data to-be-used all across the globe using the Internet of Things (IoT) technology. It makes your systems powerful enough to function in the real world, artificially. Facebook automatically suggests you, new friends. Google completes your search before you even type the third letter. Zomato predicts your ‘food of the day,’ and also your phone quickly identifies you well.   The benefits associated with the technology are quite impressive. But far more interesting is, to explore what AI has in its bucket that interests us a lot and that we cannot afford to miss at any cost:   1. The foremost exciting fact is that most of the smartphones come today with AI powered voice assistant like Siri, Alexa, Cortana etc. Interestingly, many are in female voices.   2. Experts suggest that AI reacts like humans. It has now become able to socialize and simulate emotions like humans. For example, the Kismet robot built in the 1990s can fetch and recognize human emotions, voice, and body language.   3. Print space is immensely admiring the concept of ‘Robo-Journalism.’ It is still surprising to know that a robot has already written an article on the earthquake in California for the Los Angeles Times. It collected data and figures from a seismograph.   4. AI bots supported by Machine Learning algorithms suggest products while you shop online. Once you have visited a few of the products online, the AI bots learn and record your preferences and then start recommending products that you could choose.   5. Deep Blue – a product by DeepStack, is an AI-based chess-playing computer that has defeated the presiding world champion, Garry Kasparov, in the year 1997.   6. The global AI-based self-driving car market is expected to touch $173.15 billion by the year 2023. Nvidia has already brought its AI-enabled computer to assist driverless cars.   7. Smart homes automation, security and surveillance through CCTV, and drones are most helpful AI-driven solutions utilized today.   8. Remote working and Virtual Assistance is believed to take over 16% of the jobs in the next ten years.   9. As per Gartner’s recent report, 40% of I&O teams will use AI-augmented automation in large enterprises, resulting in higher IT productivity.   10. According to the Gaurdian, Woebot – an intelligent software application is becoming increasingly popular as a sophisticated tool to help meeting demands for counselling.  Today, technology is entangling more and more in our daily lives, workplaces, and society. Hence, Artificial Intelligence will keep integrating information, analyze data, and use the resulting insights for improved decision-making.
  Whatever impact the tweet-tussle between Elon Musk and Mark Zuckerberg had between invasive and non-invasive artificial intelligence, AI-enabled technological devices and solutions continue to fascinate millions of users for never-ending reasons.   Interestingly, 44% of the executives believe that the most important benefit of AI is to supply data for making decisions.   We consume a large amount of data every day, and our brain always looks for the patterns to sense them correctly. Sensors and trackers keep transferring data to-be-used all across the globe using the Internet of Things (IoT) technology. It makes your systems powerful enough to function in the real world, artificially. Facebook automatically suggests you, new friends. Google completes your search before you even type the third letter. Zomato predicts your ‘food of the day,’ and also your phone quickly identifies you well.   The benefits associated with the technology are quite impressive. But far more interesting is, to explore what AI has in its bucket that interests us a lot and that we cannot afford to miss at any cost:   1. The foremost exciting fact is that most of the smartphones come today with AI powered voice assistant like Siri, Alexa, Cortana etc. Interestingly, many are in female voices.   2. Experts suggest that AI reacts like humans. It has now become able to socialize and simulate emotions like humans. For example, the Kismet robot built in the 1990s can fetch and recognize human emotions, voice, and body language.   3. Print space is immensely admiring the concept of ‘Robo-Journalism.’ It is still surprising to know that a robot has already written an article on the earthquake in California for the Los Angeles Times. It collected data and figures from a seismograph.   4. AI bots supported by Machine Learning algorithms suggest products while you shop online. Once you have visited a few of the products online, the AI bots learn and record your preferences and then start recommending products that you could choose.   5. Deep Blue – a product by DeepStack, is an AI-based chess-playing computer that has defeated the presiding world champion, Garry Kasparov, in the year 1997.   6. The global AI-based self-driving car market is expected to touch $173.15 billion by the year 2023. Nvidia has already brought its AI-enabled computer to assist driverless cars.   7. Smart homes automation, security and surveillance through CCTV, and drones are most helpful AI-driven solutions utilized today.   8. Remote working and Virtual Assistance is believed to take over 16% of the jobs in the next ten years.   9. As per Gartner’s recent report, 40% of I&O teams will use AI-augmented automation in large enterprises, resulting in higher IT productivity.   10. According to the Gaurdian, Woebot – an intelligent software application is becoming increasingly popular as a sophisticated tool to help meeting demands for counselling.  Today, technology is entangling more and more in our daily lives, workplaces, and society. Hence, Artificial Intelligence will keep integrating information, analyze data, and use the resulting insights for improved decision-making.

