LITSLINK

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4.7 20 Reviews
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LITSLINK— a distinguished US-based software development company—is proud to deliver superior IT services to a global clientele of over 300 customers. Our diverse expertise spans: 

  • software development; 

  • mobile app development; 

  • web development; 

  • virtual reality development;

  • app modernization; 

  • optimization services;

  • DevOps consulting;

  • software testing.

And now, at the forefront, Machine Learning, Artificial Intelligence, and business automation.
 

In our quest for excellence, our success is driven by a seasoned team of professional developers, creative designers, and experienced IT specialists, totaling over 300 professionals. To ensure top-notch quality, we prioritize hiring senior-level professionals, ensuring a wealth of experience in every project we undertake. Plus, we carry out all processes in-house, showcasing our dedication to retain control over the entire development lifecycle.
 

At the core of our collaborative approach is transparency and communication. We go the extra mile to ensure product demos at the end of each sprint, 24/7 availability of a dedicated manager, on-call business trips to your location, daily commits from engineers, access to our project management system, and daily video calls with developers. Our commitment goes beyond efficient project delivery; we strive to provide cost-effective solutions that trim expenses while upholding the highest standards of quality and efficiency.
 

Building on our dedication to innovation, we’ve become experts in Machine Learning, Artificial Intelligence, and business automation. Our team of senior-level developers and designers leverages the latest technologies to craft reliable, fast-loading, and high-quality websites and mobile applications tailored to your specific needs.

As your strategic partner, we not only outpace the competition but also underscore the significance of our in-house processes, offering comprehensive control and expertise throughout your project.

Moreover, in response to the dynamic business landscape, we extend our services to encompass marketing solutions for our clients. This includes tapping into our expertise to optimize their businesses and boost their market presence.

$50 - $99/hr
250 - 999
2014
Locations
United States
530 Lytton Ave 2nd floor, Palo Alto, California 94301
650-865-1800
United States
100 East Pine Street, Ste 110, Orlando, Florida 32801

Focus Areas

Service Focus

35%
15%
15%
15%
10%
5%
5%
  • Software Development
  • Mobile App Development
  • Web Designing (UI/UX)
  • E-commerce Development
  • Maintenance & Support

Client Focus

50%
50%
  • Medium Business
  • Small Business

Industry Focus

25%
25%
25%
25%
  • Business Services
  • Financial & Payments
  • Healthcare & Medical

LITSLINK Executive Interview

Anton Trubnikov
Anton Trubnikov
President
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Please introduce your company and give a brief about your role within the organization.
LITSLINK is a software development company headquartered in the US. With 300+ tech talents on board, we provide full-cycle development services to meet the needs of our clients.

From custom mobile solutions to data science and artificial intelligence, we cover every aspect of software development to ensure a hassle-free experience for our customers. A personalized approach to clients’ requests focus on quality, and exceptional service are three tenets that lie at the core of LITSLINK's philosophy.
What is the story behind starting this company?
The idea of establishing a software development company emerged from the need to provide seamless and hassle-free development services to clients in the US and Europe. We noticed the rising demand among startups and SMEs that required a software development team but were limited resources.

As an alternative to hiring in-house engineers, more and more companies opted for outsourcing as a cost-efficient and less risky option. You can partner with a reliable vendor, benefit from their expertise and scale up and down at any stage of the project. We realized that outsourcing could bring lots of advantages to companies worldwide and started this business to bring high-quality outsourcing to the global market.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team of 300+ in-house tech specialists working with projects in different industries. Depending on our client’s needs and requests, we assemble a team of engineers with relevant experience in the market and the required tech stack.

So, whenever clients require professional consultancy, an expert team, or just an extra pair of hands, we have all the resources to satisfy their needs.
How does your company differentiate itself from the competition?
A hassle-free development process and extensive experience on the market are two factors that set us apart from the competition. We always strive to implement our customer’s ideas in the best way taking into account their preferences and needs.

Thus, when our clients reach out to us, they are sure to benefit from our team’s extensive expertise and skills.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our team works with clients in different niches, from eCommerce to fintech and ML. Since we always strive for a long-term partnership, we invest in building tight collaboration with all our customers, which helps us maintain a decent return rate estimated at 78%.
Please share some of the services that you offer for which clients approach you the most for?
As a rapidly growing software development hub, we provide a full range of services to meet our customers’ needs. We have different clients, from startups and SMEs to large enterprises. In this regard, we need to stay really flexible to ensure our customers can rely on us on all the aspects of our collaboration.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
With solid experience on the market, we have an ambitious goal to have a 100% satisfaction rate. However, we realize it’s impossible to be there.

