KMS Solutions

Ping Identity had two main features to work on for elements of their product PingOne® Cloud: A Browser Extension (BE) that needed maintenance
and enhancements, and a UI Library that needed development assistance. The Browser Extension runs on Chrome, FireFox, and Internet Explorer to support Ping’s Single Sign­On (SSO) service for websites that are not SAML enabled. The UI Library is a framework implemented to help applications like PingOne Dock and Web Portal have the same look and feel by having the same coding technique on the back­end.

They lacked the internal resources necessary to maintain their existing products while they moved resources to the new location. Ping Identity then decided to hired KMS for additional expertise as it had the right availability of resources and people with the skillset needed to get the job done in the allotted time.

KMS started with a six­person team that was built up to 12 people after just three months. The team consisted of one onshore Technical Lead based out of Ping Identity’s Vancouver office, and an 11­ person offshore Development team split into two scrum teams that trained and worked on the two different products for Ping Identity.

The team at KMS provided full maintenance and support for the Browser Extension, closed all of their new and existing customer support tickets, and resolved and maintained long overdue technical issues within Ping Identity’s set timeline. Ping Identity now creates support tickets for any non­urgent, unresolved issues where KMS can contribute to the solution. We also created improved scripts to scan broken apps and search for potential bugs on future browser versions, adding value to the work we did by ensuring longevity in their products. Going forward, the KMS team recommended qTest for test management to help with the internal development of tools. Ping Identity was very satisfied with the work from KMS. The quality of their products has greatly
improved since working with KMS, the number of resolved tickets has increased, and Ping Identity was able to successfully move to their resources
without jeopardizing their status as industry leaders.

Discovermarket is inspired to build an open API marketplace that connects insurers, distribution partners, and their clients to simplify customer protection needs. 

However, due to the large project scope and restricted count of in-house developers, Discovermarket sought to expand their team capabilities with IT outsourcing to effectively manage the escalating workload.

Successfully convinced Discovermarket with its strong digital capabilities and extensive financial domain, KMS Solutions was brought on board to offer additional expertise in product development. The KMS team consists of highly skilled front-end and back-end engineers tasked with designing, coding, and delivering demos for the Claim, Cyber, and Parametric domains in consecutive stages. 

Since 2022, the dedicated development team at KMS has been diligently working on various sections of the project. They commenced with the health insurance section, where they implemented health insurance comparison and health fulfillment features. Building upon this accomplishment, the team progressed to parametric, cyber retail, and corporate, dedicating their efforts to quote generation and the claims portal.

Moreover, the team took on the responsibility of designing and developing the front-end of Discovermarket’s product configuration. Thisfeature empowers insurers to customize the product according to their end users’ specific needs via a user-friendly drag and drop interface. KMS Solutions also helped Discovermarket team to proficiently manage the admin aspect of the platform, including oversee the user management system, access management, country & language settings and authorization permissions.

Both front-end and back-end repositories are held to rigorous metrics:

- Code coverage requirement of over 85%

- Limiting replicated lines to less than 5%

- 100% compliance with security hotspots

- Maintainability, reliability, and security all receive the A standard rating

PMI was planning to migrate their existing application to MSFT CRM 2011. However, they were facing challenges as they didn't have any automation test coverage within CRM 2011 and were unable to leverage their existing framework for this purpose. Additionally, most of their in-house manual testers are contractors with limited documenation of domain knowledge and test cases.

To address these issues, KMS has provided support by allocation an offshore software testing team. Understanding the client's requirements, the team has proposed the use of qAutomate to assist with testing for the new application. Our team also worked closely with PMI to understand the intricacies of their CRM 2011 implementation and developed comprehensive test cases to ensure thorough testing coverage. Through the implementation of QAutomate and the development of a customized testing framework, the team has been able to enhance the efficiency and effectiveness of the testing process.

Furthermore, our offshore team collaborated with PMI's in-house testers to transfer knowledge and establish best practices for future testing endeavors. This collaborative effort helped PMI build a robust testing framework and ensured the successful migration to MSFT CRM 2011, while also laid the foundation for future testing and quality assurance initiatives.

