LimTC

We hired a total team of 19 agents with LimTC. The teams were broken down into Lead Generation, Account Executives and Customer Success agents.
Lead Generation team has increased the inflow of leads by roughly 165% since we started working with LimTC. The best year yet the team delivered 230% YoY growth in leads! Appointment scheduled to appointment conducted rate was at a staggering 85% where before we could barely achieve 40%
The account executive team was responsible for conducting the meetings and basically selling the products. In the first year the team delivered 150% increase from the year before and the following year stood at about the same which is completely fine for us.
Customer Success team focused on upselling and cross selling our products, features and various add ons.

Our partnership with LimTC for Sales and Appointment Setting Services achieved truly remarkable results:

New Client Acquisition: Thanks to the strategic efforts of LimTC's dedicated sales team, we saw a staggering 45% increase in new client acquisition over the past year. This expansion not only boosted revenue but also significantly extended our market presence.
Revenue Growth: LimTC's contributions led to substantial monthly and yearly revenue growth. We experienced an impressive 30% monthly revenue increase and a substantial 55% annual growth, which has transformed our financial outlook.
Appointments Scheduled, Conducted, and Closed-Won: The adept appointment setters at LimTC scheduled and conducted a total of 1,200 appointments. Their dedication resulted in a remarkable 70% closed-won rate, which had a profound impact on our bottom line.

We hired a team of Customer Support and Customer Success agents to assist with our increasing demand and growth of our customer base. The customer success agent increased our upselling revenue by 200% within the first year and basically continued to double with each and every single year. This was made possible by our growing customer base.

Additionally, the Customer success team did an incredible job in retaining some of the customer that were not satisfied with the service of had technical issues. Our yearly customer churn rate reduced from 13% to 6% and this year they have been able to reduce it to just 3%.

We hired a team of Customer Support and Customer Success agents to assist with increasing demand and growth of our customer base. The customer success agent increased our upselling revenue by 200% within the first year and continued to double with every single year. This was made possible by our growing customer base.

Additionally, the Customer Success team did an incredible job in retaining some of the customers who were not satisfied with the service or had technical issues. Our yearly customer churn rate reduced from 13% to 6% and this year they have reduced it to just 3%.

After winning various high profile Global contracts, I needed a team of experts to roll-out our solution globally and also to develop the business further on an international scale. When taking into account different time zones, languages, regulations and consumer habits, this was quite a daunting task.
Thanks to LimTC's expertise and great understanding of the project, they immediately put a fantastic team together that was ready for me to use without having to worry about a thing.
Anton has a great level of emphathy which makes him one of the best Sales Professionals I have come accross and this is why he is so successful. He has the ability to deeply understand his client's needs and based on that, he is able to chose the perfect people for the job and the client.
The Kiev Team is hugely dedicated, highly responsible and always available despite any time zone differences. I was really impressed how effortlessly they have taken over the tasks and how I was free to focus on my job while everything was running smoothly.
If you are thinking about outsourcing your global Sales activities, I can only highly recommend LimTC, they are the best!

Thank you for your support. They provided much needed help when it was needed the most.
I was quite happy with the speed, professionalism & attitude. Looking forward to continue working with LimTC.

Thanks to the LimTC team, the company not only fulfilled its goal of providing competent 24/7 chat support to its users, but they actually helped improve the overall internal process. The team's passion and hands-on approach led to both parties having good communication during the project.

We were looking for L1 Customer Support Specialists, who with Technical Knowledge, Great communication skills and a quick learner.
Our aim was to create a 7/24 live chat channel for our customers to provide the best after-sales experience.
LimTC as a service provider was easy to recognize from the very first conversation with their knowledge, experience and, western mindset.

After deciding that the LimTC will be our vendor for this project, we quickly handle knowledge base, expectations and objectives.

Anna as a co-founder was our main contact and with her outstanding Customer Support/Success knowledge and managing experience, we began building a team with no hassle.

Started with 2 L1 specialists and grow to 6 people within 3 months. Nowadays managing 10+ people team
Thanks to their adaptation, experience and open communication, the LimTC team not only dominated our processes but also lead us to improve and ensured that our daily operations running smoother than ever.
LimTC becomes part of our team, never had any issue with communication. They are always available and very responsive to any requirements. Our trust in their team has allowed us to focus on the development of our platform and deliver better every day.
Their hands-on approach and passion are impressive. Competencies in owning the project fully, understanding processes from the day one and spreading it to all teams successfully.

We had to increase our sales and the quality of our service. Both worked out extremely well with team of LimTC. Anton leads his people with empathy and understanding on one side but with strong figures and targets on the other side.
We were extremely satisfied with the results and I personally would even have increased the collaboration.
With my new company I will soon be client again because I know that we will together reach our targets. What else can I say.

I was looking for Experts in the field of Marketing to join my team considering that 2 Reward ME is a new project empowered by Clearline Mobile, a leading marketing platform that has been in the market for more than 10 years. So I hired a Digital Marketing Director and a Social Media manager with no hassle and at a very affordable rate. They boosted the pace and I was able to launch 2 Reward Me on the planned date of the launch. I never expected outsourcing to be that effective, their team understood my market very quickly and was able to approach the market and face the challenges. They have taken a load off my shoulders, they surprised me with running the project smoothly and finding solutions to any problems they meet. Now I can rely on them and focus on my core functions and my other projects.
I wanted support to launch my project in time and a team to rely on to deliver excellent service to my customers. My customers are mainly C level and to meet their expectations and deliver excellent service is a bit difficult, however, they were able to make that happen.
It was a risky move, but it was worth it!
I was able to launch my project in-time, got more organized, and had a team to support me with their experience and knowledge. My social media has been successful and I was able to organically generate engagement and increase my followers. Their Social Media Manager understood my market and was able to build a solid strategy aligned with our goals and activities.

Anton, Anna, Olga and the rest of the team are hard workers and results-driven. They communicate well, whether by email or phone. They document everything and move fast.