Our project managers ensure they cater to our client's custom needs and take into account their preferences. Thus, when we start working on the project, we conduct an introductory call, discuss the level of the customers’ involvement and all the details to ensure we see eye to eye on all the issues.

Thanks to our approach, we are proud to have a pretty high satisfaction rate of 85%. But we always strive for excellence in everything we do, so we hope to increase it further in the upcoming years.
What kind of support system do you offer to your clients for catering to their queries and issues?
Suppose we mean maintenance and support stages for the projects we built and shipped. In that case, we have a standards service-level agreement where we allocate a certain time and specialists to ensure the product of our client runs following the client requirements and provides a seamless user experience.

As a rule, the maintenance stage takes 40 hours/month on average. But the amount of hours highly depends on a specific client and their product.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We adopt a variety of payment structures - it might be fixed price, T&M, or pay-per-milestone. We are quite flexible on the payment terms as we strive to cover our customers’ needs in the best way. Thus, we usually take a personalized approach to each particular case.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We are proud to stay really flexible given our current company’s size and clients. In fact, we do not have minimal budget requirements as we have projects with a budget of a couple thousand, providing product or UX design services.

At the same time, we can set up a team of 20+ engineers with a budget of $150K+/month. But the final cost is highly dependent on the customer’s needs, chosen tech stack, feature set, etc.
What is the price range (min and max) of the projects that you catered to in 2020?
The price range usually varies from $30K-$150K per project if we take into account the projects that were started and finalized in 2020.
Where do you see your company in the next 10 years?
LITSLINK has been growing rapidly so far, and we continue to maintain this growth by scaling further in terms of projects and the team. We are constantly searching for new talents who can bring value to our customers and strengthen our team with their skills and expertise.

LITSLINK Reviews

4.7 20 Reviews
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  • Mobile App Development
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A great company to work with, truly part of the team

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
Completed
Insurance

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Review Summary

We worked with LitsLink for around 5 years. They provided us with 5 developers, to QA and UI/UX designer. They were part of the team, joining us in meetings every day.

They were always hard working and smart, always willing to go the extra mile, and seeking feedback and ways to improve.

I would happily recommend them to anyone.

What was the project name that you have worked with LITSLINK?

API development and support

What service was provided as part of the project?

Mobile App Development, Software Development, Web Designing (UI/UX)

Describe your project in brief

It was to create a python API and dev ops infrastructure for our company. Also to provide QA support, mobile and web app development, and UI/UX.

What is it about the company that you appreciate the most?

Ability to get the job done, great communication, value for money.

What was it about the company that you didn't like which they should do better?

Nothing.

Warning: Terrible Experience and stay away from this subpar, deceitful agency

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Other Industries

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Review Summary

Warning: Avoid this deceitful agency! A terrible experience - payments withdrawn without consent, promised app undelivered for $15k. Concrete evidence supports claims of incompetence in sales, project management, and engineering. Despite positive reviews, actual performance is sub-par. Expect endless scope discussions and stress. Incompetent and unreliable, excelling only in basic projects. Initial promises shattered by false commitments, delays, and additional fund requests. Claiming US-based falsely, engaging in unethical practices. They missed deadlines, failed in specified requirements, and lacked competence. For a successful, stress-free project, steer clear of this agency.

What was the project name that you have worked with LITSLINK?

Full functional cross platform app live on app stores

What service was provided as part of the project?

Mobile App Development, Software Development, Big Data & BI

Describe your project in brief

Full functional cross platform app live on app stores

What is it about the company that you appreciate the most?

While there is nothing particularly remarkable, as I perceive them as incompetent, one aspect worth highlighting is their notable ability to lie and manipulate information. Their involvement in unethical business practices is especially conspicuous. Warning: Terrible Experience and stay away from this subpar, deceitful agency

What was it about the company that you didn't like which they should do better?

The sales and project management team should adhere to straightforward practices and refrain from engaging in unethical behavior such as lying or manipulating information. Additionally, they could enhance their team by hiring more competent engineers.

Oleksandr Pelykh

It's easy to communicate with LITSLINK and they have high skilled and motivaed vedelopers.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

We were tired of looking for the RN dev on the market and divided to cooperate with LITSLINK. Now One of their developers has already been working with us for 1 year and we are fully satisfied. Dev is very productive, and communication with managers is easy. Any issue could be solved fast.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

Communication with managers and developers seniority level. Loyalty and oppeness.

What was it about the company that you didn't like which they should do better?

Of course, we always want cheaper service with the same level of quality.

Erik Paulson

Smart, responsive and reliable Team

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

We have worked with LITSLINK on a few projects. They have a smart, reliable, responsive and friendly team. We have a few more projects in the pipelien for them and enjoy our partnership. I highly recommend them.

What service was provided as part of the project?