 

Whatever impact the tweet-tussle between Elon Musk and Mark Zuckerberg had between invasive and non-invasive artificial intelligence, AI-enabled technological devices and solutions continue to fascinate millions of users for never-ending reasons.  

Interestingly, 44% of the executives believe that the most important benefit of AI is to supply data for making decisions.  

We consume a large amount of data every day, and our brain always looks for the patterns to sense them correctly. Sensors and trackers keep transferring data to-be-used all across the globe using the Internet of Things (IoT) technology. It makes your systems powerful enough to function in the real world, artificially. Facebook automatically suggests you, new friends. Google completes your search before you even type the third letter. Zomato predicts your ‘food of the day,’ and also your phone quickly identifies you well.  

The benefits associated with the technology are quite impressive. But far more interesting is, to explore what AI has in its bucket that interests us a lot and that we cannot afford to miss at any cost:  

1. The foremost exciting fact is that most of the smartphones come today with AI powered voice assistant like Siri, Alexa, Cortana etc. Interestingly, many are in female voices.  

2. Experts suggest that AI reacts like humans. It has now become able to socialize and simulate emotions like humans. For example, the Kismet robot built in the 1990s can fetch and recognize human emotions, voice, and body language.  

3. Print space is immensely admiring the concept of ‘Robo-Journalism.’ It is still surprising to know that a robot has already written an article on the earthquake in California for the Los Angeles Times. It collected data and figures from a seismograph.  

4. AI bots supported by Machine Learning algorithms suggest products while you shop online. Once you have visited a few of the products online, the AI bots learn and record your preferences and then start recommending products that you could choose.  

5. Deep Blue – a product by DeepStack, is an AI-based chess-playing computer that has defeated the presiding world champion, Garry Kasparov, in the year 1997.  

6. The global AI-based self-driving car market is expected to touch $173.15 billion by the year 2023. Nvidia has already brought its AI-enabled computer to assist driverless cars.  

7. Smart homes automation, security and surveillance through CCTV, and drones are most helpful AI-driven solutions utilized today.  

8. Remote working and Virtual Assistance is believed to take over 16% of the jobs in the next ten years.  

9. As per Gartner’s recent report, 40% of I&O teams will use AI-augmented automation in large enterprises, resulting in higher IT productivity.  

10. According to the Gaurdian, Woebot – an intelligent software application is becoming increasingly popular as a sophisticated tool to help meeting demands for counselling. 

Today, technology is entangling more and more in our daily lives, workplaces, and society. Hence, Artificial Intelligence will keep integrating information, analyze data, and use the resulting insights for improved decision-making.

I would Suggest FATbit Technologies one of the best mobile app development companies that build mobile applications as per clients' requirements, The company has 15+ years of experience in developing applications.
I would Suggest FATbit Technologies one of the best mobile app development companies that build mobile applications as per clients' requirements, The company has 15+ years of experience in developing applications.

I would Suggest FATbit Technologies one of the best mobile app development companies that build mobile applications as per clients' requirements, The company has 15+ years of experience in developing applications.

