MANGOSOFT LTD

About Project ( under NDA):

This Customer Request Management System (CRMS) is aimed at managing and fulfilling service requests from customers in deposit/card programs, open/close account operations, other activities such as change-of-address or checkbooks, and many others

Our Solution:

The company faced problems with its data architecture, which hindered the process of storing information about clients and their requests. In addition, the request handling times were slow and caused delays. 

Our main objective was to develop an effective and unifying CRMS that could manage diverse channels for service requests and ensure fast responses and straightforward processing. In addition, it was crucial to maintain transparency throughout the whole process and ensure high customer satisfaction.

Key Features:

Simple & Fast Processing Cycle

All service requests are sent from a help desk specialist directly to the pertinent department. Each action is performed within a defined SLA timeframe

Centralized Monitoring of All Process Flows

This workflow tool allows storing multiple files in a centralized information repository. It simplifies the process of creating and managing a fully transparent process cycle.

Service-Oriented Architecture

This approach allows users to aggregate information and data from other sources and create workflows of services to satisfy the request of a consumer.

Highly Flexible & Configurable Functionality

With configurable software, the platform is flexible and scalable. It can be shaped at any time to meet industry-specific needs without the help of experts.

About Project ( under NDA):

A fully-customized banking DMS, which is connected with other systems to automate all the key processes within document storage and management

Our Solution:

Our team was involved in the back-end development of an effective system that allowed the bank to store, manage, and track documents safely. This DMS combines document capture, workflow, repository, and information retrieval and processing systems. It also provides access control, centralized storage, audit trails, and streamlined search and retrieval.

Key Features:

Document Security through Access Control

An ACL-based security model ensures that users at each level of the organization have access to all permitted system files, processes, and programs.

Centralized Storage of All Documents

A centralized system improves the cross-referencing of information to make collaboration between various departments easier.

Transparent Audit Trails

Audit trails help with overseeing the entire chain of events: user/admin or automated system activities, login attempts, and access to data

Fast Document Processing

Automatic processing of documents and their data allows banking operations to be completed faster and with less paperwork

Unlimited Version History

The version control system allows users to make unlimited corrections to documents and access any previous version of a file to compare data

About Project:

The healthcare company ( under NDA) spent a lot on e-signature generation because it relied on a third party. The other issue was a slow storage system that caused delays in providing healthcare services for patients.

Our Solution:

Our team developed a new automated system for storing e-signatures. This new system made the processing time faster and improved document management. With the processing time for signing agreements between healthcare providers and patients sped up, expenses decreased by 70%. As a result, both lifecycle management and document organization were improved in medical facilities.

Key Features:

Multi-Factor Authentication 

This security system adds new methods of verification and helps to prevent data theft

Advanced Audit Trail 

Tracks and records of all document transactions related to storage  of e-signatures

E-Sign ID Checker 

This integrated feature verifies users and protects them from fraud

Digital Signature Certificate 

Each e-signed document is supported by a digital certificate that contains information about data, owner, IP addresses, etc

Instant Status Visibility

Automatic reminders and notifications help users track and control the signing process

About Project:

This is an application for ridesharing services that helps users choose a ride that meets their needs and preferences, like price rates, routes, service types, etc.

Our Solution:

Mangosoft’s team developed a ride-sharing app to give information about ride costs and routes provided by various taxi services, like Uber and Lyft. The app helped customers compare prices and choose a ride adjusted to their needs.

Key Features:

Supervised Ride-Matching Algorithms

These algorithms quickly match drivers with passengers fast taking into account their travel time, price, destination, etc

Alert Notifications

Machine-to-person communication helps users keep up with information about traffic jams and roadworks and avoid hazards during a ride

Card Payment Integration

The transaction system is highly secured and supports all payment methods

Real-Time Tracking System

Passengers can track their ride, see the driver’s route, and share it with the other users

Two-Factor Authentication (2FA)

This feature is designed to protect user accounts and ensure secure data verification

Our team upgraded Ruby version from 2.0 to 2.3 and Rails version from 3.2 to 5.0 to make this application more secure and future proof. We also made sure the application can support newer and more secure versions of third-party libraries and services. Additionally, the team decided to split frontend and backend to separate applications: migrate frontend from legacy jQuery codebase to React, and Rails backend to Grape based JSON API.

