Overview
NA
1,000 - 9,999
2011
Part of the KMS Group, KMS Solutions is a technology consulting firm with a mission to empower digital enterprises and help them operate more effectively by leveraging software engineering excellence, digital capabilities, specialized accelerators, and fit-for-purpose solutions alongside strategic software partners. KMS Solutions has cooperated with various international enterprises operating in different industries, including ISVs, Banks, Financial Services, Insuranc

Part of the KMS Group, KMS Solutions is a technology consulting firm with a mission to empower digital enterprises and help them operate more effectively by leveraging software engineering excellence, digital capabilities, specialized accelerators, and fit-for-purpose solutions alongside strategic software partners.

KMS Solutions has cooperated with various international enterprises operating in different industries, including ISVs, Banks, Financial Services, Insurance Institutions, FinTechs, and Healthcare across the Asia Pacific region.

Our key services include: 

  • Business Technology Consulting: Develop an end-to-end roadmap for IT adoption
  • BankTech services: A central hub of innovative technology solutions to accelerate the Digital Banking journey
  • Digital Apps and Platforms Development: develop digital products to capture new revenue streams
  • Digital Team: Build and Scale Your Agile Engineering Team with Confidence 
  • Data & Analytics: Turn data into profitable and actionable insights 
  • Digital Testing: Ensure software quality and accelerate the product's time-to-market
  • Scaled Agile: Adopt Agile mindset and framework to build a lean business

To learn more about KMS Solutions, visit: https://kms-solutions.asia/

Contact us: [email protected]

Key Clients

APAC's top growing companies

Certifications
vn
Vietnam
KMS Solutions
2 Tan Vien Street, Tan Binh District, Ho Chi Minh City, Thanh Pho Ho Chi Minh 700000
+842838119977
us
United States
KMS Solutions
1776 Peachtree Street NW Suite 200N, GA 30309 (678) 813-1KMS, Atlanta, Georgia
Focus Area
Service Focus
  • App Designing (UI/UX)
  • IT Services
  • Mobile App Development
  • Software Development
  • Testing Services
  • Web Designing (UI/UX)
  • Web Development
  • Cloud Computing Services
  • Maintenance & Support
12%
12%
12%
12%
12%
12%
12%
8%
8%
Client Focus
  • Medium Business($10M - $1B)
  • Large Business(> $1B)
70%
30%
Industries Focus
  • Banking
  • E-commerce
  • Insurance
  • Retail
  • Agriculture
  • Business Services
  • Consumer Products
  • Education
  • Healthcare & Medical
  • Industrial
  • Information Technology
  • Manufacturing
  • Real Estate
  • Telecommunication
  • Other
10%
10%
10%
10%
5%
5%
5%
5%
5%
5%
5%
5%
5%
5%
10%
Customer Reviews
4.9 (4 Reviews)

Good service

Trân Phùng
posted on 8/4/21
KMS is a well-known technology company in Vietnam with high standard development and consulting capability. They have been working with many big clients in Aus, US, UK and Asia so my company chose them for one of our digital platform development projects and also the testing phase behind that.
They help us to turn our ideas into roadmap and make it a real product. Although the rate is high in VN because they mainly work for big enterprises but it is worthy with the consultation, service quality and the support service they provide.

What is it about the company that you appreciate the most?

Fast and effective service

Project Details
Software Development
$50001 to $200000
posted on 8/4/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Reliable Digital Team Service provider with good culture

Trung Trinh
posted on 7/5/21
We are having the pleasure to work with KMS Solutions in different software testing projects. All their members are at high responsibility for the jobs, and they commit to work things out despite the challenges.
The services quality as well as the output has always been excellent. They strive to set new standards in software testing and software development proving through the delivered results to customer.
Within the team, the collaboration is smooth and respectful.

What is it about the company that you appreciate the most?

Well-managed, open for discussion and straight forward, result oriented.

Project Details
Software Development
$50001 to $200000
posted on 7/5/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Reliable, hard working and highly professional team. Excellent development service!

T
3 months ago
The crew was productive and efficient despite working remotely. They provided multiple constructive feedback and did a fantastic job of interpreting and clarifying complex technical processes to our internal team. The project was delivered on time and within budget.
Pros :
  • Excellent project management, generating functional and interactive designs, developing clean and high-qualitycode
Cons :
  • Working with them has been a pleasure so there's nothing to complain about
Project Details
Software Development
3 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score

What a grear team! This is the best IT company that you are looking for.

Phong Huynh
3 months ago
We have created our Super App with KMS Solutions. The designers and developers are extremely good and dedicated. We are happy with the final result.
Pros :
  • Excellent service, hard-working and high responsive team. Highly apprieciated thier solution oriented approach.
Cons :
  • Nothing to complain about thier service. We will choose their service in our next project
Project Details
Mobile App Development
3 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score
Executive Interview
Le Tran Bao Duy
Le Tran Bao Duy
CEO, KMS Solutions
Please introduce your company and give a brief about your role within the organization.
As a digital-first technology leader, KMS Solutions' fortes are innovative software services and digital solutions. Businesses come to us when they need the technical excellence to embrace digital transformation.