Microsoft Power Apps and Oracle Apex are one of the best platforms to build mobile applications. PowerApps is an app development tool for mobile and web apps. This app development tool that enables its users to build mobile apps that run on Android, iOS, Windows, and with almost any Internet browser. On the other hand, Oracle APEX (Application Express) is a low-code app development platform that allows its users to create expandable, secure enterprise apps, with world-class features, that can be deployed anywhere. To understand which of these business services tools is best for business users, we need to figure out the pros and cons of both these tools. Many of the users who have tried and tested these tools have provided reviews according to their usage. Microsoft Power Apps: Pros: This tool can help its users to create apps easily & quickly and can connect to any database. The most dominant feature is the secure data connectivity components. Effortless and straightforward setup. You can connect this tool with different applications such as PowerFlow or Power BI to interchange data. The distinct feature that makes this tool outstanding is that it incorporates an automated way of crafting apps. PowerApps also enables its users to connect with a SharePoint list and present the information. Cons: Customer support requires an upgrade. It offers weak integration with databases and other tools. You need to be an expert in IT background to use this solution. Many users find it challenging to catch up with the new features that are introduced frequently every month. This tool lacks features such as product application and export of apps. Oracle Apex: Pros: This tool comes with a smooth and user-friendly interface. It offers outstanding security, stability, and ease of implementation. This tool provides helpful production aids, which results in agile development time. It also offers attractive GUIs enabling professionally-designed applications. Cons: Oracle Apex has a bit of a complicated framework, to make all the time adjustments in their JavaScript. This tool only permits for Oracle databases. The collaboration and workflow engine could be modified. Detailed knowledge of HTML and CSS is required to access this platform. It offers better integration with the Oracle Cloud Infrastructure. Conclusion: Amongst Microsoft Power Apps and Oracle Apex, pick the one that best suits your requirements. To make this task easier for you, I have created a table of various features of both these apps. Hence, the selection will not be an issue once you go through the data mentioned above. Furthermore, you can compare all the pros, cons, and other aspects of both the tools and select the one that best fits your business.
Microsoft Power Apps and Oracle Apex are one of the best platforms to build mobile applications. PowerApps is an app development tool for mobile and web apps. This app development tool that enables its users to build mobile apps that run on Android, iOS, Windows, and with almost any Internet browser. On the other hand, Oracle APEX (Application Express) is a low-code app development platform that allows its users to create expandable, secure enterprise apps, with world-class features, that can be deployed anywhere. To understand which of these business services tools is best for business users, we need to figure out the pros and cons of both these tools. Many of the users who have tried and tested these tools have provided reviews according to their usage. Microsoft Power Apps: Pros: This tool can help its users to create apps easily & quickly and can connect to any database. The most dominant feature is the secure data connectivity components. Effortless and straightforward setup. You can connect this tool with different applications such as PowerFlow or Power BI to interchange data. The distinct feature that makes this tool outstanding is that it incorporates an automated way of crafting apps. PowerApps also enables its users to connect with a SharePoint list and present the information. Cons: Customer support requires an upgrade. It offers weak integration with databases and other tools. You need to be an expert in IT background to use this solution. Many users find it challenging to catch up with the new features that are introduced frequently every month. This tool lacks features such as product application and export of apps. Oracle Apex: Pros: This tool comes with a smooth and user-friendly interface. It offers outstanding security, stability, and ease of implementation. This tool provides helpful production aids, which results in agile development time. It also offers attractive GUIs enabling professionally-designed applications. Cons: Oracle Apex has a bit of a complicated framework, to make all the time adjustments in their JavaScript. This tool only permits for Oracle databases. The collaboration and workflow engine could be modified. Detailed knowledge of HTML and CSS is required to access this platform. It offers better integration with the Oracle Cloud Infrastructure. Conclusion: Amongst Microsoft Power Apps and Oracle Apex, pick the one that best suits your requirements. To make this task easier for you, I have created a table of various features of both these apps. Hence, the selection will not be an issue once you go through the data mentioned above. Furthermore, you can compare all the pros, cons, and other aspects of both the tools and select the one that best fits your business.

Microsoft Power Apps and Oracle Apex are one of the best platforms to build mobile applications.

PowerApps is an app development tool for mobile and web apps. This app development tool that enables its users to build mobile apps that run on Android, iOS, Windows, and with almost any Internet browser. On the other hand, Oracle APEX (Application Express) is a low-code app development platform that allows its users to create expandable, secure enterprise apps, with world-class features, that can be deployed anywhere.

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To understand which of these business services tools is best for business users, we need to figure out the pros and cons of both these tools. Many of the users who have tried and tested these tools have provided reviews according to their usage.

Microsoft Power Apps:

Pros:

  • This tool can help its users to create apps easily & quickly and can connect to any database.
  • The most dominant feature is the secure data connectivity components.
  • Effortless and straightforward setup.
  • You can connect this tool with different applications such as PowerFlow or Power BI to interchange data.
  • The distinct feature that makes this tool outstanding is that it incorporates an automated way of crafting apps.
  • PowerApps also enables its users to connect with a SharePoint list and present the information.

Cons:

  • Customer support requires an upgrade.
  • It offers weak integration with databases and other tools.
  • You need to be an expert in IT background to use this solution.
  • Many users find it challenging to catch up with the new features that are introduced frequently every month.
  • This tool lacks features such as product application and export of apps.