Faced with quality and cost challenges from their previous tech vendor, LexisNexis was determined to find a trusted partner to take charge of their project. Impressed by KMS' exemplary track record and unwavering commitment to long-term collaboration, LexisNexis decided to continue the project with KMS as their development team. Here's an overview of our key responsibilities:

• Consultation: KMS architects provide continuous high-level technology consulting in areas such as Big Data, Business Intelligence (BI), and data acquisition, ensuring sound guidance throughout the project.

• Development: Our skilled KMS developers, working in close partnership with HMS tech leads, deliver high-quality releases in two-week sprints, enabling timely progress and efficient development cycles.

• Professional Services: KMS offers dedicated Dev/QA resources to support the client's customer implementation team, facilitating rapid turnaround for client enhancements, configuration adjustments, and User Acceptance Testing (UAT).

Our robust tech stack comprises J2EE, Oracle, MongoDB, Cassandra, and AngularJS, empowering us to build reliable and scalable solutions for LexisNexis.

During the collaboration with Vonage on a project to develop an HTML5/JS desktop solution, KMS Solutions assembled a dedicated software development team.

The expertise of KMS architects was instrumental in defining a highly scalable and responsive HTML5 framework for the application. Additionally, the testing team at KMS worked diligently using agile/scrum methodologies, focusing on automating all regression test cases in parallel to ensure comprehensive coverage. As part of the project, KMS Solutions also contributed to the development of automated easy-on-click installation and auto-update features, enhancing the overall user experience for desktop users.

The GIC Real Estate Analytics project requires a competent partner with proven capabilities in Test Automation to handle its high development velocity and complex nature. KMS Solutions, with its highly-skilled testing team and 14 years of experience, has been selected to undertake this project.

Key Deliverables:

- Reusable and Maintainable Test Automation Framework

- End-to-End CI/CD Implementation

- Database Cleanup Post Test Runs

- Map Images Comparison

Tangible Results Achieved 

- 65% automation coverage over 1.5 months

- 75% reduction in testing efforts

- Centralized report server with a crystal-clear dashboard for tracking purposes

Maxis is a leading communication services provider in Malaysia, offering a wide range of high-quality digital services encompassing voice, data, and solutions. However, as Maxis' projects have become more complex with growing module integration, manual interventions in the test cycle are no longer practical. Therefore, Maxis was in search of a competent technology partner to enhance its testing capabilities.

KMS Solutions was recruited to provide extensive hands-on training in web, API, mobile, and desktop automation testing. After three months of comprehensive training, KMS Solutions has helped Maxis adopt a CI/CD pipeline integration and deployment, allowing the company to significantly reduce its time and resources while achieving a quicker feedback cycle for identifying and addressing bugs.

Committed to reach its Corporate Social Responsibility (CSR) goal, the Australian Bank is dedicated to providing seamless and trusted fundraising solutions. As software development is not their core competency, they required an experienced and affordable IT team to manage the entire software development cycle. With a strong track record in the financial services sector, KMS Solutions was selected for the task.

The development team employed the Ruby on Rails framework for the back-end and ReactJs for the front-end. The team was also responsible for manual, automation, load, and security testing.Additionally, the team deployed the product automatically using Jenkins on AWS cloud services, with a CI/CD server in place to ensure smooth deployment.

The platform has seen constant growth since its launch, with a total fundraising increase of 208% in 2018 compared to 2017, raising over $43 million.

With the increasing use of smartphones driving more customers, including businesses, towards mobile banking, Asia Commercial Bank (ACB) sought to capitalize on this opportunity by designing a mobile banking app specifically for its enterprise clients. Impressed by KMS Solutions' extensive experience in the banking domain and its robust digital capabilities, ACB decided to partner with KMS Solutions for product map creation and MVP app development.

Considering the complexity of the app, KMS Solutions proposed an Agile team comprised of highly experienced professionals. The team includes 01 Scrum Master, 02 Front-end Developers, 02 Java Back-end Developers, 01 Back-office Developer, 03 Test Engineers, 01 DevOps Engineer, and 01 Business Analyst. ACB also has an in-house team consisting of Business Analysts, UI/UX Designers, and UAT (User Acceptance Testing) Testers.

Thanks to the close collaboration between ACB and KMS Solutions, the minimum viable product was released just 4 months after the project was initiated.