Our clients hail from diverse industries, mostly ISVs, Banking, Fintech, Healthcare, and Retail. They need our help to make their systems scalable and integrable as they grow.

Designated as the CEO of KMS Solutions, I'm all about strategically positioning my company as a long-term partner of our clients in their respective industries. It's also a central part of my job to make sure the leadership team establishes comprehensive agendas in three main areas:
  1. The core digital competencies.
  2. The trusted partner network.
  3. The key accelerators.
What is the story behind starting this company?
Technology is and will continue to be the framework on which the economy stands. Aspired to be the builder of that framework, KMS Solutions help our clients digitize their business and compete more capably proven by world-class digital capabilities and an extensive network of world-leading software partners.

Quality, reliability, and scalability are the three hallmarks we never compromise. By design, everything we do is digitally focused, of world-class standard, with engineering excellence at the core, and at accelerated time-to-value.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
We are technically a consulting firm at the core, around which other digital services revolve. Besides providing end-to-end software and application development tailored to clients' requirements, we take a problem-solving and consultative approach to identify and meet their underlying needs.

Named a global delivery network, our team of more than 1,200 technologists spreads over multiple countries. To provide added value, we sometimes subcontract our partners for the industry- or function-specific components needed for the project at hand.
How does your company differentiate itself from the competition?
First, we take a needs-driven approach. Before anything else, we discover the rationale of our client's needs, what is in their business model, and if they have any specific vision for technology adoption. Once we have a thorough understanding of their needs, we devise a solution roadmap for their problems.

Second, we are oriented to value and quality. We carefully design every facet of our conduct, be it the delivery, internal review, or audit to make sure all the work is done in time and with the quality our clients expect. We are willing to go many extra miles as long as there is no overhead burden for our clients.

Third, besides expanding our core competencies in digital engineering, we invest heavily in a few key accelerators to deliver the work faster for our clients. They are the talents, best practices, reusable frameworks, and IPs.
Please share some of the services that you offer for which clients approach you the most for?
Good numbers of clients come to us for custom development and integration of digital applications or platforms. They need our digital capabilities to elevate their main services or to anchor their core operations. Up next in our core offerings are software quality and data & analytics.

Recently we received more requests for our offerings in Banking & Fintech space where we have been working with various software partners on a few pre-built solutions (Moba, BankTest, InsurTest, etc.). Some also come up to get help build their agile teams and digital hubs in Vietnam.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our customer retention rate is 97% which speaks for our quality in terms of customer satisfaction. There are a few things we do to keep our clients engaged and delighted:
 
•    Understand our client’s business, priorities, and key milestones so that our team can be fully aligned and supportive.
•    Measure our own success by the impact we make on our clients' business.
•    Take ownership and free up the overhead on clients’ side as much as possible. We build our governance structure around it; make sure there is the sufficient review cadence to keep everything in check.
•    Invest into human capital and toolchain so that the work can be done as efficiently as possible.
•    Measure and track key metrics to ensure our outputs are consistent and at the highest quality standard.
•    Keep the communication flow open and seek frequent feedback, especially the improvement areas.
•    Stay on top of technology trends and the new way of doing things to provide suggestions back to our clients.
What kind of support system do you offer to your clients for catering to their queries and issues?
For each engagement, we typically set up the communication channels and review meetings regularly (weekly, monthly, and quarterly) with our clients’ counterparts. We make sure issues and queries are resolved early to get the right level of attention.

We also encourage daily meetings to sync across the teams for everybody to stay on the same page, get support when needed, and discuss the issues at the first layer. The escalation is set up in place for any issues that can’t be solved at that layer.

To keep track of the issue log, action items, and to foster collaboration, we rely on modern tools such as Jira, ZenDesk, Slack, Skype, Whatsapp, etc.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, pay per Milestone (could be in phases, months, versions etc.)?
We currently offer 3 commercial models: Fixed Price Project (pay-per-milestone or pay-for-outputs) for the well-defined scope of work, Dedicated Team (pay-for-headcount), and Capacity (T&M with minimum commit).
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We typically don’t consider transactional projects. We aim to become the trusted technology partner to accompany our clients in multiple years. There might be multiple projects within each engagement. As a general rule, a project sized less than $100K with no strategic objectives is not a right fit for us.
What is the price range (min and max) of the projects that you catered to in 2020?
Ranging from $50K to $2M+ at the project level. At the engagement level, it’s $1M and above per annum.
Where do you see your company in the next 10 years?
We have a great passion for software and love to see the impact it can make on businesses. We are on the way to becoming the leading technology consulting firm in the APAC region, enabling ISVs and Enterprises across the Banking, Fintech, Healthcare, and Retail sectors to build and adopt new software and technology effectively.
Team Members
Bich Le
Bich Le
Resources
5 ways to embrace evolving customer expectations in financial services
2 Downloads
Design for Digital Customer Experience
1 Downloads
How to thrive in the digital age: Building a digital platform
1 Downloads
How Finance can Lead Digital Transformation
3 Downloads