Oracle Apex:

Pros:

  • This tool comes with a smooth and user-friendly interface.
  • It offers outstanding security, stability, and ease of implementation.
  • This tool provides helpful production aids, which results in agile development time.
  • It also offers attractive GUIs enabling professionally-designed applications.

Cons:

  • Oracle Apex has a bit of a complicated framework, to make all the time adjustments in their JavaScript.
  • This tool only permits for Oracle databases.
  • The collaboration and workflow engine could be modified.
  • Detailed knowledge of HTML and CSS is required to access this platform.
  • It offers better integration with the Oracle Cloud Infrastructure.

Conclusion:

Amongst Microsoft Power Apps and Oracle Apex, pick the one that best suits your requirements. To make this task easier for you, I have created a table of various features of both these apps.

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Hence, the selection will not be an issue once you go through the data mentioned above. Furthermore, you can compare all the pros, cons, and other aspects of both the tools and select the one that best fits your business.

CRM or customer relationship management software solution offers extensive capabilities to help businesses deal with customer demands and marketing challenges. This software solution helps businesses manage prospects and existing customers with great care and service. Key capabilities of an inventive CRM solution include: · Contact management · Customer Opportunity Management · Lead Management · Inventive Reports and Dashboards · Sales Analytics · Mobile CRM · Sales Forecasting · Email Integration · Chat Integration · Sales Performance Management · Support Automation To avail of this extensive software suite, businesses can connect with experienced NetSuite software solution provider and make the most of this applicat ion to drive massive clientele efficiently.
CRM or customer relationship management software solution offers extensive capabilities to help businesses deal with customer demands and marketing challenges. This software solution helps businesses manage prospects and existing customers with great care and service. Key capabilities of an inventive CRM solution include: · Contact management · Customer Opportunity Management · Lead Management · Inventive Reports and Dashboards · Sales Analytics · Mobile CRM · Sales Forecasting · Email Integration · Chat Integration · Sales Performance Management · Support Automation To avail of this extensive software suite, businesses can connect with experienced NetSuite software solution provider and make the most of this applicat ion to drive massive clientele efficiently.

CRM or customer relationship management software solution offers extensive capabilities to help businesses deal with customer demands and marketing challenges. This software solution helps businesses manage prospects and existing customers with great care and service. Key capabilities of an inventive CRM solution include:

· Contact management

· Customer Opportunity Management

· Lead Management

· Inventive Reports and Dashboards

· Sales Analytics

· Mobile CRM

· Sales Forecasting

· Email Integration

· Chat Integration

· Sales Performance Management

· Support Automation

To avail of this extensive software suite, businesses can connect with experienced NetSuite software solution provider and make the most of this applicat ion to drive massive clientele efficiently.

Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique.    What is Intercom?  Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform.  What is Drift?  Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business.  Intercom Over Drift  Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look:  1) Services and Solutions:  The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform.  Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them.  2) Products Offered  Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs.  While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution.  Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business.  3) Cost Estimation and Features  Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.   Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan.  Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.   4) Integrations  Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture.  Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service.  Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more.  Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com.  Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond.  4) Support Options  Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves.  Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.   The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients. 5) Mobile Apps  In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go.  One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox. Conclusion:  All the points mentioned above justify the fact that Intercom is better than Drift.   Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform.  Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence.  Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations. 
Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique.    What is Intercom?  Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform.  What is Drift?  Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business.  Intercom Over Drift  Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look:  1) Services and Solutions:  The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform.  Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them.  2) Products Offered  Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs.  While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution.  Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business.  3) Cost Estimation and Features  Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.   Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan.  Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.   4) Integrations  Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture.  Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service.  Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more.  Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com.  Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond.  4) Support Options  Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves.  Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.   The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients. 5) Mobile Apps  In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go.  One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox. Conclusion:  All the points mentioned above justify the fact that Intercom is better than Drift.   Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform.  Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence.  Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations. 

Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique. 

 

What is Intercom? 

Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform. 

What is Drift? 

Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business. 

Intercom Over Drift 

Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look: 

1) Services and Solutions: 

The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform. 

Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them. 

2) Products Offered 

Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs. 

While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution. 

Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business. 

3) Cost Estimation and Features 

Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.  

  • Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan. 
  • Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.  

4) Integrations 

Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture. 

Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service. 

Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more. 

Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com. 

Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond. 

4) Support Options 

Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves. 

Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.  

The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients.

5) Mobile Apps 

In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go. 

One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox.

Conclusion: 

All the points mentioned above justify the fact that Intercom is better than Drift.  

  • Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform. 
  • Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence. 
  • Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations.
     
The spotlight in the tech industry is again being shifted towards the world-of-internet infusing curiosity, controversies, and contemplation as some experts vouch for blockchain as the new internet.  The internet didn’t come into existence as a separate entity to connect the entire world in a single place. Rather, it was developed as the decentralized network for internal communication by a military venture called ARPA. But over time, this network proliferated and became the worldwide web, or we know it as an “Internet”.  ( image under construction)  Internet is somewhat like the highway roads, which are interconnected with the network of small roads and boulevards through which the vehicle passes to and fro to transport goods to the destined place. On the internet, these roads are compared to the routers that take user queries (in the form of data packets) to the relevant server to fetch the answer and delivers back to the user.  Why so much noise over Blockchain-Internet  The internet is already a decentralized network; as such there is no ownership then why Blockchain is claiming it to make it decentralized all over again. Here is the twist, a small group of large companies like Facebook, Apple, Amazon, Netflix, and Google, along with other companies like Twitter and Microsoft rule this virtual terrain. They are known as the FAANGs.   Most of our personal data are stored and controlled by FAANGs and very few by others. Eventually, these platforms have an enormous influence on what sources of information we consume or access daily. So indirectly they control us through the internet.  ( image source: forbes.com)  Intermittently, it changes the internet status from decentralized to centralized, and that’s where blockchain evangelist thinks that its time for the internet revolution in real sense. A decentralized internet would not use centralized servers. Instead, it would use a network of nodes (computers) and widely distributed data.  Can Blockchain replace the internet  Nothing is permanent, and changes are inevident.   Google is a top-notch search engine with 3.5 billion queries running through Google’s search algorithm every day. Although there is nothing wrong with that, for a few people, the privacy issue is a matter of concern. A blockchain-based search engine (BBSE) is a good option. BBSE makes search data safe as it is encrypted and stored on a blockchain. So, whenever someone searches for a keyword on a blockchain-based search engine, the search engine scan through the distributed ledger to show results. Nebulas, Presearch, and Desearch are some popular name of BBSE provider  With BBSE, no more personal data would be used by intermediaries to make money. Every search that we as consumers generate remains under our control stored in the blocks, secured via cryptography and timestamped, and traceable.  A decentralized internet is recently introduced by Skycoin. The developer version of decentralized Internet “Skywire”, is a mesh network of interconnected devices with more than 10,000 nodes or computers. The system or network will act as a data exchange network just like the internet and allows unrestricted flow of information. Skywire has the following features.   ( image source: coinspeaker.com)   To access the internet we solely depend on ISP’s or Internet Service Provider. Besides, their poor service and slow internet speed, we still stick to them as there are no alternatives. Blockchain can change this. Just imagine the users own all the wireless hardware necessary to form a vast internet network from where anyone can go online. Just like “Skywire” one more such network is Andrena, it uses blockchain technology to form and organize the online community, without a central authority (like ISPs). Through Andrena, users can own wireless hardware to deliver the Internet to each other  Today consumer uses the internet to buy products online for which they pay transaction fees to payment services. This can be changed. The blockchain can transfer and store money as well as replace all processes which rely on charging a small fee for a transaction.  How worst any country can hit with financial losses if the internet is shut down completely. Can they still continue their trading business? The answer is yes if blockchain is allowed to transfer data without the internet. In the year 2019, a bitcoin was transferred through radio-waves, the incident opened new hope for blockchain replacing internet. It is too early to predict, but it can’t be denied that offline communication of any type is possible through blockchain.   Though blockchain is regarded to be next internet, its full-fledged deployment is challenged by few of its limitations like scalability, slow transaction speed, and interoperability. For example, if you are using blockchain-based internet to search, it will generate a new transaction. With millions of users worldwide, one can expect an infinite number of transactions generating on its blockchain.  If the blockchain is not scaled to handle large data, improved transaction speed, and ability to communicate with their counterparts, the dream of fully decentralized internet soon be found buried inside a casket. But if blockchain internet succeeds, the modern-day cyberspace would be leverage no less than the legacy internet that unwrapped unlimited possibilities since its induction.
