ITERON AG

ITERON, a technology and consulting service provider, is an ideal partner for organizations seeking to deploy customized IT solutions that are powered by Process Automation, Cloud Services, AI, data science, and blockchain. Evidence of their digital prowess can be seen by the holistic engagement ITERON has with clients that are spread across the supply chain, retail, digital marketing, healthcare, and more. ITERON makes this possible for its clients by employing a team of experts that have decades of experience in successfully completing IT architecture restructuring projects. ITERON is also specialized in doing what they call “rescue projects” to restart and restructure the stopped projects due to resource issues or budget constraints and deliver them successfully with their robust process.

Joe Tellez, Director, ITERON US Inc, coming with a rich experience of 20+ years from various industries in the US. A Passionate innovator and a strong liaison between business members, management, and developers to help drive corporate-wide initiatives of achieving world-class, cutting-edge technology solutions to streamline an array of business processes.

ITERON addresses business challenges and provides consultations/solutions by implementing it in Agile Methodology without impacting the client business processes as well as cost budgets. Presuming that project job roles are full-time positions, companies try to on-board individuals not understanding the pattern in which the various experts are needed in a project. ITERON takes a Team versus One approach and does not talk to our Customers about FTEs or positions or developers. We talk about the value which we bring as a team by providing end to end services by deploying the right role in the right phase of the project.

For customers that outsource end-to-end IT Services, ITERON deploys a team of experts that can understand the culture and language of the client. These individuals acting as a single point of contact between ITERON and its customers are responsible for ensuring that the requirements, expectations, and concerns of the customers are addressed. As time is vital, ITERON liaises with the near-shore and offshore teams to meet delivery timelines and quality standards. In case a company has an internal IT team, ITERON appoints a delivery manager as an investment to oversee the performance and mitigate concerns or bottlenecks.

A premium feature at ITERON is the “Free Proof of Concept,” that it provides to customers. Often it is difficult for an individual to trust a third party solution provider without a distinct knowledge of their working model. To ensure that such decisions are not solely based on presentations or portfolios, ITERON offers a free 40 to 80 hours trial to clients without any contractual obligation. This risk-free approach, titled “Sprint ZERO”, allows stakeholders to get a proper understanding of the team, communication model, working model, and quality of deliverables. In the end, the client has all the parameters for evaluation before awarding the contract to ITERON.

ITERON provides custom-built applications for various industries, including Supply Chain Management, Pharmaceuticals, Education, Property Management, Marketing, and Ecommerce. The focus is on process automation enabling the Customers to reduce the lead time and to eliminate manual errors and interventions. Blockchain is an evolving technology, and ITERON’s primary focus is to bridge the gap between Industries and Technologies. We provide high-end consultation to show the industries on how and which parts of their business could be moved to the blockchain without impacting the IT landscape.

The customer attrition rate of ITERON is just 2%. We have a healthy growth with a 70:30 ratio. 70% are business from repetitive customers and 30% through new businesses. We appoint an Account Manager who liaises with the customer regularly to gauge the satisfaction levels and act swiftly. Operations Manager has weekly reviews with the Client Manager to show the status of Project or Support tasks and clearly highlight the bottlenecks. Management reviews with the CEO happen quarterly with a key focus on how ITERON can improve the IT Landscape of the Customer, solve challenges, and redundant costs.

Our approach is as follows 

We have provided solutions for the following industries

Our approach is on a case to case basis based on client requirements. We use Hyperledger Fabric and Ethereum for our developments and have a strong team to scale up to the needs. Below are the reasons to propose Hyperledger for our developments

The technology stack is decided based on client requirements. If the client has an internal IT team that will take over the support, we comply with the Tech Stack of the client. If the client is open with the Tech Stack, our CoE will study the roadmap of the application and decide on a suitable Tech Stack. Below is the tech stack which we follow in general but not limited to these technologies.

In a few instances, we have trained the client’s internal IT team on blockchain for them to scale the application without dependency on ITERON. We have a robust knowledge transfer process which enables the clients’ team to scale up in 4 to 6 weeks.

A decentralized application is a new evolution of web application that is highly secured. It has its own protocols, data encryption and data storage on a blockchain
Web applications are centralized that are stored on remote servers in hybrid or public or private cloud.

In our opinion, evolution will gradually move towards decentralized applications as the organizations get more and more matured and trust the concept. Based on our experience, we see that enterprise clients are reluctant to adapt to the blockchain. They would like to innovate but cautiously.

Based on our experience until now, we feel that the hybrid of decentralized apps and web apps will prevail for the following reasons

The trend of ICOs, raising money without any equity commitment, is picking up on a large scale. This trend will be better and better with time due to the following factors

Having said this, money along could not make a start-up idea a success. Investors’ loyalty, business guidance, connection to industry influencers, MVP are quite critical, which is totally void in ICOs.

The following are the key factors that decide the Project costs. This includes the direct services costs of blockchain as well as support applications

All blockchain-related infrastructure, Network costs, Cloud costs are charged at actual. These are managed directly by the client once the initial setup is done. 

The client has a wide range of pricing models to choose from depending on the budget, requirements, project stage, and future roadmap. Sometimes, we also do a combination of one or more pricing models, which is mutually agreed with the client.

MVP/POCs            $20,000 to $30,000.
Full blown Products        $50,000 to $150,000.