Technology: Ruby 2.3, Ruby on Rails 5.0, Grape,JSON API, Postgres, Sidekiq, EcmaScript2015+, Social network,s APIs , MLS (Multiple Listing Service),  TREB (Toronto Real Estate Board), EWS (2007, 2013), AWS

The application is a next-generation fintech customer agent. It lets the app administrators mediate between users and their employers, and helps users receive a salary in advance without having to wait for the calendar payday. The payouts can be scheduled daily, weekly or on-demand basis. The application uses a third-party API, which allows administrators to verify users, check their credit score, and determine the risks and potential benefits of working with the particular user.

Technology: Python (2.7.x), Flask, PostgreSQL, AWS Lambda, AWS DynamoDB, Codeship, Mambu API, CallCreit API, Gulp, Angular JS

This is an Internet platform for community financing. The platform gives entrepreneurs and small business owners the power to finance their goals and objectives through their own community. This creates a «social savings network» with an organic credit score for each user, a new marketplace that provides instant and a lower cost access to other traditional financial services. The product has taken informal finance methods developed over generations, like ROSCAs, ASCAs and CrowdRecouping, and put them on a simpler, safer, transparent and more efficient mobile platform.

Technology: iOS (Swift), Android (Java), SQLite

A vertical e-commerce smart solution. It's an online store accompanied by the order, customer management and payment system. Security of the payments transferring is ensured by HTTPS connection.

SCOPE OF WORK

• Infrastructure design;
• DevOps/system administration services;
• CI/CD;
• IT consultations;
• Assistance in deployment to improve the app performance;
• Support of the development process;
• Automation of all processes;
• Infrastructure support.

Technology: PostgreSQL, Redis, Google Cloud Platform, Jenkins, Nginx, Terraform

Corporate Credit Request System (CCRS) provides the banking industry with a digital solution to organize document workflow in order to decrease human mistakes and increase Customer Satisfaction Rate. CCRS solution has been implemented for one of Top 3 Banks in Ukraine.

SOLUTION
CCRS allows to scan defined set of documents, digitize them and import in a predefined structure. The system allows all the departments to access credit requests according to predefined rights/ACLs. Specific workflow and lifecycle help to reuse previous request information/documents. Customizations and Integrations are based on the Documentum platform and Web Applications as the main client interface.

Technology: Java, JSP, Servlets, Tomcat, XML, DFC, WDK and DQL

MBR Skincare operates at the forefront of the beauty industry creating innovative luxury skincare products for customers. The company offers the latest scientific discoveries that are supported by in-depth research and biochemical experiments. The website is built on Magento –one of the most popular CMS platform on the e-commerce market. Mangosoft team supported migration from Magento 1.0 to Magento 2.3. The newer Magento version comes with a set of new features and opportunities, such as higher speed, enhanced performance and strengthened hashing algorithms. 

Technology: PHP, Design, JS

About Project:

Our main aim was to develop a unique streaming platform for listening to music, watching video clips, and creating personalized playlists. The product should make it easier for fans to find artists and artists to find fans. 

Our Solution:

Mangosoft team developed Ello Music from scratch. We used the Symphony network to provide fast and flexible deployment. To ensure an effective user interaction, our developers implemented Swift for iOS and Java for Android platforms. Altogether, it simplified audio and video file uploads on Ello Music.

Key Features:

Advanced Search List

All information about music genres, artists, etc. is divided into categories that ease the process of searching

Library Sharing 

Applying ML&AI tools, this feature helps users create and share libraries consisting of their favorite music

Shuffle Play

A mode of music playback in which songs are placed in a randomized order, and users can choose what track they want to listen to

Real-Time Live Comments 

This functionality allows music fans to post online comments.  This enhances user engagement on the platform

MeethoneyBee is the first fintech platform to allow 110 million working Americans, regardless of their credit history, to borrow against their accrued paid time off at no monthly interest to help with short-term financial crunches. With HoneyBee PTO Loans℠, employees can borrow against their paid time off at no monthly interest when faced with unexpected expenses, creating a new financial safety net for the employees’ value.

Technologies: Java, Python.