The spotlight in the tech industry is again being shifted towards the world-of-internet infusing curiosity, controversies, and contemplation as some experts vouch for blockchain as the new internet.  The internet didn’t come into existence as a separate entity to connect the entire world in a single place. Rather, it was developed as the decentralized network for internal communication by a military venture called ARPA. But over time, this network proliferated and became the worldwide web, or we know it as an “Internet”.  ( image under construction)  Internet is somewhat like the highway roads, which are interconnected with the network of small roads and boulevards through which the vehicle passes to and fro to transport goods to the destined place. On the internet, these roads are compared to the routers that take user queries (in the form of data packets) to the relevant server to fetch the answer and delivers back to the user.  Why so much noise over Blockchain-Internet  The internet is already a decentralized network; as such there is no ownership then why Blockchain is claiming it to make it decentralized all over again. Here is the twist, a small group of large companies like Facebook, Apple, Amazon, Netflix, and Google, along with other companies like Twitter and Microsoft rule this virtual terrain. They are known as the FAANGs.   Most of our personal data are stored and controlled by FAANGs and very few by others. Eventually, these platforms have an enormous influence on what sources of information we consume or access daily. So indirectly they control us through the internet.  ( image source: forbes.com)  Intermittently, it changes the internet status from decentralized to centralized, and that’s where blockchain evangelist thinks that its time for the internet revolution in real sense. A decentralized internet would not use centralized servers. Instead, it would use a network of nodes (computers) and widely distributed data.  Can Blockchain replace the internet  Nothing is permanent, and changes are inevident.   Google is a top-notch search engine with 3.5 billion queries running through Google’s search algorithm every day. Although there is nothing wrong with that, for a few people, the privacy issue is a matter of concern. A blockchain-based search engine (BBSE) is a good option. BBSE makes search data safe as it is encrypted and stored on a blockchain. So, whenever someone searches for a keyword on a blockchain-based search engine, the search engine scan through the distributed ledger to show results. Nebulas, Presearch, and Desearch are some popular name of BBSE provider  With BBSE, no more personal data would be used by intermediaries to make money. Every search that we as consumers generate remains under our control stored in the blocks, secured via cryptography and timestamped, and traceable.  A decentralized internet is recently introduced by Skycoin. The developer version of decentralized Internet “Skywire”, is a mesh network of interconnected devices with more than 10,000 nodes or computers. The system or network will act as a data exchange network just like the internet and allows unrestricted flow of information. Skywire has the following features.   ( image source: coinspeaker.com)   To access the internet we solely depend on ISP’s or Internet Service Provider. Besides, their poor service and slow internet speed, we still stick to them as there are no alternatives. Blockchain can change this. Just imagine the users own all the wireless hardware necessary to form a vast internet network from where anyone can go online. Just like “Skywire” one more such network is Andrena, it uses blockchain technology to form and organize the online community, without a central authority (like ISPs). Through Andrena, users can own wireless hardware to deliver the Internet to each other  Today consumer uses the internet to buy products online for which they pay transaction fees to payment services. This can be changed. The blockchain can transfer and store money as well as replace all processes which rely on charging a small fee for a transaction.  How worst any country can hit with financial losses if the internet is shut down completely. Can they still continue their trading business? The answer is yes if blockchain is allowed to transfer data without the internet. In the year 2019, a bitcoin was transferred through radio-waves, the incident opened new hope for blockchain replacing internet. It is too early to predict, but it can’t be denied that offline communication of any type is possible through blockchain.   Though blockchain is regarded to be next internet, its full-fledged deployment is challenged by few of its limitations like scalability, slow transaction speed, and interoperability. For example, if you are using blockchain-based internet to search, it will generate a new transaction. With millions of users worldwide, one can expect an infinite number of transactions generating on its blockchain.  If the blockchain is not scaled to handle large data, improved transaction speed, and ability to communicate with their counterparts, the dream of fully decentralized internet soon be found buried inside a casket. But if blockchain internet succeeds, the modern-day cyberspace would be leverage no less than the legacy internet that unwrapped unlimited possibilities since its induction.