Software Development

Tiia-Mai Truup

Professional team

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Litslink helped us to develop application for iOS and Android.

The whole process was handled professionally by all team members. We worked together with Nadiya, Valeriia, Oleksandr, Anna and Vladimir. We had personal contact via video conferencing and daily contact via Slack.
Something we really appreciated was the availability and quality of work.

Highly recommended.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

Availability and great skills

What was it about the company that you didn't like which they should do better?

n/a

James Russo

LitsLink - Reliable and Professional Talent

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

LitsLink was incredibly reliable and professional throughout our engagement. They really went out of their way to make sure that we our projects succeeded and continued to answer questions even after the project had completed. We were so happy with the initial work that we have contracted with them again for another project that is also going well!

What service was provided as part of the project?

Big Data & BI

What is it about the company that you appreciate the most?

Professional, reliable, and great price. Knowledgeable on AWS

Brosnan Hoban

LitsLink is the best of the best - QuickPix App

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

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Review Summary

Litslink helped us build our IOS app and website from scratch.

Sergey, Tetiana and the whole LitsLink team has gone above and beyond my expectations. There hands on approach and attention to detail is the best in the industry. They helped us bring our app idea to life. I can't thank them enough for everything they have done for us.

Highly recommend and look forward to continuing our relationship with them!

What service was provided as part of the project?

Mobile App Development, Software Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

The Litslink team is great at communication and delivering on their word.

What was it about the company that you didn't like which they should do better?

n/a

Pierre Guy Bareges

Awesome from design to tech teams

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

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Review Summary

We work with litslink for more than a year on different projects.

They helped us on many different tasks ranging from design to backend. Working remotely means that communication is key and they never failed us. They were able to had a lot of flexibility to our team. We move fast and lean and they give us the ressources to doing so.

Highly recommended !

What service was provided as part of the project?

App Designing (UI/UX)

What is it about the company that you appreciate the most?

Communication, problem solviers, reactivity

Erik Bolmsj

Top performance in app development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

The LITSLINK team did an excellent job in developing an app from scratch. We were in need for designer/front end/ back end and it was all managed by a PM at LITSLINK. A very tight schedule was never a problem, and we are really overwhelmed by the quality and client focus of the staff at LITSLINK.

What service was provided as part of the project?

App Designing (UI/UX)

Simone Casciaroli

Nutralete website and web app

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

It was great to work with the guys. Great web and design skills. I’ll hire them again for sure in the near future

What service was provided as part of the project?

App Designing (UI/UX), Web Designing (UI/UX)

Arun Mehta

Review of 1-year VR development project

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

I am the CTO at an education technology startup. We used LITSLINK to outsource development of a mixed reality (AR and VR) product that also had an AI component and a supporting website.

Pros: good communication, and we were able to upgrade the team over time by replacing staff that underperformed with no issues.

Cons: The quality of the output was not always as high as I expected. This was because there was a large range of experience and true software engineering expertise in our team.

If we were to use LITSLINK again, I think we would run our development in a Waterfall style instead of Agile (not having an internal SCRUM master on-site with our external developers cause some communication delays)

What service was provided as part of the project?

AR & VR Development

Paul Bumler

Found long-term development partner!

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

LITSLINK helped us with development of our mobile application and our web application (including the backend).

They assisted us in every step starting from selecting the right hosting platform to Google Analytics to adding new features to our products. The team was extremely responsible and professional in fulfilling all our requests. Our project manager was also very helpful in providing us useful suggestions from adjusting our agile planning to improving remote communication.

Very happy with the overall success of our collaboration!
We highly recommend them for alloting projects. And are happy to have found a long-term partner.

What service was provided as part of the project?

Mobile App Development

Umit Yilmaz Gunes

React.js development for Startsub.com

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

They know what they are doing and i liked how responsible they are. I am still in touch with the company for possible projects.

What service was provided as part of the project?

Software Development, E-commerce Development

What is it about the company that you appreciate the most?

Communication and professionalism

Tade Fadairo

Web App Development and Ongoing Updates

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Litslink are one of the best developers I’ve worked with in a very long time. They go above and beyond for the client and take all of your needs into consideration. Not only do they develop strong working relationships but they communicate effectively, problem solve and offer end to end solutions. I’ll definitely be using them for more project work in the future. Thank you for the excellent and professional work you’ve provided for my start up and we look forward to working with you again.

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Communication Problem Solving

Thomas Dahlgren

Excellent app developer

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Very easy to start with Litslink and directly establish a good working relationship. They were not just developers, but also very competent in improving the design and suggest solutions more aligned to what is best practice. Am happy with Litslink and aim to keep the cooperation for future releases and other app projects.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

No nonsense. Easy to work with. Keeping promised delivery dates.