ITC Infotech

Business-friendly Solutions

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ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech is a fully owned subsidiary of ITC Ltd, one of India’s most admired companies.

Certifications

ISO 9001:2015
ISO 27001
CMMI Level 5
NA
10000+
2000
Locations
India
No.18, Banaswadi Main Road, Maruthiseva Nagar, Bengaluru, Karnataka 560005
+918022988331
United Kingdom
Building 5, Caldecotte Lake Drive, Caldecotte, Milton Keynes, Buckinghamshire MK7 8LF
+441908230055
United States
12 North State, Route 17, Suite 303, Paramus,, New Jersey, New Jersey 07652
+12013369431
UAE
Suite No. 3501, JBC2, Cluster V, Jumeirah Lake Towers, Dubai, Dubai
+97144564616

Focus Areas

Service Focus

20%
10%
10%
10%
10%
10%
10%
10%
5%
5%
  • Big Data & BI
  • Mobile App Development
  • Web Development
  • Software Development
  • Testing Services

Client Focus

80%
20%
  • Large Business
  • Medium Business

Industry Focus

15%
15%
15%
15%
15%
10%
10%
5%
  • Hospitality
  • Manufacturing
  • Travel & Lifestyle

ITC Infotech Clients & Portfolios

Airline’s platform of Intelligence
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Airline’s platform of Intelligence
  • Airline’s platform of Intelligence  screenshot 1
$500000+
100 weeks
Information Technology

Travel is becoming stressful, forcing airlines to invest in digital technologies that ease the pain of passengers. The technologies include real-time data, analytics, automation, Artificial Intelligence (AI), Machine Learning, and Natural Language Processing (NLP). On the operations side, there is growing competition as airlines battle it out to enter new markets, create new partnerships, launch aggressive loyalty programs, manage capacity and attract new segments with full service, low cost, ultra-low-cost and hybrid models. The key to staying on top during these turbulent times is to use data and cutting-edge platforms/technologies to innovate. Airlines keen to address the challenges and opportunities before them leverage ITC Infotech’s expertise in the airline industry to transform business. We bring 15+ years of global experience in the industry to provide improved omnichannel customer experience and systems modernization.

Enabling Customer Service Agents to Build Strong Relation Using Salesforce’s Service Cloud
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Enabling Customer Service Agents to Build Strong Relation Using Salesforce’s Service Cloud
  • Enabling Customer Service Agents to Build Strong Relation Using Salesforce’s Service Cloud screenshot 1
$500000+
100 weeks
Information Technology

We are Enabling Customer Service Agents to Build Strong & Personalized Customer Relationships Using Salesforce’s Service Cloud. We Offer End-to-End Salesforce Services and Wear Multiple Hats as Your Salesforce Partner – Consulting, Transformation, Implementation, and Managed Services.
Our Global Salesforce Practice of 400+ consultants with 200+ Certifications Will Help Accelerate Your Salesforce Transformation Journey.

DxP Services
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DxP Services
  • DxP Services  screenshot 1
$500000+
100 weeks
Information Technology

DxP Services, the new business unit of ITC Infotech deepens the 20-year strategic alliance between ITC Infotech and PTC. It will create unique value by leading the adoption of Digital Thread and NextGen SaaS for the Industrial segment. DxP Services will focus on accelerating customer adoption of PTC’s industry leading Windchill® and Windchill+™ product lifecycle management (PLM) software in the cloud. DxP Services and PTC will jointly create the tooling and methodologies required to accelerate adoption of SaaS for the PTC Windchill® ecosystem, along with the best practices and other assets of both ITC Infotech and PTC.

ITC Infotech Reviews

4.9 7 Reviews
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Sandeep Angra

Unifi Aviation LLC – Sandeep Angra

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
Information Technology

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Review Summary

Hello, I am Sandeep Angra and I am the CIO/CTO at Unifi Aviation. My role involves overseeing the development and dissemination of technology for external customers, vendors and other clients to help improve and increase business. Additionally, I also oversee the people processes and technologies within the company's IT Organization to ensure that they deliver outcomes that support the goals of the business.