The spotlight in the tech industry is again being shifted towards the world-of-internet infusing curiosity, controversies, and contemplation as some experts vouch for blockchain as the new internet

The internet didn’t come into existence as a separate entity to connect the entire world in a single place. Rather, it was developed as the decentralized network for internal communication by a military venture called ARPA. But over time, this network proliferated and became the worldwide web, or we know it as an “Internet”. 

undefined

( image under construction) 

Internet is somewhat like the highway roads, which are interconnected with the network of small roads and boulevards through which the vehicle passes to and fro to transport goods to the destined place. On the internet, these roads are compared to the routers that take user queries (in the form of data packets) to the relevant server to fetch the answer and delivers back to the user. 

Why so much noise over Blockchain-Internet 

The internet is already a decentralized network; as such there is no ownership then why Blockchain is claiming it to make it decentralized all over again. Here is the twist, a small group of large companies like Facebook, Apple, Amazon, Netflix, and Google, along with other companies like Twitter and Microsoft rule this virtual terrain. They are known as the FAANGs.  

Most of our personal data are stored and controlled by FAANGs and very few by others. Eventually, these platforms have an enormous influence on what sources of information we consume or access daily. So indirectly they control us through the internet. 

undefined

( image source: forbes.com) 

Intermittently, it changes the internet status from decentralized to centralized, and that’s where blockchain evangelist thinks that its time for the internet revolution in real sense. A decentralized internet would not use centralized servers. Instead, it would use a network of nodes (computers) and widely distributed data. 

Can Blockchain replace the internet 

Nothing is permanent, and changes are inevident.  

  • Google is a top-notch search engine with 3.5 billion queries running through Google’s search algorithm every day. Although there is nothing wrong with that, for a few people, the privacy issue is a matter of concern. A blockchain-based search engine (BBSE) is a good option. BBSE makes search data safe as it is encrypted and stored on a blockchain. So, whenever someone searches for a keyword on a blockchain-based search engine, the search engine scan through the distributed ledger to show results. Nebulas, Presearch, and Desearch are some popular name of BBSE provider 
  • With BBSE, no more personal data would be used by intermediaries to make money. Every search that we as consumers generate remains under our control stored in the blocks, secured via cryptography and timestamped, and traceable. 
  • A decentralized internet is recently introduced by Skycoin. The developer version of decentralized Internet “Skywire”, is a mesh network of interconnected devices with more than 10,000 nodes or computers. The system or network will act as a data exchange network just like the internet and allows unrestricted flow of information. Skywire has the following features.  
undefined

( image source: coinspeaker.com)  

  • To access the internet we solely depend on ISP’s or Internet Service Provider. Besides, their poor service and slow internet speed, we still stick to them as there are no alternatives. Blockchain can change this. Just imagine the users own all the wireless hardware necessary to form a vast internet network from where anyone can go online. Just like “Skywire” one more such network is Andrena, it uses blockchain technology to form and organize the online community, without a central authority (like ISPs). Through Andrena, users can own wireless hardware to deliver the Internet to each other 
  • Today consumer uses the internet to buy products online for which they pay transaction fees to payment services. This can be changed. The blockchain can transfer and store money as well as replace all processes which rely on charging a small fee for a transaction. 
  • How worst any country can hit with financial losses if the internet is shut down completely. Can they still continue their trading business? The answer is yes if blockchain is allowed to transfer data without the internet. In the year 2019, a bitcoin was transferred through radio-waves, the incident opened new hope for blockchain replacing internet. It is too early to predict, but it can’t be denied that offline communication of any type is possible through blockchain.  

Though blockchain is regarded to be next internet, its full-fledged deployment is challenged by few of its limitations like scalability, slow transaction speed, and interoperability. For example, if you are using blockchain-based internet to search, it will generate a new transaction. With millions of users worldwide, one can expect an infinite number of transactions generating on its blockchain. 

If the blockchain is not scaled to handle large data, improved transaction speed, and ability to communicate with their counterparts, the dream of fully decentralized internet soon be found buried inside a casket. But if blockchain internet succeeds, the modern-day cyberspace would be leverage no less than the legacy internet that unwrapped unlimited possibilities since its induction.

If you’ve got a problem in the interface of the app, then that can lead to multiple malfunctions in the app and that’s why it’s important to use the assistance provided by the tech consultancies to deal with the issue. You can also connect with Cash App customer service by simply dialing the tech support number and seeking some tips and tricks.  
If you’ve got a problem in the interface of the app, then that can lead to multiple malfunctions in the app and that’s why it’s important to use the assistance provided by the tech consultancies to deal with the issue. You can also connect with Cash App customer service by simply dialing the tech support number and seeking some tips and tricks.  

If you’ve got a problem in the interface of the app, then that can lead to multiple malfunctions in the app and that’s why it’s important to use the assistance provided by the tech consultancies to deal with the issue. You can also connect with Cash App customer service by simply dialing the tech support number and seeking some tips and tricks. 

 

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