ITC Infotech has been our strategic technology partner in our transformation journey. The domain knowledge about the travel industry, understanding of our processes and requirements has been really good. The team from ITC Infotech has become an integral part of my IT Organization and the team has a demonstrator ownership commitment and accountability and it's very professional in their service delivery.

The team from ITC infotech is engaged in multiple areas including enterprise data lake, robotic process, automation, application support, cloud infrastructure, IT Helpdesk and quality assurance.
We hope to have a long-standing association with ITC Infotech! See infotech in the years to come. Thank you.

What service was provided as part of the project?

IT Services

Mark Sims

Unifi Aviation LLC - Mark Sims

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  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
Information Technology

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Review Summary

I'm Mark Sims from Unifi Services and I am responsible for technology operations and infrastructure including ITSM Processes such as change management, major incident management, and problem management focused on process improvement, promoting optimum efficiency while maintaining operational standards.
ITC Infotech has been our partner for a short duration but feels like we have been partners for a very long time. Their understanding of our processes and our customer requirements has been amazing. They have been very committed, responsive and very professional in the way they have delivered support services. I sincerely wish our relationship and partnership go a long way and we keep delivering excellent customer experience in the years to come.

What service was provided as part of the project?

IT Services

Describe your project in brief

Unifi Aviation LLC - Mark Sims

What is it about the company that you appreciate the most?

ITC Infotech understanding of our processes and our customer requirements has been amazing. They have been very committed, responsive and very professional in the way they have delivered support services

Adnan Ghauri

Infotech has been a valued partner to Baker Hughes for over a decade providing PLM and digital consulting services.

Rating Breakdown

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  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

Hi, I'm Adnan Ghauri Director Enterprise Architecture for product lifecycle management at Baker Hughes for almost three decades I’ve been supporting strategy planning and implementation of PLM in discrete manufacturing and in process industries enhancing cross disciplinary integrations, product time to market, market penetration, and regulatory compliance through both vertical, as well as horizontal integration of PLM.

Infotech has been a valued partner to Baker Hughes for over a decade providing PLM and digital consulting services.
Infotech team has always demonstrated a high level of professionalism in all their deliverables to help Baker Hughes achieve its business objectives and to meet the very tight timelines we have.
We continue to look forward to strengthening our association with ITC Infotech!

What service was provided as part of the project?

IT Services

What is it about the company that you appreciate the most?

Proficient working acumen.

Timely deliveries of each modules.

What was it about the company that you didn't like which they should do better?

Nothing that I can think of for now.

Paul Johnson

I see the relationship with the ITC Infotech being a very strong one for many years to come.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

At PIB we work with ITC Infotech for several years building both our digital and our data proposition. Some of the deliveries been very good already but is building a big data warehouse of which we are now building out further data analytics capabilities and digitization and modernization of our proposition. I see the relationship with the ITC Infotech being a very strong one for many years to come mainly because they have both the expertise and the proactiveness of engagement style that we really enjoy at PIB, and this will lead to really excellent outputs in the coming years so thank you very much ITC Infotech.

What service was provided as part of the project?

IT Services

What is it about the company that you appreciate the most?

The team is highly efficient and adheres to a strict schedule, ensuring prompt delivery of their services and results.

The team demonstrated exceptional collaboration skills by fostering a welcoming and inclusive environment, enabling a seamless and productive working relationship.

What was it about the company that you didn't like which they should do better?

The overall experience was outstanding, with no areas of dissatisfaction noted.

Kumar Mishra

ITC infotech has done fabulous job in meeting our exceptions...

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
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Project Detail

In Progress

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Review Summary

What was the project name that you have worked with ITC Infotech?

Confidential

What service was provided as part of the project?

IT Services

Jim Maksymiuk

They did a good job and best in overall package: Loactions; Capabilities; Versatily.

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

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Review Summary

What was the project name that you have worked with ITC Infotech?

Confidential

What service was provided as part of the project?

App Designing (UI/UX), IT Services, Implementation Services

Darragh Byrne

Great technical expertise.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

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Review Summary

What was the project name that you have worked with ITC Infotech?

Manufacturing Execution & Planning

What service was provided as part of the project